On January 8th of this year, I scheduled an appointment to renew my drivers license at the Clarcona…read moreoffice. Everything went as scheduled and I was out of there in 15 minutes. The entire staff was very helpful but my primary contact, Sherrie, was absolutely fantastic. She was very professional as well as personal and most importantly most patient. I've always believed that my property taxes were the best bargain that money can buy and my recent experience at the Orange County Tax Collector office only strengthen my belief. Larry Van Sickle

On 08/27/24 I went to get my license changed over to the new format license. When my name was…read morecalled I went to station number 3 and was greeted by Kim M. What a pleasant surprise I had when she greeted us with a big smile and a very welcoming greeting. I knew right away that we were going to have a great experience. She didn't disappoint. She was so helpful, pleasant and made the process so easy. I could tell she had a customer service background and I was right. How did I know because i also had a customer service background working over 30 years for for a large communications company and for Orange County (Retired from both) as a rep and as a supervisor. Kim is an exemplary example of how to deliver great customer service. She's a keeper and I just want to thank her for making my day a little brighter. Thanks Kim and keep up the great work.

It's very convenient to have this office of the Consulate of the Dominican Republic in Orlando…read more They offer legal services, Dominican passport renewals, document translations, assistance with birth, marriage and death certificates and visas. This office is located on E. Colonial Dr., there is no parking in front, but there is plenty of parking in the back. They operate Mon-Fri, 8a-4p. Be mindful, they observe Dominican holidays. When they answer the phone, they are good with providing information and guidance. On arrival, there were not many people waiting, one of the people did get up to question how much longer the wait would be. I was given a form to complete. All the forms are in Spanish, and if like me you have difficulty with Spanish legal terms, they help. For services rendered, they do NOT accept cards, CASH ONLY. It is supremely inconvenient, the reason for the 3 stars. They do have an ATM inside BUT the service fee is $6.50, plus what, if any your bank charges for not using their ATMs. The entire process was quick, it took longer because went out to find my bank ATM.

El Consulado de la República Dominicana en Orlando cuenta con un personal muy amable y atento;…read moresiempre tratan bien a las personas. Sin embargo, el servicio es extremadamente lento, incluso cuando el lugar está prácticamente vacío. Mi poder notarial tomó 5 días laborables y, aun así, el día en que me indicaron que fuera a recogerlo fue cuando finalmente sacaron el documento para firmarlo, lo que me retrasó aún más. También me pidieron regresar a una hora específica para firmar, llegué puntualmente y aun así tuve que esperar. Además, casi nunca contestan el teléfono, lo que hace muy difícil obtener información o aclarar dudas. Sería ideal que mejoraran la eficiencia, la puntualidad y la atención al público para brindar una mejor experiencia a los ciudadanos.

If you could imagine a turtle, crawling through sticky molasses and slowly drying concrete, all…read morewhile pulling 4,000 tons of bricks, you'd have a VAGUE idea of the speed at which Orange County operates. Most of the individual people I've dealt with seem level-headed, fair, reasonable, and timely. However, when you put them all together it's a painful concoction. You would think this county would want businesses to open, jobs to be created, additional taxes paid in to the county's coffers. You would be wrong. Seriously, I'd rather have my teeth pulled while being beat on with sticks embedded with nails, at least I could find something positive in the experience.

I've been here a few times to attend County Board meetings. Its a nice facility - easy to get in…read moreand out.

We were able to parked and get in and out within a reasonable amount of time. The receptionist was…read morewelcoming and helpful at check-in. Diana assisted us with account transactions. She was knowledgeable about the different options, such as Uni, that are available.

I stopped by to add a new transponder to my account. My wait time was only a minute, and the staff…read morewere very friendly. I was in and out quickly. 10/10 positive experience!

