This bank holds your deposits for 13 days. Out of the blue. We deposited a check from West Memphis…read moreand our check was on hold because the check was from Tennessee. We told them West Memphis is in Arkansas..not Tennessee.

If you are looking for inconvenient hours then this is the place for you. Seriously this is what…read morepeople are talking about when the talk about bankers hours. What are you supposed to do if you have a job, waste your lunch break going to the bank. I work on the the road so I leave town around 8a in the morning and don't get back till around 6p.

Friendly, helpful staff. They are family owned so no huge corporate agendas and the ability to…read morepersonalize your experience. Competitive rates but what really makes them a great bank are their people. I get fast service and friendly smiles every time I go. Their online banking has improved recently so we have moved almost all our banking to them.

Dont waste your time there trying to open a bank account. After submitting a bunch of paperwork and…read moredocuments my application got declined out of the blue. I walked to the other bank located at the corner and got approved in just 10 minutes !!

good financial institution. Fraud prevention department is great easy to work with. You can make…read moremoney by referring people.

Talked to an employee by the name of Liz. You can tell she was impatient and had an attitude on the…read morephone by the tone she used when correcting me. I couldn't hear her well due to the phone cutting off at times. So I asked if she could re-verify the numbers for me. She got mad when I repeated my account number and routing number, and it was incorrect. All I wanted to do was ensure my information was correct before submitting my direct deposit information. It makes me want to close my account there after that rude experience with her. Please employ more employees who are more patient with customers.

We sold our house and arvest was to deposit a check and they put it in the wrong account. Now we…read morehave been waiting two weeks and they still haven't fixed it and we don't have any money. Arvest has gotten too big to fail and they failed us miserably