I was super happy to have my daughters first birthday party here.. the hall is gorgeous and the water views are beautiful... I have a lot of family members and friends... so this was the perfect spot... I was referred by another friend.. when I booked it, the guy who was the event coordinator was amazing.. very welcoming, helpful and made the process seem less.... closer to the event a new person took over and he was very nice as well... I was wArned by people who have rented in the past, that there was a rude man who stays there to make sure the events is going according to the rentAl agreement.. however I was told he would rush clients and he was very arrogant and spoke to people like they were beneath him... with all the warnings, I took with a grain of salt and cotnuied to be excited about my daughters party... well the day before came when it wa time to set up.. I had the man everyone warned me about.. he wasn't too bad that day, but I can tell that he was arrogant.. he right off the bat seen who my party planner was and told me "oh yeah you will go over your time" and then he made a comment about one of my friends who he knew over the years, which I felt was unprofessional.. then he proceeds to tell me " umm you are having more people come to help you, right because I usually would but I can't" "as you can see my wrist is hurt and I can move tables or chairs" " I will help you sweep that day of though, and please don't roll the tables out, lift them because they ruin the sides... ok, so I'm paying hella money and I now have to lift my own tables and chairs... whatever.. so day of... my boyfriend wants to pay for a extra hour.. he tells Michael they guy who is staying there to make sure everything goes according to the the agreement, Michael day " its an extra 100.00 and my BF said I thought it was 65.00 and he said well it's usually 100 but I will do 65. So my BF pay him, and then my bfs dad wanted to get an additional hour.. so he goes back and asks and the guy then seems irritated and tells him well it's 100.00 and my bf said well you just charged me 65. And he says you can do 65.00 and Michael says there is no bargaining, what don't you understand.. so my Bfs dad pays the hundred. So we ended up going only 30 min over our original time.. so we ask if we can get a refund for at least and hour, and that's where his true colors came out.. he said "no there are no refunds and there is no bargaining, whay don't you guys understand" and he has a horrible delivery... then he continies to talk to us like we were beneath him... my brother got mad and told him well
I don't like how you spoke to my father and he started to say well I don't like how you're speaking to me. I feel threatened and I could calm the cops.. I told my boyfriend it's not worth let's just get my 200.00 deposit and go.. we won't do business here nor would we ever refer anyone there as long as Michael is involved... so then he goes to the office and slams the door as I'm waiting for money so I knock on it because he is taking long... he finally opens it, let's me in and locks it behind us. He becomes confrontational again telling me he needed to get his point across and he called his even coordinator and he told him there are no refunds... I said I understand but the tone you are taking is rude and very confrontational you can't talk to people like that.. my couSon comes in to make sure everything is ok and he then is still going on and I tell him look it over give me my money we won't ever do business with you as long as you are here and we will make sure to let all our family and friends know not to come here.. my cousin was going to open her mouth to say something, Michael then put his finger up and says to her not to speak and not a world out of her mouth.. she let him have it after that. He gave me our deposit back and we left... needless to say never do business with them as long as he there.. he was als o rude to our c caterer, he of the back stared to speak Spanish to him when he spoke perfectly good English... and I told him, he speaks English and the caterer laughed and michale got upset.. I felt that he thought we were beneath him and that he could treat us like crap.. I'm sorry I will pull the Hispanic card here.. I felt he treated us like we were poor mexicans.. jokes on him.. they need the money more than is because they can't afford their lease that's why the rent the hall..
Good luck first Congregational Church with Michael in your team you will go downhill... read more