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    Fire & Ice Heating Cooling

    5.0 (2 reviews)
    Open Open 24 hours

    Services - Fire & Ice Heating Cooling

    HVAC installation or replacement

    HVAC system repair

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    4 years ago

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    Cocina Solutions

    Cocina Solutions

    (4 reviews)

    Replaced a trap under a lavatory in my daughter's half bath, and it looks like crap. it's up near…read morethe front of the cabinet. Primer all over the trash stack. I waa a master plumber for 26 years, and this job is trash.

    This owner and company was great to work with. Our unfortunate experience was having to deal with…read moreChoice Home Warranty in the mix. This is essentially the ONLY contractor around that will deal with this warranty company (and for good reason we learned). Choice kept trying to persuade us to "get it fixed, then get reimbursed" by Choice. Luckily, one of our friends was in the middle of a dispute with Choice trying to get reimbursed for months, so we refused that option. It took Choice almost a month to assign someone to repair our AC in over 100 degree weather. We would post requests on the Choice messaging site almost daily, they would be removed. We were told by Choice appointments had been made then cancelled by Cocina (once we had Cocina's name and contact info things became much clearer). Cocina had not made an appointment, it was Choice blaming Cocina, trying to get us to go the "reimbursement" route. We started sharing messages that Choice was sending us, with Cocina - it was amazing. The deceit involved with Choice was unbelievable. They would delete any of our messages complaining about how long of time it's been to fix our repair, or that we were suffering in over 100 degree heat for weeks. I kept screen shots of everything and then the next day our comments would be deleted. Once Cocina was on it, and we were communicating directly with them, our repair/replacement went smoothly. I feel bad for these guys that they are getting a bad rap when Choice is in the background manipulating things. We had an excellent experience with Cocina and wouldn't hesitate to use them directly for AC repairs!

    ACS Heating & Air - New unit ready to be installed.

    ACS Heating & Air

    (9 reviews)

    I got estimates from 3 HVAC companies and ACS was by far more reasonable and explained everything…read morebefore I bought my samsung equipment. The gentlement that came out J&J were professional, friendly and hard worrking guys, They really worked hard to get everything done in a timely manner The company itself is outstanding, the owner is a straight shooter and spoke straight to the point. That is the kind of person I deal best with so I am happy to say that communication was great. The system itself is quirky because of the remotes but this summer was one of the coolest in my house I have ever experienced! Now I am finally testing the heat and that is why I waited so long to post a review. Quirky, occaisionally irritating but this Samsung system is awesome! Fantastic company to work with, easy communication and outstanding service! Thank all of you over at ACS for making this a good experience

    I moved to Abilene a year ago and I have learned two solid things from my realtor. One of them is…read moreto always call ACS if I have any HVAC issues. They have come out to service my old unit several times including the inspection after I bought the house a year ago. Two weeks ago the old unit finally gave out. These guys had me back in business with a new American Standard unit. They have always been professional at my house and at their shop. They will be the only company I will call for any issues. Glad my realtor told me about them.

    Fire & Ice Heating Cooling - hvac - Updated May 2026

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