Nice bank on the inside and out with a super location. I've been here before with my sister…read more I attempted to cash a check without being a customer and was told no exceptions. My sister has an account and provided her name, however it did not matter. 2.5, rounding down.

I have had a long relationship with Old National on Morrison-I am BLESSED to have such a great…read moreteam!!! Amy and all of that team are problem solvers! They solve problems so the customer feels their money is safe, and secure. They have helped me thru the grief and loss of my mother. Keeping me organized helping to address matters that I could not handle during that time!!! Always with a smile !!! At one point, I had a situation where my paycheck was delayed and they assisted me with dealing with this situation - I was so grateful as I had signed up for overdraft protection but another staff somehow did not complete the process!!! I was grateful for their kindness and compassion!!! The bank is also modern and open!!! It has fast service with a smile!! To all my team - THANK YOU WITH LOVE AND RESPECT!!!

I was born and lived in NYC, then Hartford, then the Philly-area, the n Atlanta, then a suburb of…read moreLA and I'm now retired in Anderson, IN where we lucked out when moved here 23 years ago and picked PNC for our banking because of its proximity to our home.

PNC is ridiculously inept. It has taken them 4 days (and counting) to do a simple in-house transfer…read morefrom my checking account to my auto loan. At the National Bank of Indianapolis, the transfer is instantaneous. However at PNC, I am now paying interest on an auto loan that I had the cash to payoff. Their online banking is pointless also. If you have to go in handle a simple cash transfer then what's the point? And, telephone banking is even worse! I held for 10 minutes last night and was eventually hung-up on and then when I called back today I got a message saying that my call was important, but that the wait was 20 minutes! How important can my call be if they don't answer for 20 minutes. I actually feel sorry for the poor people that have to work there. They've closed branches and it seems clear that they are trying to save a sinking ship.

Customer service was wonderful and I had no troubles activating my card and getting help with using…read more my card at the ATM! I LOVE CITIZEN'S STATE BANK especially the people and the new location!

So, they were the lender that gave me the best rate on my motorcycle loan through the dealer, so I…read morefinanced the bike through them. That transaction was fine. I received a call from Sarah Burton who thanked me for my business and explained other services offered. I was in the market for a driveway replacement so I applied for a 2nd mortgage. Danielle took over, and that is where the problems began. I was told the process would take 3-4 weeks, but from the onset, disclosures had the wrong info. Danielle said those were based on a phone conversation even though emails exchanged never discussed that amount. I was approved and we waited on the appraiser. Now, I've been in the mortgage business, and I've borrowed before, but this bank made me signe a disclosure stating that the appraiser and the title agent were both on the bank's board of directors. I should have bolted after I did not receive a straight answer on that one. We waited, and I was unable to contract the work obviously contingent upon the final closing. We began the process on May 9th. I went on vacation at the end of June and still no answer. Upon returning in July, I was called by another processor because Danielle was on vacation. I was told we were ready to close. I asked about the appraisal (which I paid $468 for with flood certification up front after being told only $150 closing fee-another lie). He put me on hold and came back saying the appraiser (who never set foot in our home) called it at 107K. 8 years ago, my home appraised for 125K and since has had a new kitchen, baths, windows, hooked into city sewers, and hardwoods refinished. That appraisal put the loan I was planning out of reach. I emailed Danielle, her manager, and the processor demanding my money back for the appraisal, but received no response. I called Danielle later that week and she was unavailable, but she emailed me that my check would be mailed but she had no idea when. I will tell you that they will tell you how customer service is their strong suit, and had they done anything they promised, I would agree. The bottom line is that the appraiser is a member of the board, and he and whomever else decided to lowball my appraisal in order to sabotage my loan. Bottom line, I got strung along for 60 days and they would not even call me after they screwed me over. I have applied elsewhere, have been approved, and should close in the next 2 weeks on that loan. I wish I had dumped them when my gut first told me to. I plan to refinance my bike loan as well. I want absolutely nothing to do with this institution. And Danielle had to drop off some disclosures she had messed up to my house, and she complimented us on how nice our house was, but came in reaking of cigarette smoke. Pretty unprofessional in my opinion. This review is for the Fishers location, but I am certain that headquarters was aware of the issues as they were blamed for the delays by Danielle.

We moved all of our stocks and bonds to this group over a year ago and are so pleased. They are…read moretrue financial advisers, not representing any company, fee based right up front. And you get what you pay for, lots of attention to our accounts., money growing nicely. They have offices all over the country but Anderson is their home base . They have outgrown the building where they have been for a long time. September 2018 brought them to their new stick-built building at the Flagship in Anderson , a beautiful location handy to the city and I-69. We have no doubt they will grow even more.

I trusted multiple company's retirement accounts to them and was let down. Next thing I know is the…read moreDepartment of Labor is contacting me because of their errors. And then they make the same error again. My recommendation is to stay away.

Absolutely amazing financial service and support. Rick Snipes and his team are wonderful. I have…read morebeen using Raymond James as an investor for about 20 years. They take great care to ensure maximum returns and they even find other forms of investment to increase my portfolio. I am a wealthy man now. I'm sure glad I went with Raymond James.