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    Firestone Complete Auto Care

    2.7 (50 reviews)
    Open 7:00 am - 6:00 pm
    Updated 2 weeks ago

    Services - Firestone Complete Auto Care

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Firestone Complete Auto Care Photos

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    My spare w/ two yellow stickers indicating MAX 50 MPH and MAX 80 KPH.

    The manager checked me in for a rotation. He was very kind, courteous and welcoming. On my way out, I asked one of the technicians if they checked the tire pressure on my 4 tires, the technician stated they checked and aired it. I then asked if he could check the tire pressure of my spare (donut). He said not a problem and asked me to pull up to a bay where I met with another technician who helped me air the spare We pull the spare out of the trunk and I ask the tech "what's the recommended tire pressure for this spare?" He points to the two large yellow stickers on the wheel and says "between 50-80 psi". I sit there confused for a moment because The first yellow sticker (in large font) indicates MAX 50 MPH and the other indicates MAX 80 KMH (see attached photo). I thought perhaps he misread it so I pointed to the the sticker and I said "this states the maximum speed is 80 kilometers per hour and the other sticker says..." he interrupts and says "oh you can not drive faster than 50 Miles per hour." I ask again "so what's the recommended psi?" he again points to the two yellow stickers and says "between 50-80 psi." I then showed him where the tire sidewall states 60 psi. For the third time he points to the two yellow stickers and says 50-80. I then ask, "what does the maximum speed have to do with tire pressure value?" He appeared confused. I said the yellow stickers are not telling us a psi value. It's Miles per hour and kilometers per hour. I finally gave up and told him to fill it to 60 psi. He filled it to 61. I left the store quite concerned that either he doesn't understand psi, mph, or kmh. I then drive home and check the tire pressure on my screen. It appears they set my rear tires (typically inflated higher than fronts) on my left and my fronts on the right. (See photo). I ended up stopping at a gas station and corrected the pressure myself.

    Destroyed engine cover!!!!!!!!!!!!

    Updated review: THEY CUT A HOLE IN MY ENGINE COVER instead of removing it! They destroyed my oil pan, put an after market plug in it, it's leaking! The check engine light is from the coolant system that this store also worked on, and evidently messed up!!!!! DO NOT TAKE YOUR CAR TO THIS FIRESTONE UNLESS YOU WANT THEM TO NEGLIGENTLY AND/OR MALICIOUSLY DESTROY IT! This Firestone has gone down in the last few months. I spent a lot of money here, they destroyed the oil pan on my Audi with a simple oil change and then lied and gaslit me on the phone when I requested to bring it in to fix the issue. I'm very disappointed and I'll never go to this Firestone again. The new manager is unprofessional and a complete jerk.

    Walked in for my 9am. Was told I did not have a 9am appointment. Someone's lying...
    Sayori S.

    I walked in for my 9am but was told I didn't have one but that they could eventually get to me today. I'd tried earlier to book a later time, but an alert popped up in the app notifying me that I had a 9am already so I couldn't book again. I told them I would see if there were any other locations available today and scheduled an appointment for 1pm with them. When I confirmed my 1pm with National City and looked at my appointments, I noticed that I did in fact have a 9am scheduled for the Point Loma location. It's way out of my way to go to National city, but I have always been satisfied with the work they've done there. I've been disappointed with just about every other location I've visited in the San Diego area, so I guess I'll just have to stick with what I know works.

    He was afraid that this might pop out.

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    5 days ago

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    4 months ago

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    8 months ago

    Sal and Lawrence were so helpful knowledgeable, and friendly. You made a stressful situation more manageable. Thank you

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    1 year ago

    I had my rear brakes replaced. They did a free inspection, were easy to talk to and had great service.

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    10 months ago

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    2 years ago

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    5 years ago

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    3 years ago

    Poor customer service. I went in for a tire pressure check and the employees forgot to do it. Nobody was in the office or willing to help.

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    4 years ago

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    3 years ago

    Had a basic tire rotation. Had a reservation and no line ahead of me and still took 90 min.

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    Page 1 of 2

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    After car was towed to Firestone, Arturo was terrific at helping us and we were back on the road the same afternoon.

    Mentioned in 3 reviews

    Read more highlights

    Vinh Phat Auto Repair & Muffler - Receipt of payment for the battery... that he claims I didn't buy nor pay for

    Vinh Phat Auto Repair & Muffler

    (256 reviews)

    Linda Vista

    As a girl, I just want someone to take my money and fix what I can't without being scammed…read more My car's blinker switch was smoking and the blinker wasn't working. I was very concerned. The other problem I was having was that my car was making a screeching noise when I first turned it on. When I brought it in for Vinh to take a look at, he said oh, neither thing is a big deal. He showed me that yes, there was an issue with the blinker switch but I could still use it so it was not imperative that it be replaced. He told me that if I wanted to replace it he would but it would be cheaper for me to purchase the switch myself and he'll change it out. He also told me the belts needed to be changed. I really appreciated that he was honest and told me that it's not a big deal. Unlike when you get your oil changed at a Valvoline and they act like you're going to die if you don't change your cabin filter. I went in on a busy day without an appointment. He kept me updated about how long it would take and who was in front of me. The service was great and prices were very reasonable. Only thing I wish I knew in advance was that it's cash only but that's on me for not reading the reviews. I'll be coming back for any and all services I need in the future.

    Great and allow me to explain. High review scores lead me here for muffler repair on my Audi Q7…read more Friendly, honest, and completed the work just as promised to my satisfaction and at a fair price. Recommend this shop for muffler repairs.

    Southwest Auto Repair & Electric - * $30 OFF BRAKE SERVICE.
  Complete Brake Service & Repair

    Southwest Auto Repair & Electric

    (25 reviews)

    Midway

    After calling 10+ body shops near me, I called southwest on a Saturday as I desperately needed a…read morenew door handle that was broken but functional 8 months ago, then accidentally broken for good on Thursday by a different shop I went to for a new tire. At first, I was told it wouldn't be able to be fixed same day because it was the weekend, everywhere that sells parts would be closed till Monday. Everywhere else I've called were slammed or just not able to help me out till Monday, so I was getting prepared to cut my losses and wait till the next week which would have SUCKED because having to crawl through my backseat, into the front, to open my driver side door every time I had to get into my car absolutely sucked. Then Chuck said he'd call me back if he was able to find something. And lo and behold, he DID and fixed my door handle same day for a super fair price. So I'm just beyond thrilled and appreciative for his help with my last minute, worst-day-of-the-week-to-try-and-get-car-service request. As a young woman who knows nothing about cars, I know I have "overcharge me" written on my forehead. But my experience with Chuck was everything I was hoped for. Quick, amazing work on my 2006 Buick, made the impossible happen, and just so knowledgeable. I'm happy to start having Southwest help maintain my car and fix all the other issues I got going on with my ride.

    My sunroof wouldn't close all the way. Was able to get my car in quickly, was given a fair &…read moreaccurate estimate, and the work was completed as promised on time & for the estimate given. I'll definitely call again for any future issues.

    Firestone Complete Auto Care - autorepair - Updated May 2026

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