Great place to take recycling and great customer service! Highly recommend. The staff was…read moreextremely friendly.

Had a giant pile of crap left over from a renter. This was the best price option for us to get rid…read moreof it. The staff were good folks and helpful. Thanks!

If I could give them no stars I would! I called this business and the automated recording said…read morehours are Mon-Sat 8:30-5:30PM and closed Sunday. I arrive at the location and both gates are open and sign posted in front reads the same hours. So wouldn't a normal person believe the business was open ???? I wasn't the only one that thought this way yet I get there and I'm very rudely told they close at 4:30 and argued with me saying he had no control over what their business sign says or what their phone recording says because according to him both sign in front and phone recording are things the business doesn't control. I'm sorry but I don't think so, you hand painted homemade sign isn't controlled by your business....I call bullshit. I wish I could post a picture to show proof of what I'm saying. A homeless man had seen the same signs on separate visits to the business so he walked over 2 hours to get there in time only to be rudely turned away as well. Oh and it's very bad business to imply that a customer is an idiot because the 2 forms of contact said close at 5:30 but yet the one place not checked said 4:30. My point is 2 out of 3 say one thing and the other a different thing so what are you supposed to take is gospel? I figured the phone recording must be correct but then again I guess I'm just too stupid to think the information a business gives out could possibly be correct.......

Great...they helped unload and accepted what we had. I've used them before, always with good luckread more

I would give Republic Services 0 out of 5 stars if I could. Do not use this place. It is such a…read morepain. When they do pick up trash, things work well. However, there have been too many issues with them not picking up the trash, a service that I pay good money for, for them to be worth the $$$. Also, they are absolutely impossible to get a hold of. I have spent hours trying to reach a customer service person for very simple request. A big issue with Republic Services is that their website doesn't list specific phone numbers for specific customer service concerns, so everybody gets roadblocked trying to ring the same number and then get transferred. Their messaging "chat line" is just AI, but you can reach a real person through it. However, the real person just copies and pastes preformatted replies and rarely provides helpful information. When I am actually able to reach a representative, they are very nice and helpful, but it is such a pain to reach them in the first place.

Worst trash pick up service for any city I have ever seen. Consistent 3:30-5 AM pick up times right…read moreoutside my apartment complex in northwest portland. Most ridiculous unserious company I have seen. Apartment complex has called and asked for pick up times to change to respectable hours and they do not care.

Oof this bottle drop is the prime location that 'everyone' goes to. Expect very long wait times if…read moreyou don't have the green bags to drop off- That is one of the nicest option they have and very convenient, but you don't get your money right away (usually in a day or two). The drop off door is on the side near the entrance. You need your card to open the door (wait three seconds to pull). After I go drop off my cans, I go in and get a box of bags and print some tags. *Usually* there is paper for tags, but if it's busy and they're out, your best bet is to come back later. Your maxed allowed bags to drop off every three months is 15. A nice pro is there usually is security around. I am giving this location low stars because of just how... busy and not so clean it can get. The area is also sketch as it's in a high crime area with business slowly moving away. Line is long outside the door, but only a certain amount can be in. Line also forms pretty early in the AM. Parking is tight. I wish I could give The workers the 5 stars as they are always nice and helpful and I'm thankful they show up. There is also the bottle drop app that is convenient that has your card on it and balance and remaining bags.

To start it off the security guard treated my mother and me very poorly. She assumed my mom was…read moreyelling and rudely said, "Stop screaming in my ear." when my mother was just confused on why the other people on a different line were going first.My mom is one of the nicest and hardest-working people I know. The guard then screamed at my little sister, who is a minor, and I confronted her about her behavior. She responded arrogantly, claiming her job gave her power. She made racist remarks about Mexicans and people of color and even threatened my sister with a year-long ban from entry. The worker next to her witnessed the situation but didn't help. This encounter left my sister upset, and my mom, who is unwell, is worried about her. We deserve respectful treatment regardless of our culture or skin color.

