These guys are the real deal. Family business, and they…read moretreated us like family. They worked us in right away, had all the parts and fixed our issue in a way we know was right. Excellent service and we are very appreciative.

These guys go above and beyond! I keep going back as I can always count on excellent service and…read morevalue. I would highly recommend them!

Absolutely amazing work. I accidentally showed up here thinking I had an appointment for a…read morediagnostic and quote. Turns out I had made the mistake and didn't have an appointment but that didn't matter I was in and out in record fast time at an amazing rate. 10/10 if I ever need any work done again this is the only place I'll be going to now on!

To charge twice as much as a local garage for repairs isn't economically feasible to me let alone…read moreanyone else. I would not recommend this shop for this reason

I had the smallest of small jobs: right-front turn signal out, and I had just discovered it while…read morepacking for the next leg of my trip, which was to cross the border into B.C., so I didn't want to put off getting it fixed. The manager at Mike Wolfe Service -- Frank V. -- didn't hesitate to squeeze me in the same afternoon as I called despite the fact that the shop already had multiple other jobs going. Then he hardly charged me anything. I am grateful to have been able to hit the road the next day 100% road-worthy. Also, they are across the street from Stan's Merry Mart, and next door to Keyhole Security, both of which are also very good businesses, so you can get other errands done while you wait.

Been traveling up the west coast for the last 5 months when we were unexpectedly informed of a leak…read moreby another oil change provider. Mike Wolfe got us in same day which has been extremely rare, so for that small deed we were thankful. They needed to replace a part which they were able to obtain in one day and fixed our leak for a great price. These people are honest and great advisors for your vehicle. I wish they were back home for us so we could make this our permanent shop

Not a good place to trade your car in full stop . You might get auction price. It just seemed that…read moreit is all about cascade chevrolet.

I recently brought in my 2017 Subaru Impreza for a tune up and diagnostic/repair on my thermostat…read more When I received my vehicle back. They told me everything they completed on my vehicle (including tire rotation). I immediately noticed my tire pressures were not within specification, and they read the exact same pressures prior to bringing the vehicle in. This was evidence that my tire rotation was not completed, nor was my vehicle even thoroughly inspected, as stated in my discharge paperwork. Their technician also overfilled my oil by 1 Quart, which can damage the motor. They did not bother to call my warranty company for the repairs needing done on my thermostat. The repair would have in fact been covered under warranty & could have saved me money out of pocket. Instead, David in Subaru Service Dept. brushed it off like he did not want to deal with the warranty company and charged me out of pocket. I left the dealership with my vehicle, and about a week into driving noticed my vehicle is STILL experiencing the same issues with the thermostat & also rough idling. When I called to speak with them, I was made to feel like I was in the wrong for noticing these major discrepancies. I brought my vehicle in for a second opinion from a different maintenance shop, and they diagnosed/fixed my issues right away. They also found the discrepancies with my vehicle listed above. Eric, the manager of Cascade Subaru Service, wrote me a check that covered only the diagnostic and thermostat repair. I appreciate the gesture, but based on my experience that is not satisfactory to me & I will never go back. I do not trust them after this experience. This has me concerned for other's safety, costly vehicle repairs, as this dealership is not trustworthy.

Sal's has been very good to me with the last two repairs he has performed. The first was a…read moresteering box replacement that had a problem and he was able to fix it without an additional charge. The second was a catalytic converter that was defective from the manufacturer. Sal replaced it without charging me. He didn't have to do that. Class act for a small businessman!

It's very rare to find a knowledgeable mechanic that is honest and has integrity. Sal is very good…read moreat this. He is not going to overcharge or rip you off.

My 2012 Jeep Grand Cherokee failed near Orondo on a Saturday afternoon. I live in Puyallup and,…read morewithout knowledge of the surrounding service options, I looked up Jeep service in Wenatchee. After a phone call where I was told service was closed until Monday morning but could use the drop-off service, I had the vehicle towed to Town Chrysler. I left a brief note stating the basic issue and the keys, with a promise to call and answer questions. I was contacted before I could call and was promised a rough diagnosis later that day. As promised, I was contacted that afternoon. Bent pushrods, probably a timing chain failure. We agreed on a engine replacement. Expected time for the new engine was 5 days; they had it in 3. Installation and checkout took about a week and a half. They were very thorough and kept me informed along the way. My service rep, Doug, was extremely friendly and knowledgeable. Overall, a great experience for an out-of-towner.

They have had my truck in their service department for 6 weeks, (warrenty work) they've tried to…read morefix it 4 times and then call me and say they thought they fixed it but didnt. They still are holding my truck, the GM Clayton Walker told me he wont do anything about it and the service manager Matt wont answer the phone. Or call back. The owner at dodge and town toyota Tony told me to get an attourney and do something about it.

Done business with them a few times. Fair prices, on schedule and very responsive to phone calls…read more I will definitely be doing more business with them.

They replaced the air-conditioning system in my 2010 Honda CRV quickly and very cost-effectively! I…read morewould recommend them to anyone they're busy so make an appointment. Call ahead. 509-884-2773

did not add on extras to nickel and dime honestly did the…read morework and did it right without making me wonder if it was all good They did not upsale to make more money off me which was appreciated Wanted to know codes and honestly what was wrong and reccomended future fixes without pressure and they could have been a bit more concise with that info as they did not let me know if there were concerns yet I felt I wanted to know and forgot to ask twice

Excellent customer service. Quality workmanship. I will be a repeat customer. Waiting area is very…read morecomfortable.