Did a great job was very friendly and price was reasonable. Quick scheduling. Carpeting didn't take…read morelong to dry.

Kevin came over and inspected my carpet and discovered the previous owners had dog stains that were…read morecoming up in with the heat and humidity. Kevin was able to come in and clean and freshen my carpet like new, no more stains, no more odors.

Hernandez Carpet Cleaning cleaned 8 areas in my home. The carpet looks amazing! They were able to…read moreclean a high traffic area that no other company has done. I am extremely pleased with the service and highly recommend them for carpet cleaning. Love supporting local businesses. The service cost was exactly as quoted on the phone.

Never called, texted or emailed me a quote or appointment to see the job…read more It's been 2 days since yelp states the the company "is reviewing my request".

Restoration 1 of Durham Raleigh provided great services to help me with a pipe break. I would…read moredefinately call them again if i needed!

Take pride in what they do and stop ripping off unsuspecting homeowners. They created fictitious…read moreinvoices and claim it's a standard form that they use and the technician checked everything off.

After a disastrous experience with my home owners insurance dealing with a broken shower pan,…read moreleading to a leak on the first floor, I was finally able to work with ATI on getting the shower and ceiling from the leak repaired. Jeff F. and Jeff D. were both an absolute pleasure to work with. They communicated effectively, helped work with the insurance company adjustor on getting things moving, and made sure that everything was up to the standard we wanted. Special shout out to Luiz, who reconstructed the shower. He is meticulous and worked very long days to get the job done. Did an absolutely beautiful job.

I did not make it easy on these guys and yet they came through for me with flying colors!read more

On 02/05/2024, T&C came to the home. At the home visit, they diagnosed our refrigerator's broken…read moreice machine and stated that the cost, including the part and labor, totaled $605.90. The representative stated that we needed to pay the total cost up front because the company could not order the part without our payment. Sympathetic to the limitations of a small repair company, we chose to pay the above amount in full on 02/05/2024, the day the representative came to the home and diagnosed the issue regarding the broken ice machine. On 02/05/2024, we received the receipt via email re the item to our email address for $605.90 confirming our payment. Sometime in March, having not heard from the company regarding updates since the date we requested service for the item, we reached out to the merchant via phone call. When we asked what the status was of ordering the part and the expected repair date, we were told the part had not been ordered yet. During this phone call, we asked for a refund. We did not receive any communication or contact from the merchant between the March phone call above and 04/03/2024, when we initiated contact below. On Wednesday, 04/03/2024, we reached out the company again and we stated that, because of the delay and lack of communication from the merchant, we no longer wished to use their services for the repair regarding the item. We were under the impression that this would not be an issue since the company had not ordered the part, nor had they provided any services or labor regarding this item. The merchant could not confirm whether or not the part had been ordered and stated that they would have to conduct "research" and that they would have to reach out to "accounts receivable" before they could issue a refund. We asked by when we could expect to hear from them again and were told by the representative on the phone that they did not know by when they would follow-up with us. We pressed them for a timeline for follow-up and were again told they could not say by when they would reach out for an update. We suggested that we would reach out on Friday, 04/05/2024, to ask for an update. We were told their office would be closed Thursday, 04/04/2024, through Monday, 04/08/2024. We stated that, in that case, we would reach out on Tuesday, 04/09/2024. On 04/03/2024, we chose to file a dispute with Citi. After filing the dispute, we received a pending credit in the amount of $605.90. After filing the dispute, we also wrote a brief review on Yelp stating that we were charged for services not received and encouraging others not to use this company's services. On Tuesday, 04/09/2024, we attempted to call the merchant and left a voicemail when the merchant did not answer. On 05/04/2024, we noticed the pending credit in the amount of $605.90 was withdrawn from our account and that the merchant had filed a response to our dispute. After reading in the merchant's response that they were open to resolving the issue directly with us, we reached out again on the below date. However, on 05/04/2024, we chose to refile our dispute because of the merchant's response in their reply that yes, according to them they had provided the service, and because of the merchant's previous lack of good faith and follow through. On 05/21/2024, we reached out to the merchant again via phone call. We again stated that we expected a refund in the amount of $605.90 for parts not ordered and services not received re the item. We were told we were in fact issued a refund to the same card. We stated that we would check our credit card account and our emails and would call back in a few moments. After terminating the call, we again looked through our email and bank statements and did not see a refund in the above amount posted to our account. Within fifteen minutes, we called back and told the representative that we did not receive the refund. The representative told us that if the invoice was not in our inbox, the representative would again have to reach out to "accounts receivable" because they may no longer have a copy because so much time had passed. The representative stated that we should know that companies like Wal-Mart only keep records such as that for 30-90 days. The representative then aggressively and sarcastically thanked us for the review we wrote and the "defamation we spread on the world wide web." We stated that it was not defamatory because what we wrote was true: we were charged for services we did not and have not received. When we told the representative we did not in fact receive the refund in the above amount, the representative first told us that we needed to prove to them that we did not receive it. Unsure of how we would prove that, we asked if they could provide proof of having issued us a refund. The representative stated again that they would have to reach out to one of their company's internal "centers" to send us that proof of refund. We still have yet to receive the refund.

