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FACE FOUNDRIÉ - Frontenac

5.0 (1 review)
Open • 9:00 am - 7:00 pm

Services - FACE FOUNDRIÉ - Frontenac

Eyebrow services

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2 months ago

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Ask the Community - FACE FOUNDRIÉ - Frontenac

House Of Nour - Xtreme lashes by Annie

House Of Nour

4.4(37 reviews)
3.4 mi
•$$

It is extremely unfortunate that I had to resort to this but I'm doing this in hopes of helping…read morefuture potential clients. Please message me if you would like to hear my full story. It's fairly lengthy (yes more lengthy than this review) and strenuous but I believe it's only right to share my story regarding my experience with this business and my artist, Miriam. I initially came to her wanting microblading done because I grew up during the 'thin brow fad' in the 90s and I rarely wear makeup so I wanted a more "natural yet maintenanced" look. I will be the first to say that in the cosmetic world, I am very naive and uninformed though I tried to educate myself on this specific procedure but I partially believe she may have taken advantage of my lack of knowledge. The entire process has been a complete upset and it's such a shame because the ladies were so nice while being in their presence but there was a huge lack of concern/care once I left the office (both times) and the reality of the results set in. I would text picture updates and ask questions about my healing phase and never got responses back, I called the business and also tried contacting her via Instagram where we originally met/talked. Nothing. She would actively post stories on her account but couldn't take the time to respond to a worried client.... since I was not getting any replies from my own artist, I went to a handful of others in the area with my questions regarding my results and they have all claimed that instead of microblading, Miriam looked to have attempted a tint & shade or powderbrow instead which is very frustrating for me because I showed her countless Before and After photos of women with thin eyebrows like mine and the look I wanted.. needless to say that's not what I got in return. I truly feel like I was robbed of my money and on top of that, I still decided to OVERtip her each session for her time even though her and I both knew I would leave unsatisfied and uneasy about things. At the end of the day, I'm MORE disappointed with the lack of compassion and attentiveness from my artist than I am the actual results.... and that's saying ALOT seeing how they turned out. Looking back on the situation I 100% believe it was all about the money and not having pride in her work and wanting to make things right. It took a lot of time, courage, trust and budgeting for me to finally take the steps to do this procedure and my heart is completely broken about how everything played out. I would also like to add that I know this ink is different than regular tattoos but I am tatted up and never had this issue with ink being pushed out, as she claimed happened. Also, I feel like she always danced around the issue and gave me the run around instead of being honest about my situation until everything was said/done and paid for. I naturally have dry skin and refrained from any type of excersing for 2 weeks after each session to assure I did not irritate or disrupt the healing process... in retrospect I just wish I would've put that money to better use. $700 down the drain. The result speaks for itself. Lesson learned

I received an email (not a phone call) 30 min before my appointment advising that it was canceled…read morebecause "I'm not going to be here". I replied literally seconds later (work from home) and asked for the first available. A week later, no reply. Horrible customer service & they act like they don't necessarily care about new business.

Photos
House Of Nour - Lash extensions by Annie

Lash extensions by Annie

House Of Nour - No strokes

No strokes

House Of Nour

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Suku Beauty Lounge - Microblading and Shading by Susan

Suku Beauty Lounge

5.0(5 reviews)
0.3 mi

Susan was prompt to respond & super informative leading into my first session. This was the prime…read morefactor in choosing her for my microblading service. Personally, I am extremely particular / protective of my brows...therefore I did thorough research prior to deciding. Susan made me feel welcome, comfortable & shared valuable insight via phone so I knew I'd be in good hands. My actual appointment was set about a month out (likely due to scheduling demands or COVID-19) either way if gave me time to research & prepare even more. Once my appointment day arrived the establishment was CLEAN, SAFE & FRIENDLY!!! All very important to me as a client. Susan was just as sweet in person, I was greeted with a temp check, face mask & smeyez (eye smile). The procedure itself was painless; of course there's a numbing agent however I didn't feel pain during or after. Healing time was minimal (maybe 3-5 days). Compliments come on a very regular basis and I couldn't be more happy with my choice in SUKU Beauty for microblading. My beautiful brows are set for the next 12 months & I don't worry about how wearing a mask compromises my beauty but my brows paint an entire picture!

I've been going to Susan for over 2 years to have my eyebrows microbladed. She does a superb job!…read more Trust no one else with your face. Susan was trained in California and uses exact precision when measuring to make sure they are even and natural looking.

Photos
Suku Beauty Lounge - My beautiful client went from nothing to something....Viola

My beautiful client went from nothing to something....Viola

Suku Beauty Lounge - Microblading and Shading by Susan

Microblading and Shading by Susan

Suku Beauty Lounge

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FACE FOUNDRIÉ - Frontenac - skincare - Updated May 2026

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