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    Firestone Complete Auto Care

    2.4 (36 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Firestone Complete Auto Care Photos

    Recommended Reviews - Firestone Complete Auto Care

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    Time for some new shoes lol

    Shopping for new tires was a little frustrating, made an appointment with Firestone. I was on time with my appointment, however took longer than expected. They did not working on my car till I explained I did not need oil change, brake fuel and about 20 other things they try to add to your bill. Just give me what I asked for and let me be on my way please. Thanks for the curiosity but no thanks for the $600 bill

    This is the bogus estimate that they came up with after a diagnostic inspection. My car is only worth $2,000!

    We were only there to check out my wheels and paid for the $9.95 diagnostic! Where do they get over $2500 worth of work from? The car was making more noise when we left that when we brought it. Not even 10 minutes later, I had a flat tire! Like wtf? They definitely try to take advantage of women. I took it to another mechanic. Only thing that was needed was an alignment, oil change, and a nut on the stabilizer bar. $50. For years firestone has been like this! This location is a true representative of firestone. Maybe if I were a man I would've gotten a true diagnostic.

    I always come to the Firestone on Normandy they take care of me and don't over charge me I trust them keep up the good work.

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    7 years ago

    Thank you Ryan, Alex, and Freddy for taking such great care of Black Betty! You guys are amazing!

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    10 years ago

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    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    Freddy was the guy that actually fixed my tire and worked quickly so that I could get to school where I teach.

    Mentioned in 2 reviews

    Read more highlights

    Big Chief Tire - Big Chief Tire Normandy

    Big Chief Tire

    (32 reviews)

    Westside

    I was in a bind when I saw a straight nail in my pass front tire. I was concerned after driving a…read moredistance that it would pop. AAA no longer plugs, but I was told this place did in their reviews. What they didn't tell me is that they're is a age limit to determine whether it's worth or allowed to be plugged up. I was working remotely and desperately needed wifi so much that I cried. Someone was working on the router and the guest wifi was down. A gentleman gave me the workers wifi info so I could clock in for work. I ended up needing a tire fair priced (I compared while waiting). When I called ahead they said there was no wait, when I got there, I was told there was a 2 hour wait. I think I waited 45 minutes. Read reviews online and they were pretty legit. Not open on weekends.

    I made an appointment for 2:30 on Monday July 7th, for 4 tires balancing, checked out at 4:30…read more First thing I noticed the dirty hand prints on my door, arm rest, I did have a towel over my front seat, thank goodness because this was completely dirty from the worker. I still left there with a slight vibration a little more than I came with. My actually complaint is how no one was willing to say anything or do anything about the hand prints on my tan leather. I dont worship my vehicle, but it came to you all clean, very clean on the inside, I use to love the service I received from Big Chief, are we cutting back & rushing customers vehicles services now, just asking.​

    Tire Kingdom

    Tire Kingdom

    (32 reviews)

    Westside

    This is mainly for the ladies who never know where to go or who to trust when they have car issues…read more I went to Tire Kingdom on Normandy Blvd because the location closest to me had no electricity. I had what I presumed was a screw in the thread in my tire not the wall and though I believed it to be fixable finding somewhere open was not easy as it was Sunday. I get there finally and am told it will cost in total about $32 more than I wished but I believed at that time that beggars cannot be choosers...so said he! Now I'm telling you my outcome and I don't want you to assume that this is going to be the case for all but Troy (a name that I'll cling to for all time) charged me nothing! As in Zero Dollars as in his own words it was a tiny screw. Now I don't know about the rest of you ladies but anywhere else I would be paying the full price but the Lord don't put you where you're not supposed to be. To all the guys working on a Sunday at Tire Kingdom on Normandy Blvd, I thank you from the bottom of my heart...thank you!!

    My brother and I stopped in recently with a flat tire, and the way we were treated deserves real…read morerecognition. From the moment we arrived, the team was welcoming, professional, and quick to help. They diagnosed the issue right away, which was a nail stuck in the tire, they fixed the flat right away and then surprised us by doing it at no charge. In a world where that kind of generosity is rare, it truly stood out. What impressed us most wasn't just the service itself, but the attitude behind it -- friendly, authentically honest, and focused on helping people, not upselling or making things complicated. They turned a stressful situation into an easy one, and we left genuinely grateful. We'll absolutely be coming back to this location for any future tire or service needs. These folks earned our trust.

    Ej’s Auto Repair Shop - I may be an idiot but they could've given me a total amount of the price, not break it down and let me figure it out.

