If I could give these people a negative rating I would. They did a terrible job after taking far, far too long. When asked if they could do the stone as requested they assured us they could. At the first viewing of the stone, they were told it was not acceptable. "Oh it still needs a final coating and that will fix it." Wrong! It just made it worse. It was repeatedly made clear the family wanted to be present at the installation. They promised they would call so that could happen. No effort was made for that to happen. The lady in the office yelled at the grieving widow. The only thing remotely ok with this place is they did finally agree to refund the deposit and remove their screw up. Now to go through all this again with another business. read more