It's a small outfit. When the equipment they sold us was faulty, it took several weeks to send it to them and to get it back. We paid for shipping and were without service for the entire time and we were not given any discount for the weeks we were without service. The antennas on the router are quite fragile and if you break one EZ COM will only sell you an entire set of 8 @$50 (shipping included).You can suspend service but there is a fee for reinstating it. At this time (1/6/2026) the monthly fee is approximately $140. The connectivity is fair most of the time but there is some buffering from time to time, as with most mobile phone services. Do your research and find what works best for you. read more

EZ COM - WiFi router - Television Service Providers Near Me - Boonville, Missouri

My introduction into LTE Internet for home use was with GotW3. We cannot get anything but old phone - wire based DSL Internet here so it was a greatly welcomed improvement. It worked, for a few months, and then the speeds were throttled at 0.1mbps (not a typo, 100'K'bps). This happened to all of us in this community and we were sent daily emails from GotW3 saying parenthetically 'it was ATT's fault, not theirs and it will be fixed any day now'. None of us (5 users in this community alone) ever succeeded in contacting them. Reaching GotW3 was literally impossible by phone or online for well over a month while this occurred. For 6 more WEEKS I paid their bills and for 6 WEEKS, generic promises came but still no Internet, phone nor TV yet they kept debiting us. I finally gave up and began seeking other providers. My work is largely via Remote Desktop support such that for over a month I had to go to a library to use the Internet (far too detailed work to do on a phone or tablet) so I could work. I tried 4-5 others since. All worked, and then eventually stopped, 2-3 months in. NO ONE was reachable at ANY of them so I never even knew why nor was there any notice aside from there suddenly being no Internet one day. Just to stay up and active, I had 2 SIMs and 2 accounts as 'insurance' if you will. And yes, 2 bills! Ah, the peril's of "no contracts"! This all changed with EZCOM. They answer their phones, they respond QUICKLY to your emails or texts, there was a problem with my account which they PROACTIVELY called me to tell me I'd 'be without internet in a week if I didn't change SIMs', which I promptly did. They even sent a new SIM out days before mine expired and I had NO DOWN TIME. SERIOUSLY, this industry is populated with amateurs and fly by nights. When you find a professional, competent, reliable, honest and helpful establishment like EZCOM, it's like finding treasure! I bought and installed some $4000 worth of roof mounted, MIMO parabolic antennas, mast amplifiers and expensive cabling to effect this where I am, and it began to feel as if I should convert this $4000+ contraption into the worlds most expensive bird feeder. With EZCOM, the 'bird feeder' now reliably and consistently provides what I need for my phone, TV & Internet and I hold great comfort in knowing I can write or call them and they will address and act on the issue at hand. And a 750GB data cap is the largest I've seen. The birds still use it, but they have to share it with me now! I have NEVER had better service nor a better experience with LTE providers or support. None even approaching them. Frankly, there are not enough stars here to fully express how unique and superior EZCOM is when compared to it's competitors. Mark, Rancho Cucamonga, CA. read more