I love the food at Firehouse subs, which is why I chose to grab a bite there tonight. But the customer service was absolutely terrible. We walked up the counter to place our order. The young woman behind the register didn't say a word to us. Not a word.... no, can I help you? May I take your order? Nothing. I had to ask her if she was ready to take our order. Then we found out the ice maker was broken so we had to drink warm sodas and lemonade. Then we waited forever for our food. Some of the other customers asked for their money back because the wait was ridiculously long. No one cleaned tables. No apology for the wait. If you are the manager of this store, get it together. This store is not being managed properly. read more

My coworker and I walked in here on a Tuesday morning and ordered a couple subs. They fame in a timely manner, but to be honest, they were just okay. Their quality is above Subway, but below Jersey Mike's. What really surprised me about this place was how dirty the dining area was, considering it had just opened at 11. The employees were nice enough, the food was OK, but there's nothing to warrant a return trip here for me. Oh, and placing the gas mask at the restroom entrance is hilarious, but I can't tell if it was an accident or not... read more

Absolutely amazing. I'm looking forward to having every sub they have. They also have the cool touchscreen soda machine with many flavor combinations. read more

Best sub sandwiches in the area!! Great staff always friendly... Love the Hook & Ladder!!!

Nice sub this place seems to be pretty good so far it's in the parking lot next to the mall .The subs was pretty good price kinda higher then other places a sub bag of chips and a drink was about 13 dollars they give you a number and bring you food to your table. read more

Firehouse Subs - Fast Food Near Me - Palmdale, California

Mm I love firehouse. I got a turkey sammich recently.

I've been here twice now and the service is great as well as the subs. If you haven't tried them out yet you probably should.

Not a fan of the sandwiches. So wet I didn't know if it was a soup or a sandwich. I had to suck the "juice" from the bottom so it wouldn't drip on my shirt. Have you ever eaten something and immediately after you know you are gonna get food poisoning? That's where I'm at right now. Won't be returning. read more

This was my first time eating a sub from here. Costly for a mediocre sub. My husband ordered an Italian Sub which he liked but, he will eat anything even if he does not like it. I ordered a grilled chicken sub with cheddar cheese. Pretty basic. The chicken tasted horrible minus the cheddar cheese with a ton of mayo. I should have ordered a mayo sandwich instead. I would have not been so disappointed!! I gave two stars only because my husband enjoyed his sub. read more

This place is gladly putting Subway to shame. They have fresh ingredients and fresh bread with an excellent selection of subs to choose from. The seasonings they add give the subs that extra special touch. I highly recommend the meatball sub. Hits the spot!! read more

The Turkey bacon ranch sub and Datil pepper sauce are amazing! I love the warmed up meat! The real star of the show is employee David! He always has a great attitude and is super friendly with everyone! read more

Terrible service... Have been there twice and both times have got the order wrong... Good be a great place but I will not return... read more

Based off the flavor, taste, and temp of their food... 5 stars! My fiancé said to give a 6 haha! We LOVE that they have tons of hot sauce to choose from. We each got their Italian sandwich. SO good! And the tall blonde working at the front was super friendly, knowledgeable and sweet! We will be back! read more

Tried the meatball and now the brisket n cheddar ...can't decide which one i like better! SOOOO GOOOD!!!!

Very good sandwiches, the only reason I am rating it 4 stars instead of 5 is because it's so expensive and the sandwiches are small. It costs a little over $20 for me and my wife to eat here, kinda crazy for a sandwich spot read more

Meh... Just meh. It was an overpriced sandwich which wasn't even memorable. There's a few other sandwich shops in the A.V. that make a tastier sandwich. Don't think I will be returning. read more

As with sub shops they simply do not offer enough meat inside to feed an adult, the pictures they show look nothing like the product you and i get. Waste if my $$$ and time, Avoid this shop and save yourself hard earned Money!!! read more

I was disappointed. The ham is too sweet and the sandwich just did not taste good. Bummed out I couldn't of of went to jersey mikes and had a real sub. Firefighters should stick to fighting fires cuz they suck at sandwich making read more

Great sandwiches... Seems like the large subs are the best value.. Employees were very helpful and even the manager walked around and made sure customers needs were met... Best subs in the AV... Not even close read more

I had the salad which was really good. Low in calories but off the chain in sodium. So is life....Took some time for the food to be ready so call ahead if you are in a rush. You'll also notice tons of firefighters coming. I looked it up and apparently they get a free drink and some % off, makes sense. IT is their place. Firemen hats for kids. Limited space. read more

Went here yesterday, got a salad and the hubby got a foot long firehouse sand. Both were delicious staff were friendly and the atmosphere was nice. read more

Just left location. Two younger females working. Both extremely rude, both seemed inconvenienced due to needing to their job. So sad to see this customer service out of what used to be my favorite sandwich shop. This is on 09/04/2018 at aprox 1:15 pm read more

