We stayed at Fairfield Inn & Suites St. Louis Westport while in town for a few days visiting our St Louis area offices. From the time we checked in to when we checked out we had an amazing stay. This Fairfield Inn is attached to a Residence Inn and you can use amenities from both during your stay. We really enjoyed the pre-Spring evenings out by the firepit having a drink from the Residence Inn bar. The bartender was a friendly young man and we enjoyed our conversations with him. The room was great and so was the front desk staff. Don't expect too much from the breakfast offered by the Fairfield Inn. It is what it is. The one over at the Residence Inn might be better. It is what it is... Free with your stay! read more

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My family and I stayed here during the Christmas Holiday. It was a decent place. We had a rocky start at check-in, but everything worked out beyond that. The highlight of our stay was the breakfast. The young man who ran the breakfast was GREAT! He was very personable and had everything down to a science - BY HIMSELF! He did a wonderful job the 3 days we were there! KUDOS!!! read more

We stayed at Residence Inn,attached to Fairfield Inn Marriott,$5/day for parking,full kitchen,uncomfortable pillows and mattress,bathroom door doesn't close all the way,and a humming noise from a/c.The breakfast area is not fully stocked,they only have one employee attending to both customers from Residence Inn and Fairfield,maybe one of the reasons the staff can't estimate how much food to put out every morning,one day during our stay she put out bananas and started throwing it in the basket. read more

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This was the worse stay I've ever experienced at a hotel in my entire life. The front desk Traman was very friendly but that was the only positive experience. Stay away from this hotel at all costs. The management here are liars and will throw customers under the bus to corporate in order to save their butts because the hotel is a mess. read more

Our stay at the Fairfield wasn't bad but was hoping it would be a bit better. I called the day before to ask if we can reserve a pack and play for our toddler. I was assured it was added to the notes and that it would be in our room when we arrived. When we checked in, I asked again to confirm the pack and play, was assured it was in our notes and should be in our room when we got home there. Unfortunately it wasn't, so my fiancé had to go back downstairs to ask for one to be sent up. Not sure what the confusion was, but since I called the day prior, we were expecting it to be ready. The room itself was cute and had a nice bathroom but on the wallpaper in the bathroom was a lot of weird white smears... almost like paint or a SUPER dirty rag was used and the filth dried onto the wallpaper. Just weird and kind of gross. The hotel is located right off of the freeway and we had a freeway facing room. The road noise wasn't bad at first, but then through the night you could hear really loud cars speeding by, so we didn't get the best sleep. We even had our toddlers white noise machine on full blast, so I really didn't expect to hear road noise over that! Some hotels near airports or noisy freeways will have some sound blocking windows and walls but I am not sure if Fairfield took those steps due to how much noise did come through (over the loud white noise machine!) read more

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This was your typical in standard Fairfield Inn that we stayed at which is a good thing. The rooms are nice there facilities when I said I had a swimming pool that my daughters enjoy. So I recommended and I will stay here again. read more

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The hotel was clean, quiet, and we had great service. The breakfast offerings were delicious and when we got down there right at 9:30 as they were closing, we did not get kicked out, and in fact, she told us to take our time and enjoy the food. Hats off to Juliana, Nettie, and Josie. read more

Fairfield by Marriott Inn & Suites St. Louis Westport - The lobby area is bright and welcoming with plenty of spots to relax. - Hotels Near Me - St Louis, Missouri

We only stayed one evening, so didn't take ad advantage of the pool or workout room. Our room was quiet and clean. The breakfast was average for a free breakfast at a hotel. It's definitely appreciated that something is offered and readily available before checkout. The morning staff was very helpful when I called down to ask for a blow dryer because I couldn't find one in the room. Turns out it was in the room, but in the meantime, they delivered a brand new one for me to use. read more

I picked this hotel because it was built in 2017 and relatively new. It was a bit outside of the city and roughly 20 mins to the tourist attractions and 30 minutes to Six Flags and parking is free at the hotel. The grab and go breakfast in the pandemic era was decent. They offered a hot item (breakfast sandwich, breakfast burrito), lots of items that you can warm up (pancakes, waffles, etc), cereal, yogurt, bars, and some fruit cups and one fresh fruit item (banana, orange). They also have individually boxed juices and milk. They did a nice job of providing a decent amount of options considering the current environment. My biggest complaint about the hotel is the noise. This usually is not something I think about but it was an inconvenience here. I could hear footsteps above me, talking and tv from the neighboring rooms, and the opening and closing of every door in the hall. I was not anywhere near the elevators and was on the third floor but felt that it was really noisy. The hotel was very busy so that might have added to it but the noise wasn't coming from any particularly loud room. The soundproofing just seems to be lacking overall. They have a pool and exercise room. Pool isn't huge but good enough for kids, which is all of the users with the limited capacity. read more

