I had a fantastic experience speaking with Joshua Olson in Melanie's office for a review of my…read morepolicies. He was awesome to talk with--super friendly and patient, and clearly had a great handle on my needs. He took the time to answer all my many questions without making me feel rushed. If you get the chance, definitely seek him out!

Working with Melanie, Nicole, and McKenzie has been a great experience while setting up our new…read morehome and vehicle insurance policy bundles. They also worked diligently to answer all our questions, explained the coverages, we got everything covered in a timely manner, and at the lowest cost to us. Thank you so much - YOU'RE THE BEST! We appreciate ALL OF YOU at the BAKALA STATE FARM INSURANCE AGENCY!!!

A 5 STARS SERVICE FOR SURE!!!!! After being 6 years with the…read moresame company, I decided to shop around again for insurance, and couldn't been HAPPIER!!! Bill was an amazing agent, he was super nice and patient answering all my questions, he got back to me super quick and with a much better rate than what I used to pay with my previous company! Super happy with my new insurance and hands down the best customer service experience with car insurance agent, THANK YOU BILL!!!!

I LOVED BILL! He was personable and polite, a flat out delight to talk to. He seemed genuinely…read moreinterested in my life and what was going on and he made sure to get the best coverage and the lowest money down. 10/10 would reccomend.

Bill helped us get a great homeowners insurance policy saving us money for the same type of…read morecoverage. He was easy to work with and extremely responsive to our questions. Highly recommend this company for your insurance needs.

I was introduced to Bill Stuart (along with a few others at Inzone) and he (and they) competently…read moreanswered all my questions and helped me greatly to figure out which, and how much, insurance would be beneficial for our situation. For the life of me I don't know how these folks keep all the details straight, but it sure was helpful. And, we are now quite comfortable with our insurance plan. In this day and age, that's a blessing. Thanks Inzone and especially Bill Stuart! Glenda and Ron

Went in for home, boat, motorcycle, pick up and car insurance. She promised to have the quote done…read morebefore out next premium....and she dropped the ball on that one. I went back in and she of course gave me some BS of why it was taking so long how the company hadn't gotten back to her about some question....until just a few minutes before I walked in. Incompetent

From the owner: Our agency serves the personal and business insurance needs of individuals, families and…read morebusinesses. We will work with you and take the time needed to understand the needs of your family and/or business, and match the proper coverage to those needs. Personal Insurance Information Whether you have never had a ticket or accident or you're driving record is shall we say, not perfect, we can help you secure the proper coverage at a competitive price. For all your personal insurance needs, Auto, RV, Motorcycle, Home, Manufactured Home, Rental, Boats. Health Insurance Information Health insurance has many variables and decisions, such as, how much is enough and what type of policy is the best for you and your family. With this in mind we have put together some information that will familiarize you with the common terms used in the breakdown of coverages available. Claims Service Report a new claim or follow up on an existing claim by calling your insurance company directly, 24 hours a day, 7 days a week. Your time is valuable, and we are committed to providing our customers the resources to tend to their insurance needs at their convenience. We have provided a complete list of company claim reporting phone numbers for easy access. Customer Service Request a policy change, inquire about a policy and more. Our "Manage Your Policy"center is dedicated to extend our service to our customers any time of day or night...

I moved to Gig Harbor and decided to change my Allstate Agent to one in my new home town. I looked…read moreat the agencies and chose Marcy. I have always had agents that I could talk to and that knew me and what my needs were. My old agent was always available, if she was on vacation her office staff would tell me. We had a great relationship. Again, I only switched because my old agent was now hours away from me. I don't expect my agent to always answer the phone when I call but I would like my call returned within a day or two. When I called Marcy I would be told "she is unavailable, she is on the phone with another client." I would ask that she call me when she was available. I would then be asked if another agent could help me and I would decline and request she call when she was available. I would wait a day or two then call back only to be told she was on the phone. Could another agent ... same old line. I guess I was waiting to be the client she was talking to, let someone else wait. The last time I called I got a different response, Marcy was in a sales meeting. This time I asked, "Does she ever talk with the client directly or is it whichever office agent is available or has phone duty?" Finally I got an honest answer, (I paraphrase) "No, she doesn't actually talk with the clients, it is handle by the other agents." This was the last time I called or will call. I guess I am old school. I have always known my agent. I have always been able to talk with my agent and my agent knows me. Because we build a relationship I have always been protected against the unexpected. I am now getting a new agent, I have the direct phone number so if I have a question I can get an answer. My new agent will understand my circumstances and my goals. When an agent misdirects you, such as telling someone you are on the phone rather than saying "I don't talk to clients directly" you do not get my trust or confidence. I might also add, how do I know when you (in this case your underlings) are giving me the best financial and insurance advice for my needs rather than for your profit margin? If you are looking for corporate agent she might be the one. I was looking for the "good hands" and so she gets 1 star from me.

I had a flooded basement while out of town on business and unable to be there for the demo and…read moreclean up. Marcy Johnson and her Allstate team of sub contractors and adjustors took over like magical little flood elves. They took care of almost everything, with the help of neighbors who let them in and monitored things. I am a huge fan of insurance now. It was no one's fault, a brand new washer hose busted, but everyone was fair with me about what was worth what. Very prompt and easy to talk to. Thank you to Marcy and her people, especially her office team that talked to me long distance while I cried. Glad those days are behind me.

Stefanie is the very best at her job. I set up an account a couple years ago and I feel very…read moresecure that my future needs will be handled with care. I'm confident that when I finally get to retire it will be much more comfortable than it would have been without Stefanie and her very informed and educated advice.

Just got an account with Stefanie. I honestly had no idea how to get setup for my future and where…read moreto start. She gave me a few options and explained them in a way I could understand in a short half hour appointment. I highly recommend working with Stefanie. I'll be keeping my business here! Jordan was great to speak with over the phone getting an appointment setup so quickly!

Very friendly, makes investing easier to understand and I feel she really cares about her clients.read more

From the owner: During these uncertain times, we're here for you - ready to listen, support and navigate this…read moretogether. We care about your physical health and your financial health. Please reach out and see how we can help you. Edward Jones is an investment firm that believes your financial goals deserve a face to face conversation. We can help you prepare for retirement, save for education and be a tax-smart investor.

He reviewed our taxes after they had been mismanaged by an incompetent firm in Olympia. Should have…read morestarted here!

Jack is so awesome and the most helpful guy! I can call any time and he answers questions. Very…read morereasonably priced and easy to work with! Definitely recommend him 100%