My grandson is 17 and on the Autism Spectrum. Recently he has had a rough time, and my daughter has had to Call Phoenix Fire department many times to get his safely to Phoenix Children's Hospital. The Fire department has been amazing---honoring that he is on the Spectrum. They are kind and capable. There aren't enough stars for them. I am so grateful. read more

I am posting this because I know Phoenix fire department will see this. I live at the West Ward Ho apt complex in downtown Phoenix Arizona. Yesterday I contacted paramedics because I was in much pain. When the first responders came they instead of asking me questions they should have been they started asking me inappropriate questions like do I have any emotional or mental disorder and I told I had bipolar but is well controlled but has nothing to do with what was going on with me at the moment. When I told them I was having difficulty with empty bladder they chuckled and asked are you even trying? I'm a Paraplegic and at times hard for me to go. Here I was in lots of pain but felt like I was being judged because I'm bipolar. Unfortunately many residents in complex I live in but won't use names out of respect for privacy have had similar encounters with the first responders who respond to West Ward Ho apt complex. I want to see something done about this. read more

Went to Station 41 to visit my son in law who is a newly hired firefighter. Nice ladder station which used to be a Deer Valley School District office. It now houses Ladder 41, the Drum and Pipe Corps offices and an engine. Very nice station with very nice firefighters. Nice big kitchen for them to cook and some BBQ grills out front. The station is clean and the grounds well maintained. It was an honor to visit them. read more

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I use to have a great respect and love for our firefighters. But in the last few years I have completely lost respect. I was in the hospital for 22 days. I had been septic. When I got home I was having falling problems and I was too weak to get up. When I called for assistance I was treated horribly. I fell several times and had to deal with the comments and disrespect. I was actually told I was wasting there time. I moved and thought it was just that station. At my new apartment I woke up sick I was throwing up and couldn't walk. When the fire department came I was treated just like the other station. They insisted that I go back to bed. Two of them were trying to get me there. I couldn't walk I was throwing up. They finally called an ambulance. It turned out I had an UTI that needed IV antibiotics and fluids. I couldn't have been able to take care of it myself. I completely lost all respect and the care and understanding is gone completely. I hope someone will work at changing their attitudes. I will treat them like they treat me, with no respect. read more