I am buying a home in Payson and needed a preliminary quote to know what my homeowners policy will cost. I contacted two companies. Both were nice guys. But Duane at Farm Bureau got back to me with the quote exactly WHEN he promised I'm not great on the phone so I had asked him for a cell I could text. Good thing. When he called as promised I was in a meeting so I texted him back. As soon as he was available he replied. Once he had all the info he needed to get a quote on an old mobile home, he got me a quote FAST...like in a few minutes! In the meantime I had never heard back from the other nice guy! So I texted him. He never replied. So I called him and listened to his message say he had to go out for a meeting and would return the next day. Next day...not in...another message. After all Duane's helpfulness I discovered my agent in Nevada is able to write the policy and it's just so much easier for me to keep everything with one agent. But I can say that, should I ever need Insurance in Payson my first call (actually TEXT) will be to Duane, because he was just as nice after I explained I'm going with my home agent, as he was when I first spoke with him. His actual reply in the text was " No problem. That is my job. Anytime". So I'd say if you're in the market for pretty much any insurance...Home, Rental, Auto, Life Insurance, Financial Investments or Workers Comp policies... you should probably talkI am buying a home in Payson and needed a preliminary quote to know what my homeowners policy will cost. I contacted two companies. Both were nice guys. But Duane at Farm Bureau got back to me with the quote exactly as he promised I'm not great on the phone so I had asked him for a cell I could text. Good thing. When he called as promised I was in a meeting so I texted him back. As soon as he was available he replied. Once he had all the info he needed to get a quote on an old mobile home, he got me a quote FAST...like in a few minutes! In the meantime I had never heard back from the other nice guy! So I texted him. He never replied. So I called him and listened to his message say he had to go out for a meeting and would return the next day. Next day...not in...another message. After all Duane's helpfulness I discovered my agent in Nevada is able to write the policy and it's just so much easier for me to keep everything with one agent. But I can say that, should I ever need Insurance in Payson my first call (actually TEXT) will be to Duane, because he was just as nice after I explained I'm going with my home agent, as he was when I first spoke with him. His actual reply in the text was " No problem. That is my job. Anytime". So I'd say if you're in the market for pretty much any insurance...Home, Rental, Auto, Life Insurance, Financial Investments or Workers Comp policies... you should probably at least talk to Duane before making a decision. Although I've never met him I feel like he's one of the good guys. I checked out his picture on the website. He says he's the one in the cowboy hat read more