I love the tanning beds and how clean they are. The staff has always been extremely nice,…read morewelcoming, and professional.

Overall, we like it, but that's because we go during off-peak hours. There are plenty of plates and…read moredumbbells, and multiple stations for everything. Why I'm not giving this gym five stars? Two reasons. 1) Equipment that is out of order. I understand, commercial gym equipment breaks and needs maintenance. The complaint is that broken equipment tends to remain in disrepair for extended periods. One leg curl machine was out of order for a month. And, the cable machines are "wonky." I can't tell whether most of the stations just need silicone lube or if the guide poles (the vertical poles the weights are mounted to) are actually warped. They are not smooth at all; the resistance feels different throughout the cable's travel. Strange. And 2) - Housekeeping. There is always trash on the floor and under the machines, and the women's restroom is horrible. My husband says the men's room usually looks like a third-rate truck stop. And... it would help if they would teach (mostly the younger people) at the front desk to acknowledge you when you come in.

On July 5, 2:43 am I went to Planet Fitness to work out as I do most nights and I keep getting the…read more"Pavell" (tall skinny black male) that works at night" always harassed me. This time he as me to leave because my subscription was not active. I mentioned to him it is active you need to do your research. "Pavell" (tall skinny black male) said, don't talk to me". Then he said "you need to leave" then he said, I'm calling the police. The police came and I proceed to show the guy who works night and the police my app and email I received that my account is active. Then he said, "just because you have the barcode doesn't mean you are account is active". So then the police and him asked me to leave and I left. On July 7, 2025 the store Erica the store manager contacted me and told me that they had my my account with a different name but its fix now. I Ask about the guy Pavell that called the police on me for Planet Fitness mistake? The manager Erica, says I will look into it. On July 7, 2025 the store Erica the store manager contacted me and told me that they had my my account with a different name but its fix now. I Ask about the guy Pavell that called the police on me for Planet Fitness mistake? The manager

On July 5, 2:43 am I went to Planet Fitness to work out as I do most nights and I keep getting the…read more"Pavell" (tall skinny black male) that works at night" always harassed me. This time he as me to leave because my subscription was not active. I mentioned to him it is active you need to do your research. "Pavell" (tall skinny black male) said, don't talk to me". Then he said "you need to leave" then he said, I'm calling the police. The police came and I proceed to show the guy who works night and the police my app and email I received that my account is active. Then he said, "just because you have the barcode doesn't mean you are account is active". So then the police and him asked me to leave and I left. On July 7, 2025 the store Erica the store manager contacted me and told me that they had my my account with a different name but its fix now. I Ask about the guy Pavell that called the police on me for Planet Fitness mistake? The manager Erica, says I will look into it. I also call and emailed Tara Kidd several times but she declined to respond.

Oh why can't something work here. The heat in the pool was out a longggg time. The sauna is broken…read morea longggg time. I just stopped going.

Not impressed with customer service. Took my grandson to workout and they wanted to charge a 15…read moredollars day use fee for what have been about a 30 min workout. So they lost my membership fee for 15 dollars. Pretty stupid if you ask me!