Went to DoubleTree for a staff conference and the conference rooms were decent and big enough to…read morehold the company comfortably in the 2 rooms. The worse part was the quality of the food, the meat that they served was really greasy and the other breakfast food didn't taste the best.

Not a bad hotel. Treat Diamond members excellent with $15 food credit plus hotel points…read more Checkin was fast and efficient Room was nice and clean Buffet breakfast was average. Ate there once... not again after that. Safe neighborhood with plenty to eat nearby

I'm in love with this hotel! Checked in yesterday at 5pm and was told they have evening snacks from…read more5.30 to 7pm The spread was sufficient for dinner. I saved on that expense. That's good in my books. There was coffee and soda too . Upon checking in the reception gave me a card for 3 drinks at the bar, one for each day (I think). I don't drink but that is a good perk of you do. The rooms are spacious, linens are clean, huge TV, great water pressure, clean bathroom and towels, lots of desk and counter space. The bed is firm, which I love, lots of pillows you choose from. The gym is sufficient, the cafe/hotel restaurant is spacious too.

While my partner and I were on a road trip, we booked our stay last minute through Expedia. I'm…read morealways concerned when we use that app (partner insists on it). I was pleasantly surprised at the great quality for the money. Service was very friendly and professional. The room was super clean; bathroom was a bit dated but that's ok. Beds were comfy and we were able to get a good night's rest and finish our drive the next day. I didn't partake in the breakfast, but then again, I'm really picky about my food (doing the clean eat thing). I would stay here again and I don't state that very often. I'm annoyingly picky about my lodging!!!

I was surprised when I showed up - there was so much furniture on the curb in front of the hotel…read moreand no check in desk. Ummm. Maybe I would have liked to know the place was under construction prior to my arrival - maybe it didn't/doesn't really matter. This work was supposed to be done a while ago but with all of the tariffs/import issues, it was delayed. I understand that. Every day I came "home" from work, something was different. I think it's going to be really nice when done. All in all - giving 5 stars because my room was clean and quiet. The fitness center had enough so that I could get in a decent "hotel workout". The bed was comfortable. There were plenty of options for breakfast but - mostly - everyone I met was professional and friendly. They made me feel like they were, legitimately, happy to see me each day. That matters to this frequent traveler.

Making a move out west and I planned my trip to stay just outside St. Louis so I didn't have to…read moredrive through the city in the dark. For my trip this was a very nice stop. The parking lot is well lit and because there weren't too many people there (this was late February) I didn't feel bad taking three spaces with the truck. The night attendant was so pleasant and made us feel right at home; first floor room was clean as I expected and the beds were very comfortable. For me the "catch" at Hampton Inn is the waffle maker and I do like the one that makes four mini waffles. So good!

Nice clean hotel and friendly staff. Felt safe and secure. Beds really comfortable, slept well.read more

Mistakenly made an online reservation last night (after 10:00 PM), trying to make one for NEXT…read moremonth (June 5th), booked me for last night (May 4/5); Refused to reverse the charge per "Corporate Policy", VERY POOR customer service attitude. Scrolling past too many "Sign up for our affiliation program" things on their web site?

I'm honestly extremely disappointed with my stay at this Comfort Inn in Collinsville/St. Louis…read more I specifically asked for a family suite, and the front desk confirmed it wouldn't be an issue. When we got to the room, it was NOT a suite -- just a basic double bed room. That alone was frustrating, but it got worse from there. When we went back to address it, the staff showed zero concern. There was no effort to fix the situation, no apology, and no sense of urgency -- just a complete lack of care. On top of that, the room itself is unacceptable: - The phone does not work - The refrigerator does not work - One of the lamps is broken - Basic amenities are either missing or non-functional This is not what anyone expects when paying for a hotel stay, especially when traveling out of town. Customer service and basic room maintenance should be the bare minimum, and this location failed on both. I would not recommend staying here unless you're okay with poor service and a room that doesn't meet basic standards. Also you need to fire Samram she doesn't care about anything maybe she needs another job !!