This is a wonderful free service that I tell everyone about! I never want to throw out stuff that…read morecan be reused but not donated. Now, I use this service all of the time. They are very responsive and always pick up my stuff. I have had no issues, and it can be used if you are having mobility issues, sick, or busy!

Picked up within the promised time frame. Accepted items other businesses don't. Easy to prepare…read morefor pickup and didn't have to home or load up the car.

I found Total Reclaim, Inc. when I called Portland's Metro Recycling at (503) 234-3000, and asked…read morewhere I could drop-off a bunch of block Styrofoam packing material that my curbside pick-up wouldn't take. I wanted to find someplace that wasn't going to just landfill the stuff. The number Yelp was originally showing was just a number which forwarded to Total Reclaim's Seattle facility but, Portland's Metro Recycling hot-line had the latest info. on Total Reclaim's Portland location. I dropped my Styrofoam at Total Reclaim's drop-off site at 5805 NE Columbia Blvd, two blocks west of NE 60th, and on the north side of Columbia Blvd. Their local phone number is 503-281-1899. Total Reclaim, Inc. accepts all sorts of stuff (computers, home and office electronics, TVs, stereo gear, even some appliances, you name it!) and it all gets 'reclaimed' so none of it ends up in any landfills. So, you can do-the-right-thing, and get rid of that garage full of electronics, appliances, plastics, styrofoam, and fluorescents, all with a short trip to NE Columbia Blvd.!

Styrofoam blocks are only entertaining for so long before "Let's make another tower!" turns into…read more"When are you dumping this?" Enter Total Reclaim: The easy eco-friendly alternative to ditching your unconventional recyclables at the dump. I stuffed my trunk and back seat full of Styrofoam blocks, and made a quick trip over to Total Reclaim. For a mere $5 I was finally rid of a ridiculous amount Styrofoam. $5 is a clear bargain compared to the $10 minimum charge at the dump. And, in my book, recycling trumps wastefulness any day.

Appalling customer service. We have recently moved to a new address and have had to change to Arrow…read moreSanitaryfor our garbage collection. This last Monday we had our garbage out as per usual on the curb. That afternoon we realized our garbage bin had not been picked up. We called the customer service who told us they could come by in the next days but that they would have to charge us a fee. We refused this because we shouldn't have to pay an extra fee for something that they failed to do. We sent a detailed email about the matter to the customer service email address but again got a voicemail telling us we would have to pay extra for a new pickup and denying that they had failed to pick up our garbage in the first place. At this stage we sent an email with photographic proof that our garbage had not been picked up and we have not heard from them since. The lack of any desire to solve an issue that they are responsible for creating, the implication that we are somehow wrong about the issue at hand (I think I know a full container of garbage when I see one) and the rigidity in trying to make us pay more for a service we have already paid for is unacceptable.

Some of the worst customer service I've ever received. Simple requests take months to be fulfilled…read moresince website does not function appropriately and staff is unable to complete things when requested bad attitude when you call in. I wish I had another option for garbage so I never had to do business with this company.

They're rip off artists! Don't know how to read their gun that tells you what metals you have…read more...etc they suck!

The guy in the booth charged me $10 for a mini refrigerator without the motor, seems like he…read morethought he was adhering to procedure and was very nice about it. The guy in the yard indicted I shouldn't have been charged and called-in for a refund. Everyone was very pleasant. A local junk hauler wanted $20.

This company is the worst! If I could give them negative stars, I would. They cancelled my…read moreservice because I didn't CALL THEM after making the payment online. And then they held my bins hostage for 6 more dollars. They are a monopoly and they know it. The only business worst than these guys is Comcast. There is nothing good about them.

they dont pick up trash that falls out of bins while there dumping , glass is being dropped on our…read morestreet and not little pieces for the price we pay youd would expect better service

These guys are super. Fast, clean, efficient, and really nice people. I love supporting local…read morefamilies. Very honest and upfront too!

Called this afternoon, got back to me right away and was over at 3:00. We had an old fireplace…read moreinsert to get rid of. Worked with him to haul up from the basement. Very friendly and price was reasonable.