Called this location in a panic for storage needs and Tammy was GREAT in giving us options that…read morewould work for us in such short notice. She couldn't be there the day we rented but we met with Tony and he was great too. I recommend using this facililty!

Sarah helped me rent a storage quick and easy. Great price and clean property. 5 stars she is great…read moreI highly recommend

I have a storage unit in Secure Storage in Waukegan, Fountain Square. I initially had issues with…read moreprior owner due to neglect on considering my concerns of the condition of my unit. The roof was caving in and particles kept falling on my items, mold was atrocious. Obviously, if I store it, it is important to me. However, not to them. The mice were also entering and eating any bags or boxes. It was very upsetting. Thank goodness for new owners. I was going to move the next hike in price when I decided to voice my concerns with new owner. Right away, Pricilla, property manager reached out and immediately moved me to a better, clean and close by unit. As difficult as it is to move, I immediately started to move before my belongings completely got destroyed. This new owner is awesome. Really know what customer service is. Comforting because customer service has long been gone and non-existent. Thank you, Priscilla. I was definitely on my way out to a new storage facility, however, having heard my concerns definitely made me stay here. Would definitely recommend, now.

Amy was so helpful with every issue we had, even when it was busy! Very thoughtful and kind!read more

Bill's movers and team put up with a day of slow elevators, insane traffic from Chicago to NWI, and…read moreinsane humidity just to make our move as easy as possible. The four man team were so friendly, careful, and all of our items arrived clean, safe, and well taken care of. The communication from start to finish was great, and they were even able to accommodate an additional stop with no problem. If you're looking to sit back and not have to stress over your move, I would definitely recommend Bills!

Bill's movers did a fantastic job in moving my items from a storage locker to my new home. They…read morewere on time and courteous every step of the way. They also worked with a sense of urgency in loading and unloading my items which I greatly appreciated (not careless urgency to finish their day but a realization that I am paying for their time). Pete and his crew were very efficient and accomodating in my every request. I would definitely recommend them for your next move. You read online horror stories about shady moving crews but this was definitely not my experience with them. Based on my experience, this is a quality moving company that is attentive to detail during this stressful event of moving your items to a new house

We have been using this place for 1 whole yThis is a clean and safe place for storage 100 percent…read morerecommended

Easy to work with. Highly recommended Friendly and helpful…read morestaff. Prices are very reasonable

Fair pricing. On time meet up. These guys cleared out my storage unit garbage and were worth the…read morerate. Surprised more haven't reviewed yet to be honest. Give Mario and these guys a call.

My garage had somehow become a repository for garbage and furniture we no longer use. One phone to…read moreto wonderful Mario and 24 hours later he pulled up in his magical Ford Titan. Within 30 minutes my garage was completely clean and they even swept it for me! For $250 they took away every single thing I pointed at and said had to go. This is a project that had been hanging over my head for months and of course the mess just got worse and worse. Mario - you are on speed dial for me now - you truly made my mess go away. Now I can enjoy my weekend!

Great place to store all the stuff you can not fit in your house or garage like furniture, tools,…read moreand miscellaneous things.

What truly stood out was Tiffany Adam's customer service. She went above and beyond to ensure I…read morefelt comfortable and informed every step of the way.

I called Ryan and he acted immediately. They are the best. I can't recommended them any more.read more

I never thought I'd be singing the praises of a simple mattress disposal but it was less than 48…read morehours ago I found his info in a Block Club story and googled Junk Robbers and now my old mattress/box spring/bedframe are gone. Fast, professional, courteous, and it means a lot to me that they recycle/upcycle as much as they can AND that my dollars are staying local. I stopped using Yelp years ago but I'm singing Junk Robbers' praises on every platform I can. No better place for Chicago mattress disposal.

This was the absolute worst experience I've ever had with a moving company. Jim, one of the owners…read morewas totally scattered brained leading up to my moving date. He called me multiple times throughout the week confirming my time we agreed on for the movers and then he called me four times in one day because he had to "move stuff around." We agreed one a flat rate and I gave him the exact number of boxes and furniture we have. The day of the moving was a disaster. We initially agreed upon a time of 8am and then Jim pushed it back to 10am. No big deal at first. Then he continued to push the time back... it was 12pm, 4pm and by 6pm we are still waiting for the movers. They didn't show up until 8pm!! Jim originally told us that one of his trucks broke down but found out by one of the movers, this was a lie. Apparently, their first customer gave them a hard time so they had to make two trips for her and they were short staffed, so every move got pushed back. By the time they were done moving everything, it's was literally after midnight. Now, the time came to pay for everything and of course we wanted a discount and then one of the movers called Jim for us. HE HAD A TERRIBLE ATTITUDE WITH US!! Told us that it shouldn't have taken so long to move everything (despite us giving him the EXACT number of boxes and furniture we had and reconfirmed all of our things that same morning with him) and that we shouldn't get a discount. Then he started yelling at my mom because we called him after midnight WHEN IT WAS HIS FAULT THE MOVE WAS DONE SO LATE BECAUSE THEY LITERALLY DIDNT SHOW UP UNTIL 12 HOURS LATER. Jim did not want to give us a discount and he had a terrible, and I mean, terrible attitude. To make things worse, one of the movers heavily damaged a brand new dresser that he refused to get fixed. DO NOT HIRE THIS COMPANY. TERRIBLE CUSTOMER SERVICE AND A TERRIBLE BUSINESS.

ONLY HIRE BILL'S MOVING SERVICE IF YOU WANT YOUR STUFF RUINED!!!…read moreAlmost all my furniture was damaged during my most recent move. When I told one of the movers I was concerned with the way he was loading boxes he mocked me. Totally unprofessional. also I didn't appreciate when I overheard him talk negatively and making comments about Puerto Rican woman. These are just some of the ridiculous things. I'm starting to get angry remembering how awful this experience was so I better stop writing.