Sonia was amazing. I had a lot of things going on yesterday with my mother's estate and opening up…read morea personal checking account. Sonia walked us through and was very patient was very professional was very friendly and I appreciate everything that she did for us.

It's rarely ever a good experience. They have used my accounts without my authorization. Done…read morethings with my money that I didn't agree with and to kick that one, it took me three months to pay them one dollar on my mortgage to pay it off. They just didn't seem to understand what that dollar was for. After three months of nearly every day phone calls, I paid a months mortgage payment just to have them send all the money back and close out the loan.

I never have a good experience at this branch, I come in for help on my personal accounts and it's…read morelike the bankers always need to call somewhere because they don't know anything. There's a reason why it's rated 3 stars. I had someone called Jaqueline "help" me and like I said had to call someone ELSE to tell them what to do? What's the point of having them if they have to call. do they not have resources to help us the customers? Bankers need to be trained better or just learn how to use there resources, I wanted to be in and out quick and instead had to wait till she called someone else to tell her how to do her job. Unreal!!

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This is probably the worst insurance place I have dealt with. It took me three days to get a simple…read morequote for my home. When I asked why, I was told that the manager has to review everything that is sent out. Assuming the person I was dealing with was brand new to insurance, I asked her and she said that she'd been in it for several years. I made a couple of changes to the quote and again it took a few days since that had to go by the manager again! I took the policy because I needed to get the policy quickly. Then I received a cancellation notice for non-pay! I called the company directly and they said they hadn't received the payment. I called my mortgage company and they said that they had sent the payment to the agency but since it was made payable to the company and NOT the agency, it was returned and they had to send a new payment. I called the agency and they said that the payment was received but since it wasn't supposed to cancel until the 15th, they had time. Why are they sitting on my money?!? Get my policy paid! I have never had an agency require payments be made to them! My policy is up for renewal with Federated in a couple of months and I will not be going back to them!

john, christinia atwell, connie mormak, april walters... all complete rockstars. These people will…read morechange your life!!!! More than service with a smile- real service. You will be taken care of 100% promise

This man saved me 80% of what I was paying with progressive for the SAME EXACT COVERAGE! I didn't…read moreeven know I was getting charged so much since everyone always told me "well that's a part of living in FL". Allen called me right back within minutes and had me up and running in less than 10 minutes flat. Thank you for replenishing our faith in customer service Allen, we hope to keep you for our future needs:)

Everyone at Allen Miller's office in Navarre has been extremely helpful…read more Kay has been my representative for 2 plus yrs now. Kay is so patient, answers all my questions and most certainly goes beyond. She returns calls and if she is waiting on information she is sure to let me know.

Scott does an amazing job. Very professional, friendly and knowledgeable. We have our homeowners…read morewith him and now our moving our cars to him. I highly recommend Scott!!

Spoke with this company and they do not know what they are doing. Sounded like they were always…read moreconfused and forcing me to start a policy with WORSE COVERAGE saying its a better price. I will never do business with the SLIMEBALLS anymore

My favorite bank and has been for many years. Always friendly and first class service.read more

Brian has helped me since 2001 with my insurance needs. He is a great and trustworthy person who…read morewill ALWAYS point you in the right direction. He knows all the ins and outs of the insurance game and got me a great deal and I have been working with him ever since. I cannot give a higher recommendation. He will get you exactly what you need - no more, no less -- and is always available. Thanks Brian you are a class act! John A. Wright

Bryan has been my agent for the last 16 years or more and in that time has always been on top of…read moreeverything no matter what or when!! If your looking for an agent that will always be there for you look no further. Looking forward to the next 16.