I was having difficulty understanding the polices Statefarm had to offer. I called and Rebecca was…read morewho made me aware of all the benefits and policies they had. She was very helpful and had the patience to explain everything to me. Will definitely be coming back to her! Thank you so much!!

I was laid off from my job of 28 years in October 2017 due to restructuring. I heard it said, he…read morewho feels it know it. The emotional, physical and financial ups and downs on this assigned journey are overwhelming. Yet, despite it all I am encouraged knowing my God supplies all my needs. I was recently faced with an issue pertaining to homeowners insurance. We have resided in our home for twenty years and have never had a need to file a claim. The insurance carrier did not want to renew my policy due to issues with my asphalt driveway and retaining wall. I received many quotes for the repairs which exceeded my current situations budget. So I began the search for other carriers. I reached out to several local agents. No takers until I contacted Mansa Nicome - State Farm Insurance Agent in Neptune, NJ. I spoke with Edgar Valera explained my situation. Made an appointment. Mr. Valera recommended an associate who could provide me a quote for the property repairs. The homeowner quote Mr. Valera provided for was on point. Driveway and retaining wall was addressed accordingly. My State Farm homeowner policy was issued. What a stress reliever! If it were not for Mr. Valera's efforts I would have defaulted to a Lender Place Policy that only covered structure. The policy I received from State Farm, outstanding and exceeded expectation. In addition, I had been with the same auto carrier for 14 years. Car paid off, its 12 yrs old good condition liability coverage only. Mr. Valera offered to review my auto insurance policy. He recommended several changes. I replaced my auto insurance carrier with a State Farm policy that included better lawsuit protection coverage plus umbrella at a monthly premium far less than the other carrier. Edgar asked what took you so long to seek us out. My response, I stick to the same things and am not one for shopping around. I am sharing this experience because of exceptional customer service received. Edgar's customer service skills exceeded expectation. Might I add he was courteous and knowledgeable in his presentation. If you or someone you know is in need of auto, homeowners, etc., I highly recommend Mansa Nicome - State Farm Insurance Agency. They truly live by their mission statement: "The Mission of the Mansa Nicome Office is to exceed expectations while providing awareness for the customer through unparalleled knowledge and superior customer service"

I literally found this insurance company by accident! I made an appointment at another office…read morethinking it was State Farm. When I walked in and realized my mistake the office staff kindly asked me if I wanted a quote since I was there. Boy was I glad I literally stumbled upon here! I have been using them for a few years for auto, renters, and life insurance and the prices are awesome! Camille always gets back to me in a timely manner, and when my husband recently bought a car, she called me to go over the change in coverage to let me know what I actually needed vs what the dealership said we needed. I'm super happy with my relationship with Camille and State Farm!

The WORST Agent at State Farm. She convince my family to switch over our home owners insurance with…read moreState Farm since we had our auto insurance with the company, to save us money. She somehow did not switch over our insurance and it fell through the cracks leaving my family with out insurance! Of course a situation has occurred leaving my family defenseless, in debt and emotionally drained. She refused to take responsibility for this mistake and State Farm will not take on our claim and help our family. It's been the most stressful year for my family and my older parents trusted Camille and were even friendly with her. DO NOT trust State Farm.

Absolutely great experience with Nick very professional helped me out with everything so far awesomeread more

From the owner: NJ-3000559719 Our office strives to provide State Farm customers with the most efficient and…read moreprofessional service in the Point Pleasant New Jersey area. We primarily serve Monmouth and Ocean counties and surrounding areas as well as customers in all of New Jersey, New York and Pennsylvania. We focus on Auto, Home, Life, and Small Business Insurance needs. We take time to complete a personalized comprehensive review of customers' Insurance needs. We hope to be the first and preferred choice for your Insurance and Financial Services.

State Farm may not use it as their slogan any more but Like A Good Neighbor, they are my neighbor…read moreand I was treated as such. Give them a shout for your next insurance quote. I've used Geico for other policies as well and they didn't scan State Farm's options which were competitively priced.

Disgraceful. I was living out of state, building a house in NJ. Contacted this agency for…read morecoverage. Upon reviewing the policy, I saw that I was being charged extra for silly inappropriate things like furs and jewelry, which clearly were not relevant to a house under construction. More upsetting was that I found out later that my policy was cancelled due to nonpayment. They were sending the notices to the address under construction, not to the place where I was actually living. Moreover, they had my phone number and email and never reached out to see why I did not respond to the mail invoices. I don't know why the mail wasn't forwarded to me, but there is no excuse for this agency not using alternate means to reach me, when we had previously corresponded by phone and email, so it was all in their files. I have been a State Farm customer, though out of state till recently, for more than twenty years. And yet no one at this agency took the time to pick up the phone or email me. If there had been a fire, I would have had no coverage. Terrible, terrible customer service. I mean, no customer service here at all, just people going through the motions. Avoid at all costs!

This experience has been extremely frustrating attempting to get house insurance. After 3 visits…read moreand multiple copies of documentation we decided to terminate our policy. Agent acted as if she didn't want our business. Definitely go elsewhere for better service and better price.

From the owner: Being the local insurance and planning resource to the residents of Brick Township and surrounding…read morecommunities of Pt. Pleasant, Toms River, Brielle, Howell, Manasquan and Wall Tsp. is important to. We can offer auto insurance, home insurance, renters insurance, life insurance, pet insurance and financial service. Reach out to our office today to review what is important to you and how to properly insure it. License #: NJ-8205938, NY-LA1624413, NY-PC1624413

STAY AWAY! Stay away from this agent. They will persuade and convince you to switch to them for…read moreinsurance. After making the first initial payment your rate will then increase significantly. My auto increased by 100 dollars after the first 3 weeks with them. I was told they missed calculated the points from a speeding ticket after I confirmed with them before signing on with them. I now pay more with less coverage after switching. I will share all communication with this agent so you can see the deceptive business practices. Ryan will convince and perauade until you sign on and after a month your rate will increase

I have been with State Farm for 35-plus years. They have always had the best prices and fabulous…read morecustomer service. They always make me feel comfortable and make everything so easy to do. would change for anything.

the worst! never returns calls. raised my homeowners $700 this year and didnt tell me. I found out…read morewhen my mortgage company to me of a projected shortage in escrow. been trying to straighten this out for the past 6 weeks.

From the owner: At the Rick Duran Agency, we proudly serve East Brunswick, NJ, and customers across New Jersey, New…read moreYork, Pennsylvania, and Delaware. Since 2014, we've helped individuals and families with personalized coverage options, including Auto, Home, and Life Insurance. Contact us today to discuss how we can meet your insurance needs! License #: NJ-1307764, DE-3003294884, NY-LA1455557, NY-PC1455557, PA-898599