We had a limited time to pick a home before heading back to our original home and Ken was so helpful and patient.we had stopped a few other places but they were closed or didn't care to help us. Ken totally made us feel welcome and cared for and quickly became like a friend. We must have changed our mind a million times and he still remained in the game with a helpful friendly customer service attitude. It's hard picking a home when you live in a different State but Ken made it so much easier.He deserves 10 stars ​ read more

Factory Select is certainly the best choice when deciding to purchase a new manufactured home. Honest, Upfront, Top-notch craftsmanship, and great staff!! read more

My husband and I went in today to look at some homes. We went in the office and both employees were helping other customers so we waited. The male employee seemed very nice and said he would be with us shortly the female was in an office with customers. The female finished and came out to show her customers out. She then introduced herself as Lucy. We told her we were interested in looking at the models they had in stock. She then told us she had injured her knee and couldn't show us anything. We asked if we could go look on our own and she snootily told us that their homes are staged and no one is allowed to go in them alone. She only wanted to show us virtual tours on her computer. I explained that I don't want to look at a virtual tour I had already done that myself at home. She insisted that a virtual tour is the same as walking through a home. IT'S NOT! We told her never mind and left. read more