They REALLY know their stuff! Great service and super friendly!…read moreWill use again, for sure!

Not honest! Contract turned out to be different than phone discussion - they were supposed to fix…read moremortar to roofline but turns out they used a roofline only 9 rows down, and so now my chimney has mortar repair only 1/3 of the way down! Also, crew came to my house to finish mortar work, didn't actually do ANYTHING, and I had to send camera images to prove it. I got no explanation, no apology, they just sent workers back out and charged me. Do not use these people!

Power washed our house, deck, walkway, driveway…read more Did an excellent job as took great care in not scratching the deck when moving furniture. He was able to remove rust stains. Which I thought would be unachievable. If it is not done right the first time will come back. Would recommend. We have used them 3-4 times now.

An amazing professional job! After working with Gabe and Danny to determine our quote and schedule,…read morewe had the windows washed on our home by John. He was so thorough. He did not leave until we were 100% satisfied. It was a large task, as the house is 8,000 sq ft. Would and will recommend to anyone needing this service.

I wanted to highly recommend David from Sixpenny Chimney Sweeps! He was so easy to work with, he…read morewas on time, efficient, great work ethic and goes above and beyond. David arrived this morning to clean my dryer vent from attic and shortened excess flex that was hooked up to my dryer. I requested him to also replace wall caps on the exterior of our home with double door vents to prevent birds etc, as mine were old with dry rot. I could not be happier and I would highly recommend David from Sixpenny Chimney Sweeps. They are very reasonably priced also! Thank you! Connie P

Do not use this company. They canceled on me at 4:30 p.m. on the day they were supposed to repair…read moremy roof vent "in the afternoon" and it took four phone calls with 3 different employees to find out what was going on. Then they withheld my refund for two weeks when I told them I didn't want to continue working with such a disorganized company, and kept trying to offer a minimal discount to set up another date. It was bordering on harassment. The owner called me and offered me extra refund money not to post my opinion, which I declined, because this was a disaster. The front office doesn't seem to know what the technicians are doing/saying and vice versa. On the initial inspection date, Their technician arrived 45 minutes late outside a 4 hour window for the initial inspection, then sat in the truck for 40 minutes preparing my estimate, wasting my day from noon to 6 p.m. There was no document to sign when I made my deposit, which I should have declined to do in the first place, but be warned that they do not keep a document/paper trail. This was one of the worst customer service experiences I've ever had.

Winston made it good. They came out and did an amazing job repairing the problem. They were polite…read moreand courteous on the phone and I'm so happy this was all cleared up. I will be using them for future services and repairs. Thank you!!

I booked an appointment with Winston's chimney service for a sweep of my chimney. I have a wood…read morestove insert which complicates the process but Winston's assured me that they can clean it, no problem. I had to wait over two weeks for an appointment, but when the day finally came the team came within the appointment window (towards the end, but with a few minutes to space). I asked for them to sweep the chimney and provide an estimate to have the wood stove insert removed and our fireplace converted to a standard fireplace. The sweep probably knows what he's talking about and what he sees, but after a few minutes he described in a disjointed manner all of the potential problems with a brick chimney. He was not able to convey exactly the state of my chimney nor able to show me photos of the current state. It felt like someone trying to dance around showing what is really going on with the plan to upsell loads of work, whether necessary or not. After an hour or so he said he would get me an estimate by the end of the day. The estimate arrived, it did not include the one thing I had asked for, the price to remove the insert and convert it to a standard fireplace. It did include $20k worth of major work that I have no idea is founded or excessive. In the end, I don't even know if they swept the chimney, I have a sneaking suspicion they did not. I did not receive an invoice nor receipt for a sweep, which was the primary visit for the service call. Maybe we need that work, I truly cannot say that I have any confidence in their assessment nor appetite for that scale of work without better communication and evidence.

Excellent! Will did a great job. Great customer communications. Fast booking. The other company…read moreI called never called me back. Fair price. Great report. And suggestions for conversion to gas/electric.

I would like to give a detailed review of my experience with rooftop chimney sweeps. I had high…read morehope for a company with so many five star reviews. The reality of my experience was terrible. My first appointment was asked to be rescheduled, no problem, things happen and I accommodated to the request. I rescheduled almost a month later, first available. On the day of, after taking off from work I was called and told it doesn't look like they will be able to the appointment. I asked to have the supervisor call and talk about why this is happening after the second time I've been asked to reschedule. Shocker, zero interaction from the management staff, nothing. This company appears to have too much work and doesn't care about the customers. The only way to correct this behavior is to hire other another company that cares about its customers. Stay away, trust me.

NICTO used to be great, but now they're horrible. I've hired them many times over the years and…read morethey used to always came through, were honest and were great overall. But that's completely opposite now. After hiring NICTO again, this time for my yearly chimney clean, there was an andditional issue found that needed to get done (chimney cap). The owner, Marcos, initially texted me with the part information and said he would check with his supplier and that he would get back to me by a certain date and time. He never did. I texted him again. He never replied. When I just texted him sharing my frustration and that I would be taking my business elsewhere, he replied (and this time in 3 minutes) saying, "Thanks for letting me know." No apology. No admitting to his fault. NICTO and Marcos are not anyone I would ever do business with again nor recommend to anyone I know.they always came through, were honest and were great overall. But that's completely opposite from them now. After hiring NICTO again, this time for my yearly chimney clean, there was an andditional issue found that needed to get done (chimney cap). The owner, Marcos, initially texted me with the part information and said he would check with his supplier and that he would get back to me by a certain date and time. He never did. I texted him again. He never replied. When I just texted him sharing my frustration and that I would be taking my business elsewhere, he replied (and this time in 3 minutes) saying, "Thanks for letting me know." No apology. No admitting to his fault. NICTO and Marcos are not anyone I would ever do business with again nor recommend to anyone I know.

Nicto was the best we could ask for. They were kind, thoughtful, and diligent, going above and…read morebeyond in every way throughout our wood burning install and chimney repair process. They did great work at a fair price and worked with us on a payment schedule around my 10-month teacher salary. They have more than earned our business for as long as we're in the area!

The copper roofing they installed 1 year ago had a minor issue. They were very responsive to my…read moreweekend phone message and within one day they came out and made the repair!! Awesome.

I contacted New Sunrise for an estimate due to a recognized roof leakage in a new roof. I am 70…read moreyears old and have cancer. The very polite representative came out promptly and looked at the problem. Two roof vents (kitchen vent and furnace exhaust) needed some silicone sealant applied. One may need a replacement rubber gasket. Estimated cost to come out a week later was $1,450. Replied that this is ridiculous. Don't know if they are always this far from good or they thought I was a pigeon. ...to continue my review... The work necessary to address the leaks is a two minute adjustment to an existing new rubber gasket and a few ounces of a UV resistant sealer. I was willing to pay for a professional job. Ridiculous.

Kevin and his crew did a great job, blowing off the roof, cleaning out the gutters and replacing…read morethe gutter guards. They were quick, clean and affordable. And it was a good plus that Kevin was so nice to deal with.

Kevin communicated quickly on a Saturday and fixed my gutter on Sunday. He assessed the damage,…read morereplaced rotted wood and bent clips. He didn't try to charge me for a full gutter replacement that I didn't need. He's super friendly and told me that the repair has a 1 year warranty. He was also a Marine and it's always cool to support those who protect us. I'm having him look at another property too. I would definitely hire again!