Wonderful service and knew exactly what bed frame I needed! I wish I had known about The Sleep…read moreCenter prior to going to the Mattress Firm (horrible experience). I will continue buying from this company for beds. Rather give my money to locally owned businesses.

Sold us a defective bed. Spent close to $14,000 for a bed, mattress, etc. on 9/23/2019. Delivered…read morea defective bed on 10/7/2019. Would not take it back and give us a new one. Really poor customer service department. Had to yell at the sales man, Jarvis to get involved, he could not do anything. The store managers, Stephanie was worthless. She said she did not know anything about this and would check into it and never called us back. Finally someone came out on 10/17 and fixed it BUT the blower was not included and it STILL WAS NOT WORKING. would not send anyone back until October 31. Nobody cares up there. I bet the area manager, owner or CEO does not know how crappy their service it. DONT BUY THERE BEDS. They dont stand behind them.BAD, BAD, BAD, BAD, worthless people. Dont know what CUSTOMER service is. Barbara & Darrell Smith, 146 Misty Lane, Eatonton, GA

As far as American Freight, they are sweet as honey!! Miss Mary and Miss Gloria were so helpful!!…read moreMiss Mary took her time to explain their process, and I appreciate her patience! I'd give them 5 stars, BUT their delivery service they refer? ...ummmm, that's a big FAT NO. They WILL do next-day-delivery, which is awesome!! but they charge you for every little thing they DON'T want to do. They prefer only local delivery. Like 10 miles I assume...keep reading. As pictured, this company, RonGetItDone Delivery & Moving. Hers what went down: Ron (owner) asked me: how far away do you live. And I replied 46 miles. The website, American Freight, shows $150 & up. Well, the "& up" is the tricky part. That's if you're OVER 50 miles. I live 46 miles from the store. This company, this man, wants to be petty and charge extra because he JUST delivered not far from there, yesterday. Ummm, I'm so sorry, that's not a "me problem", that's a "YOU problem". Do you deliver or do you not? Do you want to get paid, or do you not? THEN, now here's the kicker: his BROTHER calls me, first thing, on delivery day, telling me, it's gonna be a 2 hour ROUND trip, so he's GOT to charge me $180, because that's really far away from the store. I told him again the website says, 150, I can only pay 160. Well, in the end, I dwindled him down to $160. Delivery time was: Next day, which was awesome, leave the store around 11, get loaded, and get on the road by 12, get to me by 1. C'mon, that's 46 miles, 50 min-ish. So, 2:30 rolls around, and I'm like, where is he already?? So, I call him. He says, "Well, this is his brother, and his truck broke down, he hasn't called anyone to tell them he's not coming. BUT, you were told today, so I'm coming alone in my truck. Now, you don't live upstairs, do you?" I said, yes. He was hesitant to respond. He said, well, I left the store 15 min ago, I'm on my way. So, in conclusion, do not use the delivery service they refer! They're rude, they do not communicate well with you, and they sure do not like working cause they find all these excuses not to come out to you., regardless of what the website says. Smh!!

I visited the store in search of a bedroom and livingroom suite. Talked with Mary who was very…read morehelpful throughout the entire process. Been sleeping good every since.

Scott and his son were both genuine people who have a true interest in giving the customer a great…read moreexperience. I had seen this desk on Facebook and came out to Jefferson to buy it, they showed me the floor model, let me make sure it was what I wanted, and then prepared a brand new one in box for me to take home. The employees even helped us load it into our van, it was a perfect fit. We had a chance to talk to them a bit and they have a lot of great inventory and deals, with new stock coming in frequently. If something is damaged the price reflects it, and they always note it on the tag. I was impressed with the quality and solid build of the furniture, no plywood particle board here. I am so happy with my new desk and will definitely return in the future for more well-made furniture! They also have bedding, mattresses, and some clothing racks if interested. Missy is just as cute as in the photos!

