Very accommodating, knowledgeable and professional. On top of today's fashions…read more " YOU GET WHAT YOU PAY FOR" quality workmanship and fabrics

The clothes are exquisite. Everything is beautiful and 1st class. My Pastor wears this designer…read morevery often.

Saks in Chevy Chase is a throwback to a more genteel era. Stores like this used to have snooty…read morereputations but nowadays I always find the staff very friendly and welcoming. While the standalone men's store across the District line is now sadly gone, the third floor is now the men's department and has just a good of a selection as the old store. What I like about Saks compared to Neiman Marcus or Bloomingdales is that Saks still has a top notch, high quality private label collection of menswear basics. In addition, their sales can be great, especially on the private label clothes. The new parking lot arrangement is very odd. When you park you have to scan a QR code, pay for parking, and then Saks can give you a discount code inside that makes it free. It's a lot of steps for what used to be just handing over a validation ticket. Given that the clientele here skews quite old, I can't imagine this change has gone over well. If you are a regular customer, your sales associate can register your plate and then you don't need to go through this whole rigamarole each time.

I had placed an order on the app. I can see the transaction on my credit card. However, I cannot…read moresee the pending order on their website, nor have I received a confirmation email. I called their customer service about it. The wait was not too long. The customer service representative could not find anything about it. He seemed annoyed by my request. He gave me the phone number of a third party company that handles their credit card transaction to confirm whether the transaction went through or was a hold. He was ready to hang up to get rid of me. Why should I call a different company? Anyways, I did it, after being on hold for 20 minutes, the other representative was just as clueless, did not ask for any information. Once I told him it was an amex card, he told me they only handle visa and mastercard transactions. Now I need to call Saks again to find the subsidiary that handles their amex transaction?! What a horrible waste of time, and inefficient workflow. They should have audit logs in place for their representatives to access and understand what went wrong. They just had zero explanation and wasted my time for nothing.

Not much of a selection. Dresses are overpriced. Staff and owner friendly. I did find a dress that…read moreI was able to make work but it was only one dress.

Great service, nice selection and honest opinions help you choose the best dress for you.read more

Tommy Bahama Bethesda feedback:…read more We live in Alexandria, VA. I vowed never again to go back to the Tommy Bahama in Tyson's. Every time we go the staff is terrible. I even wrote customer service. They responded basically, sorry please come again. I found that extremely unacceptable. I really gave up on Tommy Bahama completely. Later I realized there is another location in Bethesda, MD. It is completely pathetic we have to drive over 20 miles to buy what we want, although we have the last 3 times strictly for customer service. We don't like to buy online as we prefer to try clothes on. All staff at the Bethesda location are pleasant. Jonah has helped us numerous times. And he is exceptional. These 5 star scores are strictly for the Bethesda location.

This is my go to store for presents! I love the selection and the layout of the store which allows…read moreme to find just the right item! The customer service has always been awesome. They have always had a diverse sales staff that are polite and very helpful. I am not sure why the other folks had issues. Please remember that staff takes cues from its customers, so if you are quiet they do the same. There are also times when customers are on their cell phones at the register. Sometimes -- we all need to take a deep breath.

Excellent customer service. High quality products! Worth the price!read more

Two stars for the actual store - it's clean and looks good and the clothing selection is great…read more The staff said hello and then just watched me browse. A smile is the easiest way to welcome someone but maybe isn't in their training. They also didn't acknowledge my boyfriend, who was obviously just there to be with me. I saw there were seats in the back with some reading material but they didn't mention anything to him. After we left, we both couldn't get over how unfriendly the staff were. They weren't rude, they were actively not friendly. Who's this boutique for? Your one friend in the world who has an unlimited bank account? I wanted to buy one of their running shirts but it felt like buying something here was to buy bad karma. I'll try their other location sometime but I have low expectations after coming here.

If I could give zero stars I would... TERRIBLE EXPERIENCE WITH THE STORE MANAGER JERMEY. HE HAS NO…read moreCOSTUMER SERVICE EXPERIENCE WHAT SO EVER. I came in to buy a white dinner coat that needed minor alterations. When I came back to pick up this coat it was left with visible tears on the fabric. I was DENIED any type of discount. JERMEY said and I quote: "Why would a reimbursement be needed?"... Maybe because you damaged the jacket I bought at full price and altered. I tried to go about this the correct way in talking with Jermey and higher costumer service on the phone. However he insinuated I was lying, as I was showing him the visible damage. I don't usually write reviews but being gas lit in my face is something I will not tolerate, especially in this circumstance. If I were you I wouldn't go to this location, and from the looks at the reviews it seems I am not alone in thinking the same.

A horrible service. They advertise merchandise they don't have. They cancelled a pair of gloves…read more order in the middle of a cold snap. Contacted a service consultant. Waited an hour and more online and got no place. They won't provide a substitute product or a serious discount. They are pathetic.

Nice selection of footwear. I visited REI recently for first…read moretime. Located @Pike & Rose. Seeking new shoes designed for walking/support. I was not disappointed. I took a minute to find an associate to get shoes. Once associate arrived I tried on several pairs & select an idea new pair of shoes. I also saw a wide selection of clothes for various outdoor activities & indoor fitness. Great checkout customer service.

Great store. Bad location. Had to stop my tesla and reverse when at the parking entrance by…read moreChipolte. Toll? Need to send me a text to my cell phone? I left---got lost in the one way streets---then pulled over in a warehouse to get my bearings. Then had the Tesla drive me back to the DOOM REI and face the parking charges and phone number... All to try on a pair of hiking shoes. This sucks! You need a new/old store---somewhere else---how about Rockville plaza or somewhere else close with a FREE parking lot. Lots of empty existing store fronts in the area. WTF. Oh yes the toxic dumpsters and port-a-potty's in the parking garage(s) on both sides of the street 20 feet from the front door are a nice touch. Ohhh the odor? Once inside I wish it was at RIO or somewhere else where I don't have to give my phone number to park.

Lululemon Athletica makes great clothing. This location has great staff and perfect clothing,…read moreexotically for the hot, summer months that Maryland is known for. It was very busy with plenty of customers perusing the store and purchasing items.

Great customer service at this location. They always have lots to choose from, and they are great…read morequality products.

This is a dope discount store! I love a good deal and I got a pair of Vans for $24!! This store…read moreliterally has any type of athletic wear or shoe you may need! Happy I got the chance to finally stop by and check out the deals and sales! Got my daughter some cleats for flag football and got myself two pairs of sneakers just because! Great value for your bucks! Start your back to school shopping now and start here!

Yessssss! I've heard about this store but didn't know how wonderful it actually was. It's basically…read moreliquidation and clearance for Dick's Sporting Goods and the prices are amazing. They had tags that notated if an item was 50 or 75% off the already reduced price and I found a number of good deals anywhere from one dollar to nine dollars, specifically for Adidas Nike and the Dick's Sporting Goods brand. I was pretty impressed. They also had Patagonia, the Northface and Carhartt. If you have a Dick's Sporting Goods rewards number, you can use it here and you can also redeem rewards, doing that I ended up walking away with eight items for $38. Don't sleep on this place!