Great service from the DR. and the staff. The main reservation line isn't as accurate as the…read moreinformation provided by the young ladies at the front desk. I can't speak highly enough about his assistance and how they help to put your mind at ease.

I was pleased that I could get an appointment here without waiting a long time for availability…read more After my first appointment, I had a follow-up scheduled two weeks later. The day of my appointment they called and said the doctor had a surgery that afternoon and had to reschedule. Two weeks earlier it was open, and the day of... suddenly he has a surgery scheduled. Hmmm. I was un happy but not the end of the world. They saw me at the end of the week. I had a clipping taken for testing which the doctor told me they charge for but insurance should cover it since it was for testing. My insurance covered part of it. Not a big deal. I received treatment for my toenails, so I had a follow-up 3 months later to check my nails. The doctor said it looked good. Then he clipped my toenail as he was looking at it, which it was already very short because I had them clipped and thinned in a pedicure, so there was nothing to really get, but he was looking at them. He said they looked good and I was done with treatment. I got a bill from the office that included a fee for him clipping my nail, even though I wasn't told I would be charged. My insurance did not cover it because it was unnecessary. I vent back and forth trying to talk to someone and waiting weeks for a call back. When I finally did talk to someone I was upset about being charged when nothing was done, and that it wasn't explained to me that they would be charging me, they said "too bad". I asked to speak with the doctor since the person on the phone had no other remarks, and never heard from anyone again. I will not be referring them to anyone I care about. I have seen 3 other podiatrists and never, ever, been charged for a curious single clip of a toenail just for their viewing. I even received thinning and ultrasound and not been charged like that. That's not care, that's scamming.

Absolutely will never go here! I should have listened to the reviews. I had an appointment…read morescheduled a week and a half out. I get a call while I'm ON MY WAY to Nellermoe's stating that they would need to re-schedule me for another week out. 15 minutes before my appointment!! This is inexcusable, I took the day off to go to the appointment. I will definitely be going somewhere else. If you are having any sort of foot issue DO NOT GO HERE!!

Receptionist very nice, but not well informed. Doctor was…read morequick and did not take the time to explain procedures. Lab results never sent. We would NEVER recommend this office for foot care.

This place is tucked away in the Hilltop District. But this yelper was on a serious mission for my…read moresuper hero to save me of my pain! It was kind of scary but this place is the place to go for your foot problems. It looks a rough around here. But this place is great! The lady at the front desk has great sense of humor! You will definitely get a good laugh. And the foot doctor is very professional and has very gentle hands. I was all afraid over nothing. I wished that I could remember how well he treated my husband! Ding ! My brain remember and I was glad it did ! I highly recommend this business! My toe is not hurting!

Absolutely terrible. Literally the worst medical experience of my life. The doctor dismissed one…read moreof my concerns, the feel of an ingrown toenail where there isn't one, as if it wasn't a problem to be unable to wear shoes. But far worse, he gave me an agonizing shot with no warning, sympathy, or explanation that I would shortly be in the worst pain of my life. That was for the extreme advanced arthritis in my toe, which he diagnosed but then told me the only thing to do is more shots or to "clean the joint out" of bone spurs. I saw another podiatrist who will be fusing the joint and also addressing the ingrown toenail. I wish this doctor would go out of business rather than practice with such ignorance and unpleasantness.

Dr. James McAlexander and his assistants have my highest respects they helped me through a…read moredifficult procedure without them I would not be walking, highly recommended from me and very grateful to have had you as my surgeon.

This is the best podiatry care that I've ever had without a doubt! They're friendly, welcoming, and…read moremost of all excellent at what they do! Dr. Alexander put me on a path to healing. Thank you Dr. McA!

I saw Dr. Lo earlier in 2024 and ended up getting orthotics. He's really personable and…read moreknowledgeable and I would recommend him, hence the five stars. Oh, and yes - no plantar fasciitis anymore. That said, I wish I could give a separate rating for the admin staff - they almost never answer the phone and you have to leave a message. Leaving a message does not guarantee that you will get a call back the same day (even if calling mid-day w/in their working hours), or the following day, or the day after that. I was reminded of this as I'm trying to get an old insurance issue taken care of and just want them to reply to me. I cannot give a doctor a low rating if they are doing a great job - too many people write negative reviews for the wrong reasons - but again, super frustrating to not have an office staff that responds promptly, or even answers the phone at all.

Dr Lo recently performed toe surgery on me, which was successful and resulted in the elimination of…read morethe considerable pain I had previously experienced. He was very thorough in explaining the procedure, and advising on the best course for healing and recovery. His "bedside" manner is exemplary, and very much appreciated.

I had an excellent experience with Dr. Gilroy and her staff. They were thorough, attentive, and…read moreclear in explaining every step of the procedure. Everyone I interacted with was kind, professional, and consistently on time. Dr. Gilroy and her team are truly skilled at what they do. I highly recommend Cascade Foot and Ankle Clinic.

Great office! Everyone was super friendly and helpful. The doctor was the perfect type for me…read more Explained everything completely and still asked if I had any other questions. I would highly recommend this office to anyone needing foot care.

Horrible surgeon! Two complete failure surgeries! Be warned as to who you select as your foot…read moresurgeon! I was left with 4 major toe deformities and Dr. Feller would not correct them or provide reasons as to why they turned out so bad! Dr. Feller should stick to trimming nails and callus removal. Do your research before selecting Dr. Feller as your surgeon! I recently had a 3rd surgery to correct both feet and I must say, this surgeon did an amazing job with the mess and deformities Dr. Feller left!

Dr Feller helped me with ingrown toenails that were so painful. The surgery was simple. I felt no…read morepain and they healed nicely over a long period of time. It's been 1 1/2 years now and they look great and haven't grown ingrown again for which I am very thankful. He has always been very helpful and kind. I have plantar fasciitis and have gone in twice for injections which, while it hurt some, wasn't terrible. Thanks Dr Feller and staff. I would definitely recommend them

Dr. McBride is an amazing doctor and knows his stuff makes you feel very comfortable and takes his…read moretime to explain everything to you bringing my son and my mom in as soon as I can to take care of their feet Thank you Dr. McBride!!!

From the owner: Don't hesitate to call Robert E McBride DPM in Tacoma, WA. We are committed to your satisfaction…read more Call us today.

After struggling with ongoing foot pain for a long time, I finally found a provider who took the…read moretime to understand my concerns and develop a treatment plan that felt personalized rather than rushed. Every visit was professional, thorough, and focused on finding solutions that actually worked. What impressed me most was the willingness to adjust the approach when needed and continue working toward the best possible outcome. The entire team was friendly, supportive, and attentive throughout the process. Thanks to their expertise and dedication, I'm now feeling significantly better and able to enjoy daily activities again. I highly recommend this practice to anyone looking for knowledgeable care and a team that genuinely puts patients first.

Excellent service to doctors very nice Sarah's excellent I will definitely be back if I have more…read morepain but for now, everything is going great. The office was excellent. Also, just a good vibe all

I just got referred to physical therapy for hip pain and when they called to schedule me they said…read morethe earliest they could get me in was at the end of August. That is completely unacceptable. This was the same for the Tacoma and Gig Harbor offices as well. So I guess I'm just out of luck or have to deal with the pain until August...

Terrible Clinic I had a doctors appointment and the wait was over 6months when I go in they tell me…read moremy doctors is sick never sent out an email or notified my my chat then proceeded to say her last day is at the end of the month on top of that the front office lady did not offer to reschedule me. the experience here is awful and they are careless.