For two different washer repairs, October 2023 and July 2024, T&C did an excellent job. I made…read morethe appointment online, it was confirmed by email and text, and the day of the service, a reminder text was received early that day. The repairman showed up on time, diagnosed the problem, explained the problem, gave me a quote including the part information and I approved. Within days, the office staff called me to let me know the part was in, and asking for when we could schedule the repair. Each time, the next day, my was repair was complete. Note: Carol D in Burlington North Carolina, not sure why Yelp thinks I live in San Francisco

This company was referred by my insurance company. I had a terrible fire, and I was totally taken…read moreadvantage of by this company. This company claims to be experts in fire, water, and smoke restoration. Due to the lack of and short cut taking they cost my insurance company almost 400k to restore my home which was a ridiculous amount for the amount of damage that TriCo claimed. I had to have other companies come behind them and fix things that Tri-Co was not capable of completing and or fixing correctly. They used lesser quality materials and installed items I did not want or ask to have in my home. And on top of this amount, they wanted me to use the replaceable content $ to pay for some of the work. Greed, greed, greed. So sad. Clint Pressley attempted to advantage of my vulnerability while he is married. Chad and his crew smoked marijuana on my property while on the job. I have so many rude text messages and conversation recordings to back this. Not sure if the insurance man was in on this robbery with these guys, but he would side in with them when I called him for support. Very, very sad. I decided to complete a review upon my last text message to them about two outlets that have not been properly installed and a continued leaking issue in basement where the company cut through my brick and did not patch the area afterwards. Jeff the contractor hates to take responsibility for his choices and companies that he works with, I say this due to his arguments when I would address things such as what I have written about and so many more of a yearlong problem I called 58 Foundations and Waterproofing to assist in the water leaking that TRi-Co's team left unresolved.

We highly recommend Tri-co Contractors, Inc. to construct your new home, or remodel and restore…read moreyour current residence. We had many community and friend references validifying this team's work. Upon arrival, Jeff Souther, and his friendly/knowledgable staff/family, made us feel at ease while conveying/discussing our plans and dreams. Jeff guided us through the step-by-step process beginning with: Choosing our house plan, and then sending us to reputable companies to pick items such as granite, tile/wood flooring, stone, brick, faucets, lights, etc. He helped us stay within our budget; however, choose exactly what we wanted! Jeff always tried to meet any requests you asked while always using level-headed, sound advice. Using his strategy of cost/plus building, we came out ahead, saving on costs projections. Once beginning construction of our home, all went like clockwork, and often ahead of schedule! Jeff is extremely organized and is excellent leader, often working side-by-side his employees! He also has excellent and dependable teams in place, with planned steps/dates for each team to complete needed tasks to be done. We were totally amazed daily how clean the job site was left at the end of the day as work was done. It was obvious too, that Jeff took great pride in his work, wanting the construction, not just pass inspections, but have qualities that really make it feel like "h0me"! You would often see him landscaping plants/seeding the yard at sunrise, or watering it on his way home from another job site. He even returned to the job site in a few days after having knee replacement! He wanted your home to be a "star" in the neighborhood, and we really feel it is thanks to his expertise! Thank you Jeff Souther, truly a remarkable builder/contractor and good friend to the customer!

