1. First Choice Insurance Solutions

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Sun Prairie, WI

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First Choice Insurance Solutions

5.0 (1 review)
Closed • 8:00 am - 4:30 pm

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4 years ago

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Total Administrative Services Corporation

Total Administrative Services Corporation

1.0(121 reviews)
7.0 mi

TERRIBLE!!!! I don't think there was a review on here above 1 star which is something I have never…read moreeven seen on Yelp! My employer switched from Optum (bad but not TASC bad) after we were already in Optum so I was stuck as my employer reserved the right to switch mid year for FSA accounts. They deny most things even if it's on their approved list. I appealed something months ago that had been approved with no issues when I was with Optum for years, and never received an update from the appeal and now it's the last day of the cycle naturally! Their website is useless as well and looks like someone in the 90s made it and the language for everything is deliberately vague. Many things that don't need a doctor's letter with most plans are required with TASC. I had hundreds of dollars left with TASC and I don't trust them with using the extra money until March 15 so I just spent them on a bunch of crap that SHOULD be FSA approved just to use up the balance. For the following year, I did the minimum allowed simply because I knew it would work for things with Kaiser but after 2025, I would not even bother using TASC for the purpose of an FSA any longer. On top of it, there's no chat feature on the website and there doesn't seem to be away to speak to a human being via email as well. THEY WANT NO PAPER TRAIL!!

Everything. Horrible app. Obscure. Not mobile friendly. Customer service barely speaks english and…read moredoesn't understand the problem solving for the very limited and Poorly designed app. Many claims take forever to resolve if at All. Poor excuse for a healthcare fund.

First Choice Insurance Solutions - healthinsurance - Updated October 2026

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