I stayed over this past Saturday in room 224 and while most of everything was very good, the room…read morewas VERY STUFFY. The bed when I tried to sleep on it felt DAMP. I've seen several reviews about this humid situation, I don't know if this is only for one room but hope management will fix it.

I really enjoyed my one night stay here. I stopped through on my long drive to Rohnert Park, CA…read morefrom Charlotte, NC. Clint (I believe) was super nice. He was so pleasant and it wasn't that fake "I have to smile because my manager makes me" interaction. He was genuinely kind and welcoming. Check- in was super easy and even though I messed up the reservation, he was very accommodating. He even gave me an apple. Lol, greatly appreciated. They do have parking for large trucks, trailers, and RV's. The hotel is located next to a few restaruants and convenient stores. The breezeways are quiet and there wasn't any suspicious activity noticed. Nothing to worry about in the parking lot. The room was fitting for a family of four and the queen sized beds were very comfortable. I really appreciate the linen betting clean and stain free. The pillows were super soft and clean too. No bugs or weird smells to report. No stains on the well - vacuumed carpets. The bathroom was small but clean. The sink, tub and shower walls were without stains or marks. The shower curtain was clean. I really appreciate the attention to detail the housekeeping staff put into the room. My biggest headache with a lot of hotels is that they don't clean the tub and shower walls well enough and the shower curtains usually need to be replaced. Yuck! I was able to get a good nights rest and enjoyed a little cable TV before I drifted off. They do offer continental breakfast but I was up and on the road before the sun rised. If you're looking for an inexpensive, clean room, with no hassel this is definitely where you want to stay. Get in while the gettings good.

DO NOT EVER BOOK HERE!!! I arrived to this hotel and spent MAYBE 5 mins in my room looking through…read morethe bed checking it out and found what's in the pics below. As I was also going through the bed a bug came crawling out and went somewhere in the room. Once we talked to booking.com the hotel tried to say I put it there. It is CLEARY DIRTY AND GROSS.

Only 3 stars but for a cheap hotel they should be happy with three stars. Clearly the staff…read more doesn't strive to take pride or make you feel welcome. For a stay to save money this is your spot n that's the reason chose this hotel. It's fairly clean don't expect extras. I had checked in - took more time then should have for two gals behind the desk. After waiting for one of them to assist me then both helped gentlemen behind me with his remote - went to get bite to eat and when came back to room called front desk to request couple items - noticed as walked back in from eating that both ladies were sitting at front desk- after I called n let the front desk ring at least 25 rings with no answer went down n yep both still sitting there - wanted to call them out on it but figured it's how this hotel rolls. I asked for extra blanket as the blankets on bed very thin n possibly a couple Extra pillows - definitely look at pictures. King size bed with throw sIze pillows. Breakfast 6am- 10am precooked hard eggs and scrambled eggs with cheese to heat up in a microwave also had biscuits n waffle iron with hot gravy for the biscuits Milk hot tea hot chocolate or coffee for beverages Cereal up top on the fridge None of the tables cleaned while we had breakfast n looked same a wE had checked out shortly after eating Staff lacks on professional manner in many areas - attitude friendliness appearance service - Would I stay here again ?? Sure if budget was any issue and only to get last minute room and wanted to have option for late check out as noon is there check out time

The front desk staff was very nice in the room appeared clean however the plumbing didn't work we…read morehad it couldn't take a shower shower was broke and sink faucet lifted up when you tried to turn it on out of the hole told different stuff about this and they said oh it's the first time it's ever been told to him I find that very hard to believe

