1. Fifth Gear Auto Group

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Auburndale, FL

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Fifth Gear Auto Group

1.0 (2 reviews)
Closed • 10:00 am - 6:00 pm

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3 years ago

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3 years ago

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Cardi Auto Sales

Cardi Auto Sales

(4 reviews)

Jose is the BEST! He went above and beyond for us. Working with him and this dealership was a sigh…read moreof relief compared to other dealerships. The process was very easy, worry-free, no pressure, no stress, and they are very transparent. Jose was incredibly kind and accommodating and we WILL be back for the next car that we buy. We live over an hour away, but it was so worth it.

This car has been an absolute nightmare to deal with. My advice: Have any vehicle from this…read moredealership thoroughly inspected by an independent mechanic before purchasing, and think twice before trusting them with repairs. We learned the hard way. A business should stand behind its work and care about its customers after the sale, not just before it. I completely understand that everyone makes mistakes. The issue isn't that a mistake happened; it's how the situation was handled afterward. YOUR dealership performed work on the vehicle INCORRECTLY, which resulted in me spending over a thousand out of pocket to have it repaired, and when I reached out to see if you were willing to help make things right, there was little to no effort to do so. A warranty is one thing, but accountability and customer service are another. I'm not asking for perfection; I'm asking for a dealership to stand behind its work and show some willingness to help when a customer has a legitimate concern. Unfortunately, that hasn't been my experience. We paid full price for a vehicle we knew had interior and exterior imperfections let alone now finding awful mechanical issues that were done by yours truly with no regard to make things right. Do not go here.

Fifth Gear Auto Group - usedcardealers - Updated October 2026

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