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    Fai Tan Auto Service

    3.0 (2 reviews)

    Services - Fai Tan Auto Service

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    Fai Tan Auto Service Photos

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    Recommended Reviews - Fai Tan Auto Service

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    7 years ago

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    7 years ago

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    Mr Lube

    Mr Lube

    (30 reviews)

    The staff and manager are very accomodating. They checked everything and suggest accordingly.read more

    I went to this location only because of an emergency, since my regular mechanic couldn't…read moreaccommodate me without an appointment. I also had a flat tire, so I asked them to repair the tire while doing an oil change. They advertised an oil change special for $99, and I even found a $15coupon on their website. However, after the service, my bill somehow came to $190.65. Only when I questioned the total did they suddenly explain that because my vehicle is European, the oil change costs more -- something that was NEVER mentioned before any work began. The worst part was the aggressive pressure to replace all 4 tires because of one flat tire. I repeatedly explained that it was too expensive and that I would come back another day if necessary, but they kept pushing nonstop. After repeatedly saying no, they eventually let me leave with the flat tire still not repaired. What made the experience even more concerning was discovering that my original engine oil filler cap had been replaced with a Castrol-branded cap. They denied changing it and even argued with me about checking security footage. However, I personally check my engine oil regularly and know exactly what was under my hood before the service. The attached photos show the difference:* The first photo shows the original OEM-style oil cap that was on my vehicle before service.* The second photo shows the Castrol-branded replacement cap that appeared afterward. Whether it was changed intentionally or by mistake, nobody informed me or asked for permission before replacing the part. That alone is unacceptable. My mistake was not checking under the hood immediately after the oil change, but I am 100% certain the cap was changed during the visit. Why do some businesses choose to operate this way instead of simply doing honest work and building loyal customers? In my opinion, this location's pricing transparency and customer service are extremely questionable. Maybe regular customers have different experiences, but if you come here for an oil change or tire service, be very careful: * Ask for ALL pricing upfront before approving work. * Watch your bill closely. * Double-check your vehicle before leaving. Based on my experience, I would rate this particular location 0/5 for honesty and customer service. Beware!!!

    Fai Tan Auto Service - autorepair - Updated May 2026

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