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Tullahoma, TN

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Family Practice Center

1.0 (2 reviews)

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Ascension Saint Thomas Urgent Care - Tullahoma

Ascension Saint Thomas Urgent Care - Tullahoma

3.0(10 reviews)
0.2 mi

I appreciate that they are available when it suits my schedule. There is hardly ever a wait (and if…read moreso it is hours less than my regular Dr office). I get the services I need, from an understanding and kind staff, at the time I need it - all for the same price as my dr office that only does things on their time. I will use Urgent Team\'s services anytime I can. Thank you!

I'm honestly at a loss for words--except that my family's experience at Ascension Saint Thomas…read moreUrgent Care in Tullahoma deserves every bit of criticism! My son's been sick for weeks, and when we arrived, NP Kellie Marsh seemed as interested as a cat at a dog show. I explained his persistent cough, green-yellow phlegm, and a mysterious white postule on his throat, only to have her brush it off like it was nothing more than a bad hair day. When I asked her to check his ears (because apparently, you have to teach some folks basic doctoring skills), she admitted she couldn't even see clearly in his mouth. Then came the icing on this very bitter cake: the receptionist. Instead of helping update a sick note for a child who needs round-the-clock care, she decided to play medical bureaucrat--scrutinizing our paperwork like she was grading a pop quiz and outright refusing our request. It was like watching a pissing contest where the stakes were my child's health! We ended up having to endure a showdown with Kellie that sent our blood pressure soaring (and not in a good way!). It felt like the staff were more interested in arguing than actually caring. To add insult to injury, this isn't even the first time we've faced such unprofessional, dismissive behavior. A previous visit with DIANNE, NP--complete with a "Claritin is as useless as tits on a turtle" comment--left us feeling humiliated and ignored. In summary: if you're looking for compassionate care and common sense, steer clear of this urgent care. They seem to be running a competition for the worst bedside manner rather than actually treating patients. Save your time, your money, and most importantly--your health.

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Ascension Saint Thomas Urgent Care - Tullahoma
Ascension Saint Thomas Urgent Care - Tullahoma
Ascension Saint Thomas Urgent Care - Tullahoma

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Family Practice Center - physicians - Updated October 2026

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