Please do NOT see Sharmen Marshall. She accepted vouchers from my health insurance and billed my…read morecredit card, double billing for her services. She apologized and offered complimentary sessions to correct the "billing mistake" but continuously canceled those sessions. She took a $400 payment for a 10 week group therapy program for my daughter for body image and eating disorders. Again, she canceled the weekly sessions three weeks in a row. I called and asked her to return our payment. She apologized profusely and promised that I would be reimbursed. She verified my address and promised a check was in the mail. No reimbursement was ever received. I continued to contact her through voicemails, emails, text and even going by her office. If she responded she gave an excuse of being sick, family problems, billing issues, etc. After many months it was too late to cancel payment due to fraudulent charge on our credit card. She is manipulative, a liar, a thief and worse of all a disappointment when I was trying to get some counseling help for my daughter who needed a therapist that she could trust.

From the owner: Life isn't always easy to navigate. As a matter of fact, it…read morechanges frequently. It can be beautiful and wonderful and at other times, it can be unpredictable and down-right messy. It is during these difficult times that All Things New Counseling Services, LLC would like to come alongside you and offer strength, encouragement and hope within the confines of a safe and therapeutic environment. It is Sharmen's mission to serve you with the highest amount of dignity, respect and confidentiality. Her office is conveniently located in downtown Tuscaloosa within close proximity to the University of Alabama.

I don't like being hyperbolic, but to make a point: this man is an arrogant hack. He gives you a…read morecouple of absolute inane and meaningless tests, outside of a standard questionnaire that is the basic requirement of any practice, so congrats on meeting one bare minimum, that's the one star - and will literally laugh you out of the building if you have any disagreement. He told me something very distinctly before I left our appointment, and then proceeded to tell the facility that referred me to him the exact opposite. After inquiring about the status of my test results to him personally and what I disagreed strongly with, he literally laughed and said "I never said there wasn't something wrong with you." No elaboration, just more laughter. That's a small taste of his bedside manner. This dinosaur should retire. He quite literally helped waste five months of me seeking care for my condition by stringing me along. Avoid this useless has-been.

First noticing the foreboding dank office smell, I went to this Dr. on a referral from our family…read moredoctor. He was quite cold and unwelcoming. He also said I had an IQ of 77... lol I should have had some problems in school rather than the good grades and little to no need to study at that level of intelligence quotient wouldn't you think? The Dr. and his staff told me if I didn't want to answer a question to simply skip it and it wouldn't count against me. They then scoffed when I would opt to skip something. This doctor then sent me a bill for 240 dollars and on it, were details saying nothing is covered by my top notch BCBS insurance. Wouldn't you think a medical doctor and his staff would check and see if their services were covered by your insurance company before rendering that service and surprising a patient with a huge bill? I simply came in to be tested for A.D.D. and inquired about adderall to my family doctor. This "Dr." suggested I be put on anxiety medication instead and come back for visits. I honestly felt horribly mistreated throughout the entire visit and was VERY ANXIOUS to leave... You'd think such a learned man and his staff could use their superb intellectual abilities and high intelligence quotients to make people at least feel welcomed and cared for. I guess people that literally study psychology aren't always as adept as you might assume them to be in their specialized field.