I have never been so disappointed in my 50+ years of banking. They are cold passionate unhelpful antiquated in their processes, and I am yanking all of my money out of there after five years of being completely frustrated. Everything is overly complicated. I have a very substantial deposit with them and it cost me $10 to get a cashiers check of my own money? I am over these people. Also note they're rating per Fitch was downgraded to a B in October of this year that is concerning. read more