Shaina was amazing to work with and I love my flooring but...
I usually don't leave a lot of reviews and if I do they are for exceptional work but not in this case.
I have bifold doors on my pantry, one doesn't open and the other doesn't close appropriately.
They turned off my propane to move the stove and they did relight that appliance. They however did not light the hot water heater or the furnace. We were able to get the hot water heater relit but had to call someone for the furnace.
I messaged them and told them about both issues. I was told it would be taken care of and have heard nothing back for over a week.
Disappointed and just wondering where everyone's pride in their work is. They had to know those doors didn't work when they put them back on but yet still left them like that.
Unfortunately would not recommend, if they had come out and fixed it, called with a date they would fix it, all would be good and this post would be a lot different. read more