My experience with Orange County Jail has been extremely negative. Many of the officers who control…read moreinmate movement and meal times appear to abuse their authority and treat inmates harshly. They often yell at and disrespect inmates instead of handling situations with professionalism. The meal schedule is also very irregular and inhumane. For example, breakfast is served around 6 a.m., but lunch may not be served until 5 p.m., and dinner as late as 8 p.m. This goes against the standard meal schedule that inmates should receive. In addition, I've encountered serious unprofessional behavior from staff, including being hung up on when calling administrative offices and receiving rude or dismissive treatment when trying to ask about inmate services. The people who work here are truly miserable and it'd be nice if there were some people who actually have empathy and patience to work here. There also seems to be a lack of fairness and transparency in how certain processes are handled -- for example, requests related to marriage or paperwork are denied for questionable reasons, such as claims about missing immigration stamps that have nothing to do with the marriage process. On top of that, they are very disorganized and you will get different information depending on who you ask. All the staff is NOT on the same page. Corporal Tinsley is an inconsiderate power hungry individual who is racist and not willing to accommodate or help out certain individuals with unique circumstances. Overall, the system feels broken, unaccountable, and deeply unprofessional. Orange County Jail needs oversight, accountability, and proper staff training to ensure inmates and their loved ones are treated with basic dignity and respect.

as a diabetic I don't recommend this place,they give you a bag with bread and sugar stuff,,and they…read moredon't have any diabetic options,,the one inmate wiped his nose on my shirt eww,,but other inmates were sweet,some Cos was cool some not so much,so just try not to go there,stay safe

I've come here a few times when there was a hearing in front of the Board of County Commissioners…read moreabout a local matter that interested me, but mostly to be able to have my say for the allotted two minutes and try to explain what I thought of the situation and why. This is a very lucky situation in my opinion where we have great commissioners and a good mayor, our last board and mayor were great too. The chairs are very comfortable and I felt that I was treated with respect by everyone who helped me in one way or another. I also feel that the commissioners really listen to the people who talk so don't feel embarrassed or worried if you have an accent or if you feel that you may sound nervous. They want to hear from everybody, not just the people who are paid to speak, and they want to hear the truth, especially from the people who live in the vicinity of where the discussion is about.

No one likes going to court no one likes going for jury duty no one wants to be here but you know…read morewhat you make the best of it and you do your time as once they call you it's always been my understanding that you won't get called again for a long time as that's always been my case so I take it what it is and just enjoy the day off of work. First I must say their security needs to get it together they are slow I mean really really slow it took me almost 30 minutes to get through security and when I got close to the front the line was even bigger than when I got in it so definitely prepare for the cattle hurdling through the que! Overall it is what it is if you've been here before you know what I mean so just do yourself a favor and find things to do in the large quiet room!

It was a great experience..I was selected to be part of some system so ...buildings are new. Well…read morefurnished , well equipped..except there's no cafeteria in the building or carts outside

This place is a mess!! Unprofessional staff, very impolite, non-interested , horrible customer…read moreservice. This is a state run organization, the state of Florida should be ashamed of themselves. After leaving there with ZERO guidance, we go online to register for child support, we get three screens of entry, almost finished, we receive an error message, "Unable to proceed, try back later "!! What a disgrace..

Today was my first time every going to this place to get a DNA test done, I was running late for my…read moreappointment so I called the office to let them know what was happening. I called twice and my childrens grandma called 4 times (all at different times), but all it says when you call is that there are high call volumes and doesn't even give an estimated time on when someone will be with you. The trying to connect with someone online is impossible because it is forever busy. Well when I got into the office, I started to explain why I was running late to the receptionist and the lady standing behind her said 'turn her right back around because she is late'....I flat out said I'm not leaving until I'm seen because of the simple fact they never answer the phones, it was fully staffed in there and the lady that said to 'turn her right about around' was just walking around running her mouth NOT even working! very unprofessional and rude people that are suppose to be working for the government!! they seriously need to hire PROFESSIONAL people and people that will actually ANSWER THE PHONES!!!!