To say, this company deserves two stars might be true. The customer service is all right, but when…read moreit comes down to it, I had a terrible experience with my bike. First off I had to bring it back multiple times. The wheel went flat, seat kept turning, no lights on so I wasn't able to ride at night at all. To top it off, I paid for an extra day so that I can waive a late fee, only to find that the person didn't put through my information and I had to deal with sending emails and my bank information to them in hopes it won't be tampered with. Can I even trust a tiny shop like this? I said the customer service was all right, but the way they handled the situation was completely pathetic. They could've talk to me and made things more clear before I left, they could have reached out to me immediately after, they could have done so many things, but they chose not to. And for that, I leave a bad review, and I hope your business gets what they deserve. Mass marketed bull crap, if you ask me.