General - I have never stayed at a Drury Inn before and I had heard good things about them so…read moredecided to give them a try on my last road trip with family. Location - This Drury was in a suburb (Fairview Heights) close to St. Louis. Lots of great restaurants and shopping are just a short drive away. There is also a decent sized mall just down the road. Rooms & Building - After staying at a couple Drury locations, you will notice that each one follows a similar pattern. Lots of seating in the lobby (which is great when getting food), nice size pool and hot tub areas, and sprawling complexes with additional seating nook found throughout. Our room was nice and comfy and easily fit our family of five. The building was in good condition and easy to find right off of the highway. Amenities - This hotel had a cool inside/outside pool that my kids loved to play in and nice (a little small but still relaxing) hot tub. Parking was free and utilized a large, private lot. There was also an office center and a small convenience store to purchase items from. One of the main selling points for me was their free evening dinner and free breakfast. Oh, and I can't forget about the free popcorn in the lobby. Food - While staying here, you are able to take advantage of a free breakfast and dinner buffet. The breakfast layout is your standard hot/cold/continental buffet. Hot options include eggs, breakfast potatoes, breakfast meat, sausage gravy, and waffles. Continental options are available too such as yogurt, cereal, breakfast breads, fruit, etc. I have to say that Drury had the best biscuits I have ever had for a hotel's breakfast buffet. I ate so much biscuits and gravy here, ha! The dinner buffet was great. At first, I thought it would just be a great way to save some $$, even if it wasn't the most enjoyable but the food was actually satisfying and filling. Food included hot dogs, soup, salad, pasta, meatballs and mashed potatoes, nachos, etc. Adults also get three free alcoholic drinks that include various cocktails, beer and wine. The kids can enjoy AYCD soda. Vibe - Easy going and super friendly staff. All the staff worked extra hard to make sure all of the guests were having a great stay, super cool to see. The hotel is definitely geared towards family but includes some nice higher-end touches like comfy seating areas, relaxing pool areas, and a decent size gym. With that being said, there will be a lot of kids running around but it wasn't as loud and crazy as I thought it would be. Reality vs. Online - Pictures that I saw on their website and online matched the quality and condition of the hotel and rooms in-person. No surprises. Price & Final Verdict - I paid about $100 a night. Great bang for your buck, especially when you included the free food and drinks that you can take advantage of. Drury's are a great place to pick if you want a casual all-inclusive experience while traveling, especially with kiddos.

Pro's: Front desk and kitchen staff are so very warm and helpful. Room was quiet and comfortable…read more Con's: run-down. Manager keeps light off in the area around the dining room (tables set up) without recognizing that people sit there for reasons other than waiting for breakfast and evening "kickback". I know they use the lights as messaging to the guests when kickback starts (Though NEVER at other Drury's) but the manager (woman with long blonde hair) walked past me twice sitting in the dark rather than offering to turn on the light while I work on my laptop. Food choices for kick back don't take into account non meat eaters like all other Drury experiences I have had (It's not really free when the room rate (159.00) is much higher than others in the area). I would not recommend this particular Drury though I highly recommend the other Drury's!

A hotel for under $60 is pretty much unheard of, & perhaps a terrifying thought. Yet, here we are…read more We reserved 2ni to visit the in-laws & still keep our space. This was in close proximity & the non-yelp reviews looked more promising than here. The free night for every 2 booked sealed the deal. On check-in, we were offered our choice of room & selected top floor, corner. It was quiet & adequately cleaned, tho the sloppy repairs made it appear more dirty (ie: brown caulk drips dry in an unappealing visual - there were also tub surround crack repairs that made it look stained.) There is indeed a panoramic view from room 300, as noted on the website. Note: it's of several hotels, a couple of restaurants, parking & the highway. The bed was comfortable, sheets crisp & fresh, temperature control worked well. We skipped breakfast but grabbed coffee, based on the feedback from the guy at check-in. The coffee wasn't terrible. It was decent enough that we got it both mornings. The parking is convenient & the area was good - convenient to walk to several dining options, including open late ones, should the mood strike. On entry to the main lobby, the scent of weed & takeout food hung heavily in the air. The room, however, was odor-free & the windows opened wide. We appreciated the window opening, as the temp was set to 86 on arrival - whew. Diamond Level, booked directly, without points.

Very decent hotel for the price. Definitely beat my expectations. The room was dated, but clean…read more The staff was friendly and helpful. No complaints. I would stay there again.