Nice enough staff but don't seem to have a grip on anything. Had to meet with the guy there…read moremultiple time to sort out simple things. The alarm I got ended up costing more money because I don't have a land line. Left a mess during the installation and the sensor came off my back door after less than six months causing a false alarm when I wasn't home. Three of those and I get a fine. I just used double sided tape and it's been good for two years.

From the owner: Spy vs Spy is a locally owned and operated business serving the entire Thompson/Okanagan region…read more Our talented team of security professionals look forward to serving all of your personal or business security needs!

Graham Cooper I…read morehave really appreciated the the professional advice from Price Alarms when we changed over to them and their updating of our system. Thanks to their technician, Ilya, for the way he went about the update, for his advice and ensuring we understood all aspects of the system. We actually changed companies when we had an issue with our former company that uses an overseas call centre. We had a problem with a heating issue. The sensor picked up the increased heat and called us. However, after we explained we did not have an issue and had a company coming to rectify the problem, the call centre tried to report we had a fire. Ten minutes later, we got a call back to let us know that he had the wrong number and was unable to reach the fire department. If we had of actually had a fire, I hate to think what could have happened. We have now gone with Price as they have their call centre in Victoria. Again, the professional advice they have given us is really appreciated.

Just spent the last 5 hours watching Ilya working on some upgrades to our existing Telus/ Price…read morehome alarm. Nothing but great things to say about their hard working tech. He was polite, efficient and took the time to listen to our concerns and patiently answer all our questions. Thanks Ilya.