1. Fargo Aquariums

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West Fargo, ND

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Fargo Aquariums

5.0 (1 review)
Open • 8:00 am - 5:00 pm

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7 years ago

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Red River Animal Emergency Hospital & Referral Center - Tank is doing MUCH better thanks to the swift action of RRAEH :)

Red River Animal Emergency Hospital & Referral Center

(91 reviews)

I understand how expensive and emotional it is to take a sick fur family member to an emergency…read morevet. We had to do this with our cat, Luna. I also understand triage in any emergency-vet emergency hospital or human ER. It's so hard to wait. That said, here were the things we were grateful for and knew they did a good job; reminded us it is triage. Listened intently and asked questions. Answered questions we had. Gave us an estimate and explanation of tests, scans, bloodwork, etc., and would let us know when we were nearing the top of that estimate so there were no surprises and always our choice on what to do next. Two different veterinarians worked on Luna's case. I would receive calls from them regarding their latest findings. I want to thank them. But I also especially want to thank the techs who also helped keep her as comfortable as hissy and miserable feeling cat could possibly be made. At the end of this mysterious battle of not knowing what on earth made her so sick, and ruling out every possible thing we could, we all did our best and worked together. And she made it through- which of course was our concern. Yep, we brought her there two times within the week. Yes, she had to wait one of those times to be seen by a veterinarian because other more emergent cases came in. It was hard knowing that because she's ours. But they kept monitoring her even during that time. The only small gripe I had was one older woman at the front who seemed impatient and kind of cold. But I ignored that as I figured she could have had a rough day. However, I hope she realizes the impact that can have on others, bad day or not- because our bad day is taking our pets in and being scared out of our minds we will lose them. Take a breath on a break and realize the positive impact she could make. Thanks for saving Luna. Thanks for the compassion-even though you see so many people's fur family members-you still understood each one is important to each family. It meant a lot. Keep doing that.

My puppy was seizing and jerking, collapsing, dribbling urine, and frothing at the mouth. I called…read morethe Emergency vet and they said to bring him in and we would be able to get in and get looked at right away with his symptoms. After driving an hour and a half, they took him back and told us it could be a little bit. I waited in the waiting room from 9pm-2am and had no updates. I decided to leave for awhile to try get rest. Woke up multiple times with no calls or word about what was going on with him. Finally around 1pm I called and asked how much longer as it had been over 12 hours and they said still could be a couple hours. I asked how he was doing and they said all morning seemed fine other than some vomiting so I said would we be able to pick him up if we chose to do so at some point if it got too late and they said yes. I NEVER stated that that was my plan. I decided to wait it out for awhile. Then They called an hour after this and asked what my ETA was for picking him up. I asked if he had been seen and they were confused because they thought I was just going to come grab him. I said not what I said, I wanna make sure he's okay. So he goes well would've been nice to know he is already taken out of line and now he was be in the end of line. I was so mad, my dad called back for me and finally after 17 hours they got moving. They ran blood work and tests only to tell me that he is fine and they think whatever was ingested has passed now. I was extremely upset that I spent hundreds of dollars and 17 hours with little to no sleep to get no answer. They said to call if it happens again. I will not be calling or going back there. It was ridiculous and if I can give them less than one star I would.

Fargo Aquariums - aquariumservices - Updated October 2026

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