    Ej’s Auto Repair Shop

    (3 reviews)

    Riverside

    I got mixed feelings about this place. They helped me out a lot when it came to replace my engine…read morefor a 2015 VW Passat 1.8L but I had to find the engine and deliver it there. So really, all they did was the labor and it was less than $2K. Very affordable but. I got a fuel pump done recently and it was over $1,200 with them finding the parts and labor. Definitely overpriced. I got upset because the text message that the wife sent wasn't clear enough for me to know the final price was. After arguing with both the husband and the wife, I asked them to remove the parts. It took the husband less than 15 minutes to do it. I was being charged 3.6 hours at $145 an hour for a less than one hour job. YouTube has a step by step 30 minute video only one tool needed. Both of their responses were "we charge you for what we know not what we do". The husband doesn't even know English. I found all the parts for less than $350 on rockauto.com with guarantees and they were charging $440 parts for an Audi parts just because the cars come from the same maker. Only reason this isn't a one star is because the wife wasn't upset with me, even after I was rude. But they didn't even respect my car when they returned it.

    Carolina lied to me saying that they would have my clutch installed and ready within 72 hours. She…read moretranslates for her husband (the mechanic) who doesn't speak english. Get an invoice before they do work, don't assume they are honest. They initially quoted me $750 and increased to $2,100 for additional repairs they pressured me to get without an invoice. They said the previous mechanic left bolts loose, etc. I had my previous mechanic come to EJ's to talk about the mistakes they found with his work. That's when my previous mechanic told me that they are liars & scammers. He was shocked that they gutted my car as it's unnecessary to remove the engine to replace the clutch. It's not necessary to remove my wheels to access the clutch. They also double-charged me for labor ($750 + $800) which they haven't broken down in the invoice. They've had my car for 2 weeks, gutted it, and let my car sit on the lot as they worked on other vehicles. I've been without transportation for 2 weeks. I'm paying car insurance for a vehicle that I haven't driven for 2 weeks. Every day they lie saying that my car will be ready by tomorrow. I assumed this place was trustworthy from the 5-star Google reviews. The labor time for my initially requested services to change the clutch is 3-6 hours. They said my engine had a major oil leak. They've added on more unnecessary repairs while keeping my car hostage. Their business isn't secured with a complete fence. I have severe anxiety that my rims or other car parts will be stolen. I have severe anxiety that my vehicle will not be repaired correctly by someone who only speaks spanish and may not even be certified. Every day that goes by that my car is not repaired, I panic. This is a Honda civic, they are easy cars to repair, they have several youtube videos on the clutch replacement steps for my model. I feel stupid for trusting this business. Scammers! Beware, they will ruin your $7,000 vehicle investment. I was just getting ready to sell it too. Having the clutch changed was my final issue before I sell it! Now i'm out $2,000, filing a BBB complaint, and will likely have to pay more money for someone else to fix their mistakes. Expensive lesson that I had to learn, but nobody deserves this.

    Big Discount Tire

    Big Discount Tire

    (3 reviews)

    Westside

    I would highly recommend​ Big Discount tires. The mechanics…read morewe're honest knowledgeable and didn't waste any of my time. I couldn't be more happier with the service I received. I had a front and rear alignment which anywhere else I would have paid hundreds of dollars but thank God I came to the right place and I only had to pay $80. So the price is amazing the service is exceptional and the staff is friendly.

    The best thing about these guys is the location. Can't beat an emergency tire outfit right off a…read moremajor highway like I-10. I've used them about three times. Very small parking lot so be careful pulling in and you'll need to do so right from Cassat Ave. in traffic. They do used tires; not much else. Some outfits will let you come into the ship and "pick" your own tire but haven't been given the opportunity with these guys so watch out for dry-rotted tires and one's that have been patched before. They can be slow at times too. They will take your old tire off, roll it in the back and the wait begins; that part sucked. A flat already makes you late so the wait makes you later! On one occasion they replaced my TPMS stem with a standard stem so my tire light ALWAYS stays on now! That sucks because I can't tell which tire is affected. Also, I agree with one of the other Yelpers; nothing ignites that language barrier like you chin-checking them on crappy work or work they don't want to do. On a recent visit, I needed my spare reinstalled back underneath my vehicle from whence it came and suddenly they didn't understand English. I didn't really appreciate that. English was pretty good when asking me to "Please post Yelp review so sure, why not?"

    Firestone Complete Auto Care - tires - Updated May 2026

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