The staff here is so very nice from the clerical to the clinical. Dr. Carpenter is EXCELLENT with…read morevast knowledge in medicine and lots of experience, I highly recommend him to anyone looking to change or find a knew Primary Care Physician. They are located just a couple miles off Interstate 81 near the Augusta County Sheriffs office. If you're like me an anxious person, this is the place to go to feel comfortable, be heard, and allowed to work along side the Dr. in regards to your treatment plan!! Best wishes and good health to all of you!!

Quack! Constantly diagnoses my 79 year old grandmother over the phone whenever she is sick and just…read moresends in prescriptions to be filled, without seeing a hair on her head. She currently has all the signs of a severe case of bronchitis along with pneumonia and should very well be in the hospital but Dr Kennedy apparently doesn't see sick patients. Seriously, what good is a doctor if he can never see you when you're sick?

Ultimately, I was very disappointed with my experience with Butchart. On my first visit that was…read moresupposed to be 90 minutes but lasted less than 60 minutes, he diagnosed me with a genetic heart defect after asking me if I had a family member die of a heart attack. I was told to take Folate for this genetic heart defect. While this was a red-flag for me, I was still hopeful. He also prescribed me supplements for my condition prior to lab testing because he knew the problem and told me that I would be feeling better in less than two weeks. In fact, he told me that I would be feeling so good that I could stop taking my prescribed medicine (another red-flag). Please note that only the lab tests are covered by insurance (but see below) and the company that does the lab testing also provides the supplements that cannot be found elsewhere. After six months, and not feeling better (and actually getting worse due to one of his special formula mixes that he insisted I continue taking because, as he indicated, sometimes you get worse before you get better) he indicated I should have the lab tests done again. Well, the insurance company rejected being told to pay for the lab tests again and Butchart said he would work out a special deal with me and I could pay him $300 (or so) directly -- hmm (if I recall correctly, the company that does the lab testing charges the insurance company ~$2000 for the lab testing). Well, I told him I was not interested in investing another $300 in lab testing from the same company who provides the supplements that were supposed to make me feel better right away. When I told him this, he stopped communicating with me. Overall, I feel Butchart does a nice job of communicating with his patients by e-mail (notice that he directly e-mails the patient). But he also acts as if he knows everything while speaking badly of all other doctors as ignorant of how things really work in the mind and body. When things do not improve, as in my case, he is simply done and is not interested in trying to figure out another solution that works for both the patient and himself. Ultimately, I left poorer and no better off than when I first entered his practice.

I love Ted Butchart! He's been a world of medical wisdom while helping to heal your body. Ted is so…read moreknowledgeable about pharmaceuticals, which really helps when trying to figure out what's going on in your system. Naturally funny, his humor and his incredible knowledge that spans the allopathic and holistic worlds, makes him an invaluable resource. Thanks, Ted!

Synergy is a top notch Rehab facility. I have had need of PT services multiple times for multiple…read morejoints over many years. Finding Synergy has literally been a lifesaver for me. Everything about it amazes me. Their front desk staff could not be more helpful and friendly. Their therapists are fantastic. Their equipment is up to date and innovative. I could mention names but I would miss someone because ALL of them are terrific!!! Thank you, Synergy, for getting me (literally) back on my feet (again)!

In the midst of the pandemic, with staff wearing masks and clients being reminded that the law…read morerequires wearing masks, Synergy's owner doesn't wear a mask with clients in the clinic. Makes me wonder what other short cuts are being taken. And this isn't a tattoo parlor, or a nail salon - this is a health services company where people are trying to heal from their injuries. The lack of respect for client health by the business owner is shocking.