Jeff was my saving grace this week! I was stuck at a hotel with no way to get back to my car (no…read moreUbers or Lyfts in sight). He was the only taxi service in the area to answer his phone and promptly arrived in 30 minutes - also a super kind person who knows the area well. Would recommend to anyone who needs safe and reliable transportation in the area! Thank you Jeff!

Really good taxi service when I needed a ride across town I got one when there wasn't a uber or…read morelift in town

My husband and I hired Broadway Express to move our household goods from Austin to Detroit at the…read moreend of July. This is the second time we have used Broadway Express for our move, the first being back in 2005 from L.A. to Austin. Once again, the company and drivers have proven their worth. Our driver, Terry Short, did an outstanding job. He was very friendly, efficient and motivated with both the loading and unloading process; he was in constant communication with us as to his expected arrivals time; and was always professional and courteous. Overall price is by space that is rented on the truck, not by weight, so there are no hidden costs when it arrives at your destination. We had everything boxed, wrapped and ready to go when Terry arrived. We paid him extra to supervise our hired labor and guide the load-in and load-out. Well worth it! Highly recommend this company!

Hello everyone, Here…read moreis my review of Broadway Express. Our move: Chicago, IL to Tucson, AZ 11' - $2,345 Scheduled load date: June 28 Estimated arrival date: July 1-9 The facts: - Two days prior to our move, we were told the date was being pushed back to June 29. At the same time, our driver told us he would only be taking the load to Broadway's Effingham, IL warehouse until another truck could be procured to take it to Tucson. - Our load sat in Broadway's warehouse from June 29 - July 11. Broadway's excuse was that no drivers were available to take our load to Tucson. - At some point, our load was transferred to another truck at Broadway's warehouse. The same care used to pack the truck in Chicago was not used by Broadway to re-pack our load. Multiple items were damaged, and I provided photo evidence to Broadway. - The truck arrived on July 16, a full week late. This was particularly hard on us because my wife was seven months pregnant, and we were living in an empty house with no furniture. - We were initially refunded $234.50. Upon pressing Broadway about the damaged furniture, they eventually refunded another $150. My thoughts: In general, I did not find Broadway to be very communicative. They could have made me a lot happier by simply calling me more to give status updates. Instead, it was me picking up the phone and sending emails the majority of the time. Our drivers were Ron Fulmer and Don Rodgers. Both were fine to deal with. We had paid movers on both ends, but I still paid Ron to help supervise the loading process and ensure careful packing in Chicago. Of course, none of that mattered once Broadway moved our load at their warehouse and damaged several items. Our sales rep was Todd Daily. He was not able to help much beyond the sales process, referring me to Linda Blake-Miller, the head of dispatch. Linda has a very pleasant demeanor and was very apologetic. When I pressed her for an additional refund for the damaged furniture, she had to clear it with the owner. Throughout pestering Broadway about the refund, which took place from July 23 to August 21, I was told only the owner can authorize customer refunds. He owns five businesses, and is only in the office for short periods of time. Additionally, he was in the process of relocating his classic car business, so this made him even more scarce when it came to talking to Linda about our refund. The final word: Although Broadway refunded me an additional $150, that's really not very much money, considering how hard I had to press them for it. The one week arrival delay (making it 17 days without any furniture) was hard to swallow. They didn't tell us about transferring our load in their warehouse until two days prior to the move. They damaged our furniture. I had to initiate most of the communication. Bottom line: pick a different moving company. - Jason Davis

Wayne wants to become a UPS store. I had a package today that I needed to return. I needed a…read moreshipping label and when he helped me with that he realised I also needed a second label and box for one of the items. He supplied the box and packing to keep the item safe. Above and beyond.

Bought an HP laptop from Effingham Computer Sales & Service a couple of weeks ago and Wayne was…read moregreat to work with. Very knowledgeable and helpful. And very responsive. I called him with a question a week or so later and he got back to me quickly with an answer. I would definitely go there again to buy a computer or for repair.

The inside staff have always been polite and helpful but I am so done with my mail lady. Leaves…read morerude notes in my mailbox and marks things as delivered in mailbox then hides them in front of my garage by a big flower pot. I also used to work at Walgreens and this lady was always very rude and tried to demand that we abandon the cash register to bring the mail outside to her truck. Screw USPS play with someone else

Twice we made reservations to go to the airport and they never showed up!!!!!!!!!!! It almost made…read moreus miss our flights until a friend gave us the needed ride!!!!L!!L!!

Super friendly and professional!! Employee-Treshawn goes above and beyond to help you and make you…read morefeel at ease.