This review is tough. It's more of a 4-stars for the facilities/building and 1-2 stars for the customer service. We are Marriott rewards members. Therefore, we typically stay at a Marriott property. We were in the St. Louis area for a sporting event, so we picked this hotel based on its pricing, location, and the fact that it was relatively new. We used the mobile app to check in when we were about 2 hours from St. Louis. We made a request to be away from elevators and on a high floor as we've found these rooms to be quieter. We received a response that they were able to accommodate our request. About an hour later, we received notification that our room was ready. We arrived at 2:45pm for check-in. The woman at the front desk was obviously stressed and very short with us. She said that the room was not ready and she'd call housekeeping to check on the status. She picked up the phone, talked for a second, hung up, and said, "You don't need to wait here for me to make the call. It's going to be awhile before I know. You can stand back in the lobby." We waited in the lobby for another 20 minutes before I returned to ask more questions. She stated that she could give us a room next to the elevator on the 3rd floor now or we could wait for one to be cleaned that would be in a quieter area. We told her that we were fine with waiting and we'd return at 9:00pm to check-in. When we returned at 9:00pm, we were given the key cards for the same room on the 3rd floor that we were initially offered. We explained the situation and were told it was now the only room left due to there being 3 sports teams and 2 weddings staying at the hotel. While the room was nice, the noise in the hallway started at about midnight and continued until almost 4:00am. It wasn't the same group continuously; therefore, there was no point in complaining. However, we heard doors slamming, people talking & laughing, and people running down the hallway all night. We got very little sleep. In the morning, we had a quick breakfast, including the standard fare of hot breakfast items (eggs, biscuits & gravy, bagels, yogurts, etc). Upon check-out, I told the front desk woman (the same woman from the day before) about our night. She apologized, but said that all she could do was give us 500 bonus rewards points. This point value is not much in Marriott's point system. I was disappointed with that response, but I left. Again, this hotel is nice and new. However, you won't receive much for customer service. read more

Fairfield by Marriott Inn & Suites St. Louis Westport - Business Center - Hotels Near Me - St Louis, Missouri

The lovely looking lobby is currently closed because of a "lack of staffing." This means you have to walk twice as far to get anywhere. They didn't clean our room, didn't tell us they were going to clean our room, and we had no towels. No one picked up at the front desk when we tried to get towels. Reported my concerns after my stay and nobody seemed to care. It's a great facility but truly terrible, inconsiderate service. Thankfully there are MANY other similarly other hotels in the area. read more

Felt free at Fairfield love the the indoor pool staff was wonderful I'll definitely be back thank you Fairfield

This is a newer hotel and is exactly what I would expect for the price. The room we had was more of a suite, making it a little larger than a standard hotel room with a full couch and coffee tables . It has all of the simple amenities as well: hairdryer, single cup coffee pot, and refrigerator. We only stayed for two nights and we were busy throughout both days so we didn't get a chance to appreciate the pool or any of the other features but we thought the hotel room itself was nice. I really liked that it had a movable writing desk. So if you wanted you could move it over closer to the window. Overall, plenty of room and a nice day. read more

This was great place to stay during our long weekend in St. Louis. It is right off the interstate and about 20 min to all the different attractions (the Arch, Busch Stadium, City Museum, STL Zoo, Grant's Farm). There is an indoor pool, business center, shuttle to/from airport, free wi-fi, and the rooms are equipped with a mini fridge, microwave and hairdryer. They also have a continental breakfast with MANY options including fruit, yogurt, cereal, oats, eggs, sausage, waffles, breads, and bagels. The cold/dry foods stayed the same each morning, but the hot food varied slightly. There is definitely something for everyone at the breakfast! The beds were comfortable and we had no noise issues. I would definitely stay here again. read more

Choose another hotel! The way that this location treats guests is absolutely unacceptable! Quite similar to other posts...there is a total disregard for requests appearing in member profiles, Recurring issues with stays and no even plan to correct! This hotel is poorly ran with such a lack of concern for paying and returning guests! I would like to be contacted regarding an ongoing issue with several hotel stays in the St. Louis area. I am a platinum elite member and the way that I continue to be treated and the disregard for my health is absolutely not OK. I am requesting a call as soon as possible. I also have a case number #148333210, That will give you more information regarding my concern. read more

The room was nice and the beds comfortable. It's a little on the pricey side. I enjoyed my stay.

New facility that shares the same address as the Residence Inn. Actually the are one giant building. The lobby is separate from each other but try share the exercise room. Speaking of which, it is probably the best work out room for either one of these facilities that I have ever been to. As for the rest of the hotel, pretty standard Fairfield Inn. What did I learn today? Close enough to the airport without being at the airport. read more

My kids weren't allowed to play soccer at a soccer tournament? I'm not sure why they have to get used to it, and also kids need to walk around with their parents? That doesn't make sense they shouldn't need to walk around with a parent this is ridiculous I don't reccomend. read more