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FBR Cosmetics and Makeup services

4.0 (1 review)
Closed • 9:00 am - 5:00 pm

By appointment only

Services - FBR Cosmetics and Makeup services

Makeovers

Makeup application

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1 year ago

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Afro Braids & Beauty Bar

Afro Braids & Beauty Bar

1.0(2 reviews)
1.9 km

I originally left this salon a 5 star review because I had been coming here for almost a year and…read moregenuinely loved the service I received. Unfortunately, I'm updating my review because of how I was treated during my most recent experience. I booked an appointment through GlossGenius, which is the salon's own online booking system. After booking, I sent a text to confirm. The only response I received, twice, was that she was the only person there and was currently braiding someone else's hair. She never offered another available appointment time or attempted to accommodate me. Instead, I was made to feel like I had done something wrong for using the booking system that THEY provide. As a customer, that's not my responsibility. If your booking system allows appointments that aren't actually available, that issue should be addressed internally, not taken out on your clients. To make matters worse, I was left with a $20 authorization hold on my card while also having to find another braider. I work hard for my money, and I'll never beg someone to let me spend it. During our conversation, I was also spoken to unprofessionally and profanity was used, which was completely unnecessary. I even drove to the salon around 3:00 p.m. on a Thursday, and the shop was completely closed. The doors were locked, the lights were off, and no one was there. This isn't about one scheduling conflict because those happen. It's about communication, professionalism, and customer service. A simple apology and an alternative appointment time would have gone a long way. Instead, I was blamed for booking an appointment through the salon's own scheduling system. It's disappointing because I genuinely supported this business for almost a year and happily recommended it to others. Sadly, after this experience, I'll be taking my business elsewhere. I hope this review encourages improvements in communication so future customers don't have the same experience.

I had my hair done at Afro BRAIDS & Beauty Bar by the Ms. Fatoumata Keita Canner daughter, sister…read more Apprentice. Whom even the light skin girl name on Saturday, and by Monday it already looked old, messy, and completely unprofessional. The stylist allowed someone who was clearly not properly trained to work on my hair, and the results show it. I specifically asked for knotless braids, but half of my head is box braids. On top of that, she ran out of the hair color I paid for, leaving me with three different colors in my head. It looks uneven and sloppy. I paid $220 for this service, and when I reached out for help, Ms. Canner ignored my calls and texts. She initially admitted fault and talked about fixing it, but then refused to reschedule or issue a refund. This was extremely unprofessional and disrespectful. No client should leave a salon with damaged, mismatched, and incomplete work--then be ignored when asking for a solution. I cannot recommend this business to anyone.

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FBR Cosmetics and Makeup services - makeupartists - Updated October 2026

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