When we bought our house in late April/early May, the inspection report noted the need for moisture…read morecontrol work. The previous owners got a quote from AdvantaClean of the Piedmont. The price seemed reasonable for the scope of the work (vapor barrier, exterior caulking, and debris removal), so after verifying that the quote would still be honored, I tried to move forward to schedule service. I say "tried" because after initial contact and a pledge to hear back regarding their availability, AdvantaClean went radio silent for more than a week. When I finally called to follow up, it turned out that they had scheduled service but had neglected to inform me. One can only hope this kind of communication breakdown isn't a regular occurrence. Fortunately, this proved to be the only negative aspect of the experience. Pete, who generated the original quote, was able to answer all of my questions. What was originally predicted to be at least a six-hour job took far less time than anticipated because the work crew added a third person. AdvantaClean completed its work on our house in late May. We've had several heavy rains since then, and the caulking has held up nicely. Though I hope that the need does not arise, I would be open to dealing with this company again.

AdvantaClean came to my house. AdvantaClean got remediation under my house was good but they would…read morenot move a drain causing a huge puddle and problem. I was very upset, they did not help move the drain. They took my money and left.

Avoid this company at all costs. My bad experience was much like what I have now read in this…read morecompany's the other negative reviews on Yelp. The reconstruction which should have been done in a few weeks at most, took 5 months, with weeks during which no one showed up to work at all, and was done very poorly. Communication throughout was awful, both with me and between the project manager and his subcontractor. Servpro tried to get me to pay for work they didn't do and is refusing to pay for damage they did (which was documented in their own photographs). Yes, you will need a lawyer. This is absolutely one of the worst companies I have ever dealt with. They take advantage of you when you are already down. Shame on Tim Coffey and his entire company.

One of the worst companies I have ever experienced . No commutation , deceitful , paid for…read morework they didn't do . If you want to be displaced longer than you have too . Ashley will come into your home take pictures of everything claiming they will put your home back it was . A big lie , pretty much you are on your own . The project manager Bob will also tell you a bunch of lies . So you have to supervise your contractor , who doesn't speak English well also . Bob will also try to cheap out your insurance money , saying your claim adjust hasn't sent you the final total . Which I still havent received. Be aware of wolves in sheep clothes !

Awesome service Prompt and friendly…read moreThank you Earl and the guys really took a load off my mind

Our living room needed some serious work - a window cut in, sheetrock work due to the window & to…read moremove utilities along with finishing work and a fresh coat of paint. Newcomb Maintenance came highly recommended. Unlike the other area contractors, he actually returned my call almost immediately and came the same day to review the job. He arrived as promised, taking a few measurements and making a sketch as we talked. He submitted his quote via email followed by a call in case I had any questions. To say that it was reasonable is an understatement - he came in at a third of the first bid that I received. Amazing. When the work began, Mr. Newcomb arrived with his crew - reviewed the project points and made the necessary introductions. From that point, the work moved quickly and ever so efficiently. Each day the team arrived as promised, worked diligently and only took a break for lunch. Four days later the work was completed and Mr. Newcomb returned for the walk through to inspect the work. Everything was handled with care - from first meeting to review the project to planning the job to execution to finishing and even cleanup. Newcomb Maintenance is a highly professional team with the knowledge, know-how and diligence to get the job done as efficiently as possible. We highly recommend them for any contract work your household or business may need.

We needed Dryer Vent cleaning (overdue). Called the last place I reviewed and never herd back…read moreagain. They arrived, the price was right, and took them no time to clean up and go. Recommended.

We bought a house that likely never had the dryer vent cleared out and our clothes were just not…read moregetting dry, even after 3 runs in the dryer. I got bids from several companies through Yelp and ABS was the most readable quote. I got them scheduled and they showed up when they were supposed to do the job, they assessed the situation and got up in the attic to clean out the vent pipe leading to the roof. After around 30 minutes or less, the guys were done. Since then I have had ZERO issues with the dryer and should have gotten this done when I bought the house. Good service, I would use them again.