Had our home exterior painted in April 2020 and was really happy with the experience and end…read moreresult. I've gotten several compliments about the exterior from friends and family because of the stellar paint job. The project manager was very responsive and attentive. When a couple of concerns came up, he addressed them quickly and ensured we were satisfied with it. The crew was professional, quick, and very skilled. We have a stucco house with wood trim, and I appreciated the expertise in the painting techniques used to paint those surfaces; it all turned out great. The office staff were also communicative throughout the whole process.

We had the exterior of our house painted by Paris Painting in 2022, and our 3-year warranty with…read morethem just ended. If you need something painted ASAP, they will get the job done, but if you want it done well I'd recommend finding one of the other well-rated painting businesses in town (they often have waitlists in the 1-3 year length!). We had purchased a home that was overdue for painting, so we had to get it done in 2022, and they did an adequate job at the time. Like other reviews have mentioned, Paris isn't a very detail-oriented company. The workers who were sent out to prep our house didn't know it had lead paint, so had to be reminded to take precautions with laying dropcloths, wearing masks, etc. (This happened essentially every time we had someone out to work on the house over the three years we've worked with them.) People have repeatedly come into our yard without warning to look at the site, one time leaving our gate open so our dog escaped. During the main work, the project manager was rarely on site. Hardware was put back on our house upside down (house numbers and shutter hardware). Workers often didn't know which colors went where. Once the paint was "finished" we had to call them back once if not twice to have someone come out and catch places that were not fully painted. But by the time they were finished in 2022 the house looked good! In 2023 the house still looked okay, but by 2024 the paint had begun to bubble and peel, mostly because the prep had not been done sufficiently. We had Paris out to look at the house in 2024 and they did a little bit of touch-up, but only in the very specific places I pointed out, and even missing a few of those. The places I pointed out were supposed to be examples of the overall issues. In 2025, with our warranty running out, we had them back out to do the touchups. Again the first time workers came out, they only addressed a few of the specific places I had highlighted, even though the majority of every exterior wall was peeling and needed work. Eventually I took 20+ photos of the most egregious issues and those were addressed. I can't remember how many times we've had someone out this season. We weren't fully satisfied by the final visit, but decided we'd had enough of dealing with them. I'm sure we'll continue finding issues-- we recently discovered that workers caulked our garage attic access door shut (?!) without us asking them to, so that had to be cut open again and damaged the paint once again. Basically, if you hire Paris, be prepared to serve as your own project manager. Without our repeated follow-ups the work would have been a 1-star or 2-star quality. As it is, I'd rate the experience as "okay."