Great customer service very friendly and helpful Great…read moreselection Great prices would HIGHLY recommend

We recently relocated to Georgia from across country and had to start all over with furniture, as…read moreyou can imagine there are tons of options online. But when it came to the quality of the furniture and price I found Parker Family and was really impressed that when I placed the order, I got a personal phone call from Mr. Parker himself. It really is a family business and they operate with integrity and kindness. I had some things I needed help with and David was quick to reply, helpful and more then willing to serve. The very next piece of furniture I need, I will call them first. Thanks Parker Family Furniture for making our relocation much easier than I would have expected.

From the owner: Furniture, and mattress in the Athens area.read more

What a pleasant experience. We had no idea what we were really looking for. No pressure sales…read morefrom Jacque. She answered our questions and was able to order us the mattress we wanted and it was shipped to us free. When the mattress arrived it was not the right size. (RV beds are different than in home beds). We called and were given easy return instructions, with them arranging the pick up and everything. They called with an approximate time and it was so easy. After talking more on the phone and doing a bit of research we found that they do carry RV mattresses with the 9" foam!!!! We are waiting for it to be delivered now. Would definitely use them again if the need arises.

In person we had a great experience at this store. Kevin, our salesman, was excellent and very…read moreknowledgeable. We picked them over Sleep Number. Called to order a split bed the next day and realized we needed new sheets (two twins on the bottom and one king on top). We added them to our order. Later and via email... we find out that the bed will arrive in 2 days but the sheets will arrive in 7-10 days from a different vendor. What are we supposed to sleep in for 5-8 days? A bed without sheets?? And to add insult to injury, when we called the store to cancel the sheets they said they had no control over the sheet order which had been INVOICED already. Their recommendation was to refuse the FedEx delivery when it arrives. WHAT?? Sit home for a week to 10 days waiting for FedEx? On what planet is that OK?? Needless to say we will figure out a way to return the sheets but do not buy sheets from the Athens Mattress Firm store.

Very professional. Very positive experience. On time delivery and removal of old mattresses…read more Bought two mattresses for my parents' home. Before purchase: The salesperson (Shawn) was very helpful in a telephone inquiry about what brands they carry-(They stock most popular brands. ) Very helpful and knowledgeable inside the store while shopping -no high pressure (CyndieLee). They had multiple choices on the premises to try out and many others available in their warehouse. Purchase: Prices were similar to other businesses. Prices for new mattresses on a sale were a good value. After purchase: They arranged a convenient delivery time when my parents could be home and were right on time. Quickly removed old mattresses and put new ones in the beds. Very polite and professional delivery men (Cameron and Dakota). Price for delivery/removal was about 10% less than other mattress places quoted. Results: Parents are happy with the product and service, and the family will definitely shop here in the future for any mattress needs.

We have made past purchases in Snellville and Loganville at Metro Mattress and every time have had…read morea great product delivered and set up quickly We went to the Athens store yesterday - had all our questions answered, tried everything in the store, were given honest information and help making a decision. We made a purchase and today Cam and Dakota delivered and installed 2 twin adjustable bases and 2 twinxl mattresses inside our own bed frame in 20 minutes- they were fast organized and efficient and very friendly. We appreciate the great service and great products and will continue to refer people to any of the Metro Mattress stores.

Update on previous review. Went to Havertys today and spoke to the manager. He was on top of the…read moreissue immediately and now they are coming to fix the problem. Thank you Sean Prue.

We were on vacation in Florida and saw a sofa set on sale that we wanted. When we got home, we went…read moreto this Haverty's. They were able to work with us on the same deal the Florida store offered that weekend, and we got a wonderful discount. I have bought items from this store for over 30 years. I love their style and and design, and customer service and sales people have always been very nice and helpful. My go-to store.

This was an amazing shopping experience for us. The staff was very helpful & the delivery was fast…read more The service was a 10 out of 10 I highly recommend!

Service was about the worst I've ever experienced when in store they didn't have anything available…read morethat they were showing me need to update. The catalogue upon purchasing was told 4 to 5 weeks ended up waiting two months and a half upon delivery. They wasted my whole day and didn't even deliver. There's plenty of options to look for around Athens don't fall for this unprofessional family business