Drove almost 4 hours to look at a truck at this dealership and Had an appt. Truck was not washed…read moreon the outside, then when we drove it something was wrong with it. Was told a tech would drive it and check it out. Was then told tech could not feel anything wrong with it. All 4 of us could tell, but the tech could not. Instead of admitting problem, they denied it. The salesperson was not helpful in any way. It's as if they could care less if they sell anything. Planned on buying and driving home with the vehicle instead trip was a bust.

Stay away from this place. Called about a vehicle and told the guy we talked to what we wanted to…read morespend and how much payment we could afford. He said " Oh yeah we can work with you, we'll get it to a price that you can afford, no problem" So we jump in the vehicle and proceed to drive 3 plus hours only to arrive and not have anything done. The price was about 100 dollars more than he knew we could afford and wouldn't budge on the price at all. Needless to say we did not buy a vehicle, nor will we ever go back there. Recommend to everyone to never go there. I understand that they have to make money and all but don't tell me all these things over the phone and then after I pack up my family and drive for 3 hours not do anything you said. Don't shop here. Thanks Jones for wasting our entire day and not selling us a vehicle.

Savanna, in the service department. Has been the most helpful service person I've ever worked with…read moreand I wanna thank her and the job she does with the rest of the people she works with very friendly. Tell you everything you need to know answer any question you highly recommend recommended

Terrible! I bought a used van from them and got the information printed out for the amount due…read more When we went to sign, the amount was more. Why? Supposedly their system messed up and didn't include taxes. And they knew about the issue, but didn't seem to care nor took the time to double check the sheet to make sure it was correct before giving it to me. Would I have purchased at that price? Hell no. No apology, nothing. The salesman (Collin) didn't offer any information about the vehicle at all. I got everything from CarFax online. Didn't even try to sell it to me, was very impersonal. I asked about getting a roof rack and he said we could buy one, the van had one already! Seriously. They didn't disclose a serious chemical spill in the vehicle, we are now stuck with a vehicle that makes us nauseous and gives us headaches. Laundry soap EVERYWHERE in the carpet. I have never regretted a vehicle purchase or encounter with a dealership so much in my life. Stay the hell away!!!!

I've always been treated well here - 20 years ago when lived near RC, years after that when living…read morenear Arena, and now when in another small local town. I miss Dennis, the dad, but son (Josh???) running things now is also great. Does it look fancy - no. Does it do a great job - yes!! Highly recommended.

Great customer service. Amazing prices. I drove up from Madison to get my tires done. Very…read morefriendly atmospher, the guys were super helpful and quick.

recently used their towing service to transport my disabled work van…read moreto repair facility. truck arrived as scheduled, Cory, driver, knew his business, and was very helpful, as vehicle to be towed was a bit up the hill and behind the barn. Not to worry, Cory was up to the task. Good man. ChosenJuan Jan. '26

My Parents have bought multiple vehicles from here and have all their service done here and love…read moreit. I on the other hand have always been disappointed with their customer service. We bought a van from Sleepy Hollow and have had it serviced here several times. While they seem skilled and knowledgeable at what they do, I always go home feeling like I was charged the maximum amount and was informed of very little. To be fair, no one has ever been rude to me, I just always feel like I am an inconvenience.