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    Firestone Complete Auto Care

    2.5 (93 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Firestone Complete Auto Care Tires Photos

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    Recommended Reviews - Firestone Complete Auto Care

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    Reviews With Photos

    Oil on rag in HEB parking lot
    Mateo C.

    I got a call from the Firestone "claims specialist" today. He was no help. All he did was reiterate the claim of the tech that did the work, "Jiffy Lube cross-threaded the drain plug at my last oil change and that's where the leak came from." I told him I completely understand how it's possible for the damage to have been pre-existing and it didn't leak until now, but due to Firestone not following proper procedure and notifying me as soon as they found the drain plug damage, and instead performing a full oil change before telling me, that I have no other choice but to assume they did it--that they cross-threaded it when putting it back in after draining the oil and then tried to correct it.

    The oil I paid for Firestone to put in my car

    I took in my car (low mileage and 2 years old) to get an oil change at this location. After a week of driving oil started leaking all over and almost wrecked my engine. Turned out the guys that work here didn't tighten the oil filter and over time it became more loose. I spent $100+ at this place for these amateurs to almost destroy my car and cost me thousands of dollars. Protect your savings account. Don't go here EVER.

    My friends changing my tire at the dog park last night! I have good friends!
    Dawn S.

    I had one heck of a day yesterday. I had to cancel my vacation to Cape Cod and Maine due to some Covid related issues with my traveling partners. I was sad all day and didn't leave the couch. When I finally left the couch and went to the dog park...a friend parked behind me and noticed my tire was flat. I just wanted to drive it home and deal with it later but he wasn't having it. He and another friend put on the donut. Long story long, I made an appt (for a Sunday) at Firestone. The one closest to my house was booked so I went to the one on Ben White. The guy I talked to Daniel was pleasant and respectful. I had made an appt online and then told me that it wasn't verified. He said they usually call and confirm appt. I'm confused...then what is the online appt scheduler for??? He said he could fit me in which was nice. My (online) appt was for 2. My car finally went back around 2:30. To my dismay there was a nail in it and not in the green zone (see photo) I had to get a whole new tire. I don't know if they upcharged me or not. They offered me the choice of two tires. I got the more expensive one. It was about 20 bucks more and seemed like a better tire but what do I know?!? The tire was about 196 bucks- which was not a Sunday Funday at all. I'm grateful for a car and the money to buy the tire but it was a pretty annoying way to spend Sunday. I didn't catch the names of the other people I chatted with but they were all very friendly.

    Scratched wheel

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    11 years ago

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    14 years ago

    Went for the state inspection. Service is a little slow - took about 1.5 for the service. Staff is nice and friendly.

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    Page 2 of 3

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    I'm a discount tire customer but I've needed a tire place on a Sunday on more than one occasion.

    Mentioned in 7 reviews

    Read more highlights

    Lube Pit Stop - Store sign

    Lube Pit Stop

    (424 reviews)

    South Lamar District, 78704 (South Austin)

    Came here for a car inspection on a Tuesday morning and lemme tell ya - these folks are fast and…read moreefficient. It's a small place but seems quite equipped to manage a lot of car issues, and the gentleman who did my inspection that day (Charlie) was the sole person doing them, so he was cranking through a list of folks. They put your name on the clipboard when you arrive and just go straight down that list. I'd called beforehand to confirm their hours and theyd advised to come early so I came around 9a or so. I think the wait was about 15-20 mins? Really wasn't bad, I just fiddled with my phone and sat in my car. The actual inspection was also pretty fast, like 10 mins or maybe even a bit less. I appreciated the efficiency. Of note they do charge a 3% credit card fee. A lot of places do that nowadays, but that was really the only "surprise." They also offer a basic inspection ($12, basics to renew car reg) or a more thorough one for $18 where they check your wipers and lights etc.

    Every once in a while, Austin reminds you why you fell in love with it in the first place--and…read moresurprisingly, this time it happened during an oil change. Let's be real: getting your oil changed usually ranks somewhere between "waiting at the DMV" and "realizing you forgot your charger at home." But Lube Pit Stop on South Lamar managed to turn it into the best oil change experience I've ever had in this city. And I don't say that lightly. From the moment I pulled in, the vibe was pure old-school Austin--friendly, unpretentious, and refreshingly human. No corporate script. No forced smiles. Just genuinely kind, courteous folks who seem to actually care about the people driving through their bays. Here's what really stood out: No upselling. None. Zero. Zilch. No "while we're at it..." scare tactics. No mystery fluids that suddenly must be replaced. Just honest work, clearly explained. Quick and efficient. I barely had time to scroll Yelp before they were done. In and out without feeling rushed or overlooked--an impressive balance. Kindness across the board. The entire team was polite, professional, and approachable in a way that feels increasingly rare. It wasn't flashy--it was sincere. And here's the kicker: when I drove away, I felt good. No second-guessing. No lingering "did I just get taken?" anxiety. Just the calm confidence that comes from dealing with people who do their job well and don't try to squeeze every extra dollar out of you. They also do state inspections, which is officially the cherry on top. One stop, no nonsense, handled by people you trust? That's a win in Austin traffic math. This is the kind of local business you root for. The kind you tell your friends about. The kind that quietly becomes your place without you even realizing it. Lube Pit Stop is officially who I'll be using from now on--and honestly, I hope they never change a thing. Highly recommend. Old Austin energy. Solid service. Zero BS.

    Firestone Complete Auto Care - tires - Updated May 2026

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