Wonderful customer service plus great rates for savings as well as loans. Best decision we ever…read moremade for banking!

This is a god awful bank my account had been frauded and was in need to shut the card off so I call…read morethe number on the back and they tell me all they can do is a send a request to have it shut off which won't be approved till Monday so in my opinion I would not recommend this bank to anyone. Adding to my previous comments I went to the bank to handle the situation and they were so mean to me and trying to blame it on me trying to say it was my fault and when I told them I wanted to close my account she got even more mad. Sorry your bank sucks

I appreciate the lady who helped me today when I came in with a lot of change today and although I…read morealready knew what the policy of bringing in that much and if they would let me deposit it I asked her anyway. I was happy with her answer because unlike first commonwealth across the street, she didn't lie to me like they did. I appreciate her patience when I wanted to do a recount even though I knew she didn't understand where my mistrust comes from. Twice I've come to this bank with large amounts of change and they let me deposit my money, this is how I save. Thank you

I am appalled with the changing policies, services, and customer service of GNC FCU. In brief, I…read morelive out of state but grew up in the New Castle area, and upon moving away I loved GNC so much I decided to keep both my checking and savings accounts. I enrolled for all digital statements and communications. Then in September, I moved again and before I could even change my address GNC was sending me documents in the mail. Why are you sending me items in the mail if I have signed up for digital statements and services? Then GNC charged my account $5 when the letter was returned to sender. I feel that $5 is a ridiculous amount to charge since it doesn't even cost that much for a stamp. Then on top of that GNC has started to do service fees for transactions and checks. Isn't the whole point of a credit union that they are supposed to be better for the customer than regular banks and don't have these undisclosed service fees? Then on top of that, I called following the charge to my account and requested a change of address. GNC refused to do this electronically, even though I no longer live in the area and cannot drive the over 5 hours back to the New Castle area to come in until I fought with them over the phone. GNC then created a Docusign and asked that I send them an email with a utility bill and/or lease. I did both and sent it to the email that sent me the Docusign. GNC, while I was at work unable to answer my phone, called and asked to call them back. I did, but no one picked up and I left a message with my name, why I was calling, and my phone number. No one ever returned my call, and I sent an email to the email that sent me the Docusign asking why they called and to confirm that they received my documents. I heard nothing back. After a week, of nothing, I became more aware that GNC no longer cares about their customers and requested to close all my accounts. They said they would again send documents and a Docusign to close the account and would mail me a check for the remaining money in my accounts. They never sent the email, when I called to inquire, they fought with me they did, and then I came to find out why was because they put my email in incorrectly even though the email they had on file was correct, they just mistyped it. Then again when they said they sent the email out it never came...I would encourage others to leave GNC FCU since they no longer are working for the customer but are acting like a large bank and they no longer uphold their values as a company. Specifically, I would like others to know that they are now placing fees to do simple things like writing a check or sending mail, which would never typically be done by a credit union, and it is better to put their money somewhere else. Furthermore, GNC FCU is manipulating their customers and trying to keep my money out of my hands, and are not willing to close my accounts and give me my money.

THE GNC FEDERAL CREDIT UNION is a small but powerful growing family of caring individuals who do…read moretheir honest best to help the area "clients" who come into the two current offices..(they may be planning a 3 office soon...) to deal with their various financial and handle whatever what-nots they have to deal with over the years. They are honest, caring, trustworthy. Just plain down to earth people, who believe in Lawrence County, PA Because they know 'US'. ... because they are "US"!!!

When another bank turned me down because I wanted to exchange an American ten dollar bill for a…read moreroll of American quarters, I came here. They did not turn me down and were very pleasant while helping me.

From the owner: At First Commonwealth Bank, were obsessed with helping you build financial confidence for yourself…read moreand your business with checking and savings accounts, loans, financial planning, treasury management and SBA loans. Member FDIC. Equal Housing Lender.

I actually love going here and refuse to go to any other Huntington unless it's an emergency. The…read morelady there named Lisa is the quickest she's usually always at the window when I go though. Shes an impressively fast worker and almost always has 2 people going at once and done in no time. Quickest trips ever. Her and this real tall younger man. He's great too. Really they all are! Love them and would never switch!!

They are theives . I deposited a business check into my personal account as I have done many times…read morebefore. The 3 day hold released the funds then they with out any notice or reason took the money back out a large sum. I went to the branch they said you can't deposit business checks into a personal account which historically has been inaccurate i have for years. Then they tell me that after they verify the check they will return my money so they call and do verify it. Then they refuse to give me my funds or my check back even though its been through the hold released once and verified by the issuer. How can they take your money without notice reason or anything? If they feel I don't have a right as a sole proprietor to deposit checks made to my business then they shouldn't have processed it i should have been notified which I was not