Dr Fernandez: nice, but not responsive when it came to cholesterol and BP meds which were not working for my uncle. Caused us to find a different doctor who addressed the issue and was shocked that Dr Fernandez didn't address this with the numbers being as bad as they were.
His assistant Lynette: a horror show of a person.
Rude, dismissive, mean-spirited. As nice as Dr Fernandez was as a person, though not attentive enough to us when it came to my uncle's health matter which we kept trying to bring to his attention, she was equally as horrible in her demeanor toward us when we accompanied him to the office, and then on separate occasions she was rude toward my uncle.
When calling the office in the Sarasota location, you have to deal with receptionists at this office who are as rude as rude can be. The staff seems angry that patients require cardiology care and intervention. There is an attitude that they are somehow above the patients they are supposed to be helping and very condescending toward vulnerable patients.
Also, Dr. Fernandez, who seems quite sweet, sadly has an assistant who was extremely unpleasant in how she spoke to my uncle when he had to deal with a cardiac event that had taken place, and follow up with the doctor. Why are such mean-spirited people allowed to work with humans, let alone sick / vulnerable ones -
And when you call this doctors office for questions about a medication, or a follow up to a recent appointment, you expect a call the same day, even if it means after hours. Instead, you get, "oh well, sorry, they're too busy with other patients. If you have a question about your medical situation or your medicines, you need to just go to ER." I could not even believe that's what I was hearing from these clowns.
How is this place operating?? read more