Do not stay here. This hotel has a ridiculous visitors policy - My parents booked a hotel room here…read moreto have a place to rest during my grandmothers funeral at Gayosso, the morning after, I arrived to the hotel hoping to help my parents carry their luggage from the room to their car and hotel staff wouldn't let me in unless I agreed to pay $15 USD, just to walk upstairs and help with their luggage. Beyond absurd.

Majority of the staff is bi lingual. Super friendly and willing to help accommodate to your needs…read more There are no elevators, but the rooms do have AC, and are spacious. Flat screen tv. Complimentary bottled water. Hard wood floors. They do have a full private bathroom & shower. (As most places down here don't). The continental breakfast is better than most around here. This is located by the pool. The hotel is not super close to the plaza, but it's not a far walk.. about 30 minutes. Extremely great value for this place. Would definitely recommend this hotel!

When we arrived at the airport, we discovered the rental office wasn't actually at the airport. We…read morewere directed to walk to their old location, which turned out to be closed. We ended up waiting 40 minutes in the rain outside the old office for someone to pick us up. Once we finally got to the correct location, it took three hours just to receive the rental car. They also placed a $1,600 USD hold on my credit card and forced me to purchase their insurance, something other rental companies have never required. The car itself was unsafe--the windshield wipers didn't even work, and it was raining heavily during my rental period. When it was time to return the car, the original office was closed, and they were in the middle of relocating. They had us wait at a gas station at 3 a.m. with our luggage, which felt extremely unsafe. To make things worse, after one employee inspected the car and confirmed everything was fine, another employee tried to claim the truck had a new scratch (which was already marked on the original inspection sheet) -- likely in an attempt to keep my $1,600 deposit. Be very cautious renting from them. Since they're not officially operating out of the airport anymore, it feels like they're cutting corners and looking for ways to take advantage of customers

We rented a car from Budget, and it was a mess, the office was in a warehouse and the price we…read morewere quoted was not the one they honored. We were told they would charge $1500 on the credit card in case of an incident but as soon as we returned the car charge would be reversed, it has been 2 weeks and they have not reversed the charge, now I have to dispute it with my credit card.