1. Fairfield by Marriott Inn & Suites Savannah SW/Richmond Hill

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    Richmond Hill, GA

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    Fairfield by Marriott Inn & Suites Savannah SW/Richmond Hill

    3.2 (19 reviews)
    Open • Open 24 hours

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    Bed bugs in room

    Woke up early Christmas morning to Bed bug crawling on my pillow. I went and got the front desk clerk who saw it s as well and took a picture and informed the manager. I made an incident report and checked out. 2 days later I had not heard anything from the manager Kara. I return to property to speak with . This lady truly insulted me by stating she don't know what that is and pest control say they are not in the room.... Well what is this ??? I was scratching all night and now I know why! Very disappointed in Marriott and the way this was handled is definitely not their standard!

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    Ronda C.

    This was an overnight stop, so wasn't expecting or needing much. Left with a smile on my face, because, as the saying goes, so many employees gave me one of theirs. Even a maintenance worker who rode the elevator with us was pleasant. I suspect that when companies treat employees well, they radiate that happiness to guests. The front desk clerk told us what time her shift was ending, who was next to work the desk, and when she was working the next morning. She was warmly efficient. The hotel location was perfect, rooms were clean, beds were comfortable, and free breakfast the next morning made getting on the road quickly an easy task. And, best shower pressure of any hotel I've stayed at in a long time.

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    4 years ago

    The front desk staff was very helpful. The beds were comfortable. The room was clean and the breakfast was really good!

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    Ask the Community - Fairfield by Marriott Inn & Suites Savannah SW/Richmond Hill

    Review Highlights - Fairfield by Marriott Inn & Suites Savannah SW/Richmond Hill

    “The front desk clerk told us what time her shift was ending, who was next to work the desk, and when she was working the next morning.”

    Mentioned in 2 reviews

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    Home2 Suites by Hilton Richmond Hill Savannah I 95 - Guest room

    Home2 Suites by Hilton Richmond Hill Savannah I 95

    (46 reviews)

    $$

    Another great experience at the Home2 suites by Hilton here in Richmond Hill Georgia…read more Friendly front desk personnel checked me in easily, with a friendly demeanor, and sincere welcome. This was really nice. This wonderful employee advised me of the amenities, including the free breakfast in the morning starting at 6 AM. My room was exceptionally clean, the bed was super comfortable, and I loved the three pillows on the king bed. The couch was comfy to watch the big screen look like 52 inch TV, that that produced amazing colors on the welcome screen, even though I didn't watch anything else The refrigerator was a nice touch, to keep my travel items cool during my stay. Also included with a dishwasher and microwave, along with a stainless steel sink. I loved the bathroom with the showerhead and the ease of getting in and out of the shower. Plenty of towels were on the end, even though I didn't take any! This room was somewhere around $160 for the night and well worth it. It's clean, there's no bugs. There's no worries, the breakfast is great, the personnel are so welcoming and gracious. There are plenty of choices for dining out around here, but I noticed most were fast food. Last time here was Popeyes stay away from that, the place was grungy and dirty. All in all, this is a great stop traveling to, and from Florida

    Not a good experience on this end. Save yourself some money and just stay at a Motel 6 or Super 8…read more Stayed in room 306 and it smells like feet. And the bathroom? Atrocious. I'm not sure they even cleaned it after the last guest (pictured). So on top of the nasty cleaning, I get to smell feet all night. Just what I want after a full day of driving. Absolutely horrendous. Oh, and the right-side elevator has a pneumatic issue, so enjoy the ride. Makes me want to ignore my Hilton Gold and book elsewhere.

    Holiday Inn Express Savannah S I95 - Richmond Hill

    Holiday Inn Express Savannah S I95 - Richmond Hill

    (35 reviews)

    $$

    A very decent hotel from the price paid point. Alix checked us in. Definitely southern hospitality…read morespeed, which is very different than the Northeast style. She was very nice. My room was clean and in working order. The shower head was not too strong, because the pull trigger only worked half way. The desk was wobbly, but I didn't really need to use it. The room was big in my opinion. The breakfast was pretty good. I did not encounter the mean lady from the previous comments. There were plenty of food to choose from. Coffee was strong. The location is right off the highway. Very easy to get in and out. Will stay here again if needed.

    Very disappointed as a Silver Elite member to be charged for a night when we had to cancel 10 days…read morein advance due to an emergency hospitalization. Have stayed there several times in the past as we live in MD and our kids/grandkids are in GA and this is a convenient location and we've always been satisfied with the hotel. Spoke with the manager but she would not make an exception since we booked the "non-cancellable" rate. I can understand this if I was a first time customer or cancelled the night before; but as a IHG Silver Elite member 10 days in advance - this was not the response I anticipated. There are several other hotels nearby so I guess next time we'll try one of them. Poor customer service provided to a Silver Elite member. Oops - so sorry this was the wrong location. This hotel did in fact process my refund. It was the location in Roanoke Rapids that refused to refund my night. Sorry Richmond Hill - we will be returning to your location!

    Econo Lodge - Still no breakfast post-Covid

    Econo Lodge

    (20 reviews)

    $$

    We are long time Choice Reward Members (Diamond Level). We occasionally choose to stay in their…read morebudget motel (EconoLodge) when traveling through a place. That was a mistake here. The desk clerks -- you can only go into a telephone booth size foyer for checking in or out -- barely speak to you. Certainly no "thank yous" for being Diamond Members, etc. Check out the photos we posted -- overflowing garbage everywhere, dirty bathrooms, walls falling apart, broken furniture, etc. Linens and towels appeared to be clean. Shower had great pressure and plenty of hot water. Had to wait a very long time to check out...no one would come to the desk area. All in all a VERY DISAPPOINTING Choice motel stay.

    This hotel met my expectations in terms of what one can get for the price. If you want an economic…read morestay while looking for 500 thread count sheets and Egyptian cotton towels, then this isn't it, and may I add that it may be time for self-reflection. Check-in: Quick and efficient. Room: Spacious enough for 2 adults and two dogs. The furniture was not dusty and the linens were clean. One of the quilts had a cigarette burn but I could tell the quilt was washed. No need to throw away an entire quilt for a small burn spot that won't affect my sleep. The towels looked clean but I recommend bringing your own. I used the hairdryer and it worked perfectly well. It was also convenient to have a clean and functional fridge and microwave. AC: It cools off perfectly and it wasn't noisy. Noise: It was quieter than expected. We did not have issues with loud guests, car alarms, or loud music. Food: Nonexistent at this time. The breakfast area continues to be closed because of COVID. Pets: This hotel accepts pets for $20/day per pet. However, it is not clear what the fee is for. There isn't a designated pet area and no waste stations. Bring your own disposal baggies for your dogs. Customer Service: Good enough but can improve. Although I wasn't expecting Disney-level service, there are still a couple of things that cost nothing yet they make a difference. There were no Hellos, Thank yous, or Have a nice day. I called soon after getting to my room to ask for a couple of lightbulbs, batteries for the remote control, and a hairdryer. They were brought promptly but it was odd that I was the only one doing the talking. Things were handed to me and the guy would just turn around and walk away. I walked to the lobby to request more toilet paper, which was provided by a lady that did not say a word. I called during my last day to request a late check-out. The lady that answered coldly said "ok, but no more than 12 pm." I thanked her and she just hung up. While my requests were met, how I was attended was awkward - almost as if I was inconveniencing them. TL;DR: Good enough hotel for a short and cheap stay. Bring your towels and low customer service expectations.

    Fairfield by Marriott Inn & Suites Savannah SW/Richmond Hill - hotels - Updated October 2026

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