I used him over 15 years ago and was pleased. Called him back to give me an estimate on 2 new units…read morebecause I was told by another company they needed to be replaced for $16k. The owner blew blocked drain lines out quickly, added small amount of freon and said your units are fine and do not need replacing. Honesty!! Ace is there to service you not there to rip you off. I have my AC guy back and he will get all of my construction business.

This is my second time using Ace for air conditioning service and repair and I am a very satisfied…read morecustomer. They answered my call right away and scheduled service on my mini-split air conditioner very promptly. After repairing a leak and recharging my unit, they put in the time necessary to thoroughly check that my system was operating correctly. Many thanks to Ace! Looking forward to more comfortable winter and summer from here on out.

We needed a complete replacement of a 15 year old system due to faulty repairs done by another…read morelocal A/C company. We called around and got the quickest service at a reasonable price from Pat Evans. He and his team worked miracles and finished the job in record time. Our new system is soooo quiet and energy efficient! We couldn't be happier! Awesome job Pat Evans Air!

Great service and great price for repairs. I would recommend Evans to anyone that is in need of…read morerepair or service.

After receiving two shockingly high quotes on an HVAC system replacement, I called Steve Baser…read moreafter reading the reviews on Yelp. As of this review, my system is 14 years old but runs ok and I have window units as backups. Given that, Steve recommended maintaining the current system and replacing it only when necessary, and preferably during the slower fall season. Steve's honest assessment saved me thousands, and he has earned my future business. He also told me something the other guys didn't: The closet that contains my air handler and water heater is not large enough for the new system recommended to me, so the HVAC and water heater bundle quote I received was likely to increase significantly under sales pressure, and would require a tankless water heater. If you enjoy spending thousands more than necessary, there are plenty of companies in ETX that will help you do exactly that. However, if you value honesty, integrity, fairness, and a lifetime of experience, do your family a favor and call Steve Baser Air Conditioning. Steve indeed has the heart of a teacher, and we're lucky to have him in East Texas.

Steve is as good as they come! He's a lifesaver and so kind and reasonable. He goes above and…read morebeyond for his customers. You will NEVER go wrong with Steve Baser Air Conditioning!

Tech came out, on time, diagnosed the problem, was back after an hour or so and had it fixed…read morequickly. Would recommend to everyone.

Absolutely amazing team and service! I won't use anyone else!!!…read moreThey are always on time and do what needs to be done with recommendations of what else may be needed and never trying to oversell! Honest and trustworthy!!!

Had a leaking water pipe in front yard. Technician showed up on time, confirmed the issue as…read moredescribed, and completed all work within 1.25 hours for $918.56. I had asked about a veteran discount to try and get the higher than expected price down a bit. He said he had already given me a discount, so he couldn't do that as well. Wasn't sure what the discount was, but if they do have a veterans discount it's probably better than the ~6% savings from the one he gave me. Work quality (as far as I can tell) was good, but price is extremely high considering the time and parts required. Won't be my first choice next time we have an issue.

Purchased a new a/c. System for my home. Have had mold growing on my a/c vents ever since. They…read moreadmitted they sold me a system that is too large for my home. It doesn't run long enough to remove the humidity. All they will do is tweek my thermostat, which didn't help. I have 2 dehumidifiers running full time now. Very disappointed.

not only did chris come out in record time but his skills were amazing and his customer service…read moresuperb . very very reasonable prices . we are so pleased with what we thought was going to be a major costly repair . professional / service a+++......

Very reputable company with great customer service. They don't charge a per hour fee, only a…read moreservice fee, & parts. They can typically do same day service if you call them early. We've used them a few times & they've always fixed our problems at a very reasonable price. Give them a try.

My family and I live in a home that was brand new when we moved in four years ago. The AC unit was…read moreinstalled by Four Seasons. It quit working recently, and we discovered that the problem was a coil in the upper unit and it needed to be replaced. Four Seasons quoted me $1,000 for labor and the cost of the refrigerant. I understand that normal wear and tear can occur, but I think it's unreasonable that the company that installed the equipment seriously ask a customer to pay $1,000 on something that is four year old. The part was covered under warranty, which means that all of the costs of the repair were coming from Four Seasons, so they had maximum flexibility to work with me on the price. They declined to do so. In addition, while I'm no expert I was told by another person in the industry that these particular AC units have been known to have these issues for at least 5 years. Four Seasons still chose to install this particular model knowing that they were notorious for having coil problems. I would not recommend. Expensive and obviously not willing to bear any responsibility whatsoever.

Whatever you do, do not use this company. This is by far the worst HVAC company in East Texas. They…read morehave no clue what they are doing. We have a brand new build, and we having to get another AC company to completely redo the entire duct work and routing of our home. Four Seasons used no MJ report(lied about using one as well), failed every Duct Leak Test, and Failed every CFM flow test and balance analysis that we have done, and it has been an absolute nightmare. I do not wish this experience on anyone else, and normally wouldn't take the time to make a post like this. Our dehumidifier was completely hooked up backwards, and the duct work for upstairs and downstairs was backwards as well. The job in our attic was so bad words can't describe it. Countless HVAC professionals have been in and out of our home in the last few months and have been in shock in what a poor job was done in a brand new build. We have lost count on how many others in mentioning this company's name have had major issues and the same experiences. They are cheap for reason and will cost you money in the long run.

Fresh Start A/C has very prompt and reliable service. The technician was very professional and…read moreknowledgeable. I appreciate their great service.

From the owner: Are you looking for a reputable and reliable HVAC & Plumbing contractor? Your search is over with…read moreFresh Start A/C & Plumbing. Our local HVAC & Plumbing company proudly serves residential and commercial property owners throughout Lindale, Tyler, and Longview. From new construction installations to same-day repairs, you can count on us to meet all of your HVAC & Plumbing needs.