Service with a smile and greeting. Order came out fast. Facilities clean. The food delish! Mamas homemade chicken salad was great. The bun was still warm. Also had the Sriracha beef a terrific sandwich. read more

Pleasantly surprised! I ordered the Firehouse Hero. It was amazing! They have that special Coca Cola beverage dispenser that gives you thousands of options. Got the 0 calories cherry limeade. I am so bored with the standard sandwich places. I think I will be heading to this one more often. read more

This is my third time coming here in two weeks I order the bacon and turkey with NO BACON cuz I don't eat pork... The sand which is so big and sooo much meat it taste Awesome ... read more

Went here for lunch today, I had the grilled chicken and salami Italian salad and husband had the firehouse sandwich. He was happy with his sandwich but it was nothing awesome but if you are going to advertise your salad as a grilled chicken salad with salami you should actually put some grilled chicken on it. It was a good salad and I loved the addition on the kalamata olives and how it was easy to eat due to the chopped veggies. again, it was just okay. would like to have regular Italian dressing and not the lite dressing as it has too much sugar in it. read more

Fun, friendly, delicious little sub joint! The customer service is amazing and the food was outstanding! Even my 5 year old son loved it, it's very kid friendly and the offer firemens hats to the kids! Can't wait to come back read more

It's been over ten years since i have had a firehouse sub, (I used to live on the East Coast). We went this Sunday for lunch and while the service was good and the place is amazingly beautiful, i wasn't actually that impressed with the food. It was good, mostly. I ordered the Hook and Ladder combo (which i think is a little overpriced) and got it the way that they make it, except that i asked for no Mayo. The sandwich had a small line of deli mustard. So small that I didn't really taste it at all. It needed more of the mustard to combat the sweetness of the ham. But besides just not being impressed that much, that is my only criticism. read more

I want to start by saying I like their subs better than any other sandwich shop in the AV. However, the service is lacking. The first time I went I got my order to go and when I got home the extras I wanted in my sandwich weren't added. The second time I went they forgot to add the meat to my wife's sandwich and they forgot the cheese and onions on my chili. The third time I asked them if they added the cherry peppers I wanted and when they checked, the meat wasn't added and they forgot the peppers. So the sandwiches are good but the servers aren't careful. I mildly recommend this place. read more

Save your money!!! Small portions for large prices, the sandwiches were tasty, however I can think of Fifty places that are the same price range and the portions much larger. After seeing a Jurassic World we were so excited to go over and have dinner after seeing all the advertising and checking out the menu. We were both so...oo disappointed!!! The best thing there the new age coke machine that had the real mixed cherry coke! We could have went to Famous Dave's and split a plate for about the same price and had triple the portions! read more

Went here for the very first time last night and it was amazing!! Got the smokehouse cheddar brisket with chili and it was so good!! Definitely will eat here again! read more

Delicious, costs a little more than subway but we'll worth the drive. Awesome food, great atmosphere, will definitely be back.

The Hero submarine sandwich is the absolute best sandwich I have ever had in my life. Very savory and tasty. So much so that I have bought 10 at a time to share with my co-workers. These guys are the best. They have an excellent staff behind the counter who are patient with me when I place my orders. There is one tall girl there who seems to run the show who is absolutely outstanding. (Wish I knew her name). Anyway, I've also ordered the big take-out packages to pick-up for after-work parties and she has fixed me up perfect. j1 read more

Sandwiches are alright but nothing special. I have had much better Subs at other places. The prices are also higher then other places and not really worth it. I am also very disappointed as I was there picking up my order I was in line behind a group of police officers buying a bunch of sandwiches while working...I was shocked that this restaurant didn't give them any sort of discount or even offer them free drinks!!! Wow! Being that this is a restaurant owned by First responders you think there would be some support for law enforcement. Won't be going back. read more

This has got to be one of the best subs I've ever had. Sorry Jersey Mike's... You've been replaced.

I haven't had a bad sub here yet and I eat here a lot. If there was a reason not to come here I haven't found it yet. Definitely quality ingredients you can taste. My favorite is the hook and ladder but the beef and cheese brisket is good too. read more

Very nice change in sandwich shops in the AV. A different twist, the food is flavorful and filling. Our first time here, had the club on a sub - added mushrooms - and was very good. Will definitely be coming back to try all the variations. read more

I was hesitant to eat here because I figured it was just another sub shop. While that is true, they do have super good bbq brisket sandwich. The staff is very friendly as well, especially David, really nice guy! read more

Good sandwich but nobody even knows this place exist. Whoever does there advertising better step it up before they go out of business.

I love a good sub, and this place is my favorite. After going to Subway forever, I decided to take a chance and try something new. Boy, was I not disappointed! The difference in quality ingredients is beyond belief. I felt like I was eating a sandwich worth paying attention to, not the cardboard bread and less than fresh veggies of their competitors. Did I mention the size of the sub? Huge! The amount of meat is also impressive. I felt like I'd gotten my money's worth. I only wish they were closer to where I live. read more