If you live in Brunswick Ohio, there are no working drive-up ATMs. This is a persistent problem…read morethat has been going on for far too long. I am switching banks.

I made my loan application to OCFCU after the purchase deposit was made on the truck. This is the…read morefirst auto loan application I've made not using dealership financing. The application process was extremely efficient and I was able to take delivery on the truck quicker than expected. I also received a very favorable interest rate.

From the owner: *Please note we are NOT able to exchange foreign currency. We are working with YELP to correct this…read moresearch result.* Ohio Catholic Federal Credit Union is the largest faith-based, full-service credit union in Ohio. Since 1954 we have offered quality financial products and services, with strong banking technology. We offer products such as personal and business checking and savings accounts, as well as auto loans, mortgages and home equity lines of credit. As a local credit union we give you the level of personalized service not found at larger financial institutions.

I scheduled an appointment to open an account. Sat there for 20 min past my time. Which was fine…read morethings happen. Then they took someone in front of me that got there after me and did not even check their appointments. Left me sitting. Will NEVER bank at chase!!!!

We moved to Brunswick during the Pandemic (uhhhg). We needed a new bank (local) to get things…read moregoing for us. We randomly selected this joint. We were greeted by polite professionals who were knowledgeable and helpful. The facility itself was clean and tidy. We have had bad experiences with other financial institutions in the past but so far so good with Dollar Bank. We are pleased since day.

Very friendly and efficient fast and reliable always ready to help with any needs or questionsread more

Save yourself the grief and deal with a company that communicates accurately and effectively. Stay…read moreaway from them! I had a perfect credit score ruined by their terrible practices. I was a HELOC customer and they charge an annual fee. Well looking at the statement it appears the annual fee is charged to the line of credit. Nope, they bill it individually but they include it as a line item on your statement. So when I paid $40 over my minimum it didn't cover the $65 fee. The following month exactly 30 days later my auto payment hit again and paid the remaining $20. This scumbag company reported me 30+days late to the credit bureau and collections for essentially money that was paid to them that day. I never got a call, a letter, or an email saying I was late. There was no notification on my dashboard when I signed in every month. But the made sure to smear me on the exact 30th day late on $20 despite being paid that day. It took days to get an answer and I had to spend a few hours sorting through statements piecing it together myself because nobody could tell me why and no management would return my call. Despite no late payments in 3+ years with them they couldn't remove the late mark as a courtesy. The basically said it was my fault and they don't owe any phone calls, or email, or notifications you are late. I got one call it was from the collections dept 1 month later. I returned the call immediately and he said he had no idea why he was contacting me and to disregard. That's the only call I ever got. Now I'm preparing to get a loan to start a business and I run a credit checo and find I was reported 60 day late to TransUnion. So now I'm disputing it. This company ruined my 10yr record of over 1k payments on time. Perfect credit screwed by this circus of a bank. I paid 2k extra the month before and an extra regular payment but it ment nothing. All I needed was to know I was past due and I would of paid them no problem. I'm now trying to figure out how to take them to small claims or anything to return the favor. I have an appointment with a consumer rights attorney next week. Save yourself the heartache and stress and avoid this place all together.

Friendly staff. Nice wide open clean lobby. A little hard to get in an out of parking lot with a…read morelot of traffic. There is no drive thru teller. Did not see a ATM.

I've been going to First Merit for years. This one in particular as well. This group of women are…read moreso friendly and personable! They really make the boring bank experience enjoyable. Great customer service!

long lines - 2 cashiers on a Friday??? 1/2 hour or more, rude staff, everybody tells you something…read moredifferent and don't return calls.

Walked in with issues with commercial account being locked and was assisted by Mary Gassame who was…read moreable to resolve the issues within 10 minutes. The service was on point, fast, easy to understand and resolved the issues. I was